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    Cleveland Eye Clinic

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

    Services - Cleveland Eye Clinic

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Cleveland Eye Clinic Photos

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    2 years ago

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    People searched for Optometrists 206 times last month within 15 miles of this business.

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    Downtown Vision Center - Right side of Dr. Office.

    Downtown Vision Center

    2.0(4 reviews)
    3.4 mi

    I've been visiting this business for a long time. I'm going to focus on the business itself. Look…read moreat my review for Brett D. McVey DO, he's the Optometrist for this practice. First of all let me say that it's easier to get a quick appointment. When you arrive you are greeted with a smile and treated with respect. They truly value their patients and customers. The Optometrist assistant will take the initial stage of some of the testing. Afterwards the doctor will take his time with you as he goes through his different stages of testing. At this time I recommend going over any questions you may have about your eye health. Do you have trouble driving at night? Do your eyes itch allergies? Are you in front of a computer? Make sure you go over anything you need so you walk out pleased. After you've discussed any questions the doctor will put some eye drops in your eyes. You will be instructed to wait in the lobby. The last step is dilating the eyes and checking the eye health. When done you get to go home with disposable sunglasses. The doctor is very personable and kind. Professional all the way with a great personality. Takes most plans Parking lot just for business Downtown Lorain

    I just wanna start off by saying i value good customer service because i work in hospitality and it…read moreis very important to me when i see good customer service. The customer service here is by far the WORST PEOPLE I HAVE EVER ENCOUNTERED IN MY LIFE. They are rude, they do not great you when you walk, they dont even acknowledge you when you walk in the door. They dont smile they barely answer your questions. They are even rude on the phone, they NEVER answer the phone. They were even rude to my mom who is the nicest person ever. I dont leave reviews ever but i just want everyone to know to never come here unless you want bad customer service. Thank you Downtown Vision Center for making every experience there an unpleasant once. Oh and the doctor himself is unprofessional and was rude to MY KID nephew.

    Photos
    Downtown Vision Center - Eye health check.

    Eye health check.

    Downtown Vision Center - Lobby at Dr. Office

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    Lobby at Dr. Office

    John Novak & Brooke Bader - Avon Eye Design

    John Novak & Brooke Bader - Avon Eye Design

    4.6(9 reviews)
    8.7 mi
    $$

    Avon Eye Design has messed up my prescriptions 3x now!…read more My fault ... I keep going there!! I do like the dr. On the Avon Eye Design website it says they have been awarded the top optometry practice in Avon for 2015-2024. Their web site says this award is verified at Opencare.com. I went to Opencare.com. It looks to be a dentistry web site? .... strange! The First mistake they made was with my eye glass prescription We worked it out. Second mistake, I ordered contacts from them, I ordered a full years worth of 2 month contacts. They told me my order was in & so I went to pick it up. Later I found they only gave me "half" of my full 1 year contact order. i didn't catch their mistake until a week later. I called Avon Eye Design & they said I could come back in to get the other half of my order! (that I had already paid for) They had my full order there & No one had callex to let me know they had the rest of my order. No apology, no explanation was given. I asked! Today was strike #3! I went in to get a prescription for 1-day Acuvue Oasys contacts After 2 mistakes, I no longer order anything directly from Avon Eye Design. I now get all my prescriptions in writing & I go someplace else. I always ask for my prescriptions in writing. Often, I need to ask for it several times & then, I am told that I need to stay & wait for the dr to be available ... again ...to get my prescription in writing. Upon leaving today, I immediately took the contact prescription to COSCO, to purchase it, the COSCO sales person said the contact prescription from Avon Eye Design could not be ordered because the prescription as written was wrong. I immediately called Avon Eye Design from Cosco trting to quickly have them fix their prescription & fax it to Cosco. I put the Cosco sales lady on the phone with Avon Eye Design to explain the problem. The Avon Eye Design lady would not interrupt the Dr to fix their mistake for me quickly. She said I would have to wait for the Dr to be out of his appointments. I had waited an hour to get a Cosco sales lady! so... i drover back to Avon Design in to get a new (accurate) written contact prescription. When I got to Avon Eye Design, I was told the computers "auto settings" had made the numbers mistake ... not the Dr. Again. No apology. I won't go to Avon Eye Design again. 3 strikes .... your out!.

    Dr. Novak was very thorough and easy to talk to his staff was very welcoming and easy to work with…read moreI would definitely recommend. Very honest and trustworthy.

    Photos
    John Novak & Brooke Bader - Avon Eye Design
    John Novak & Brooke Bader - Avon Eye Design
    John Novak & Brooke Bader - Avon Eye Design

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    Cleveland Eye Clinic - optometrists - Updated August 2026

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