I have had a great experience with Dr. Angela at Shaker Women's Wellness. I came to her with some…read moreabdominal and lower back pain that lingered long after an extensive series of successive surgeries. She was able to help give me some significant, acute relief and has worked with me on more long-term solutions, including a wonderful recommendation for a physical therapist. She is warm, engaged, and keen to help. The office offers a various array of services to help with whatever your wellness needs might be; I'd recommend them to anyone who is in need of body work.

All the 5 star reviews are true! Dr. Angela is amazing and delightful!…read more After hurting my back at the gym, I called Shaker Women's Health and Dr. Angela answered the phone. She booked my appointment for the next day. Dr. Angela greeted me when I walked in early. Her smile is as gorgeous and ready as everyone says. She's incredibly nice. She took me right away even though I was pretty early. She listened to me carefully and really paid attention to my concerns. Then she gave me a treatment that WORKED! I'm soooooo much better today! Enough said!!! Her rates are very reasonable and she takes insurance. I plan to see her regularly when I'm here in Cleveland.

I was very pleased with my recent massage. I have a knot that I haven't been able to get out of my…read moreneck that Anita did an incredible job on - many have tried but only she succeeded. She clearly is both skilled and knowledgeable as made clear from the consultation. I'm very impressed and would recommend her highly.

I just had a 90 minute Swedish massage and I feel fantastic Anita is awesome and shared…read moreinformation to help me for future massages The pain in my knee was gone when I left out Definitely Recommend getting a massage here!

If I could give more than 5 stars I would! I service is different for everyone though, so let me go…read moreon (and gush about Nadine because she's amazing)! So I bought a Groupon for a 90 minute. Nadine was super easy to schedule with. Finding the building is easy and her space is very private for being in a shared building! I heard what sounded like someone's phone vibrating at one point, but that's unavoidable and not disruptive, like screaming kids at the daycare would be- which could not be heard. So the massage itself: I mentioned feeling a sinus cold coming on and asked for some neck/facial attention- Nadine attended to it and suggested a stomach start versus back so the pressure wouldn't return to my face if we had done back first and then stomach. Practical. I appreciated the care toward my concern. So the massage begins and I'm thinking "I should ask that she apply more pressure" ... I hold my tension in my back and shoulders, but I relaxed and let her continue AND AM SO GLAD I DID! She focused a lot of pressure points and how energy flows through the body. I could physically feel the tension on my body relocating- it was the strangest, most foreign feeling but I have NEVER felt better after a massage! She left my back with peppermint oil to continue its magic on the muscles and moved on, doing the same thing- paying attention to pressure points and I'm assuming paying attention to the flow of energy in the body. Formerly she owned a yoga studio and occasionally would teach, I think this makes her talent all that much more impressive- she truly knows the body and how to get them centered. I'll be looking no further for a place to get regular massages!

I visited Nadine with a Groupon and it was one of the best experiences! She was so easy to schedule…read morewith and the massage was even better. My sinuses have cleared up and I'm so much more centered and relaxed. She was so friendly, welcoming, and down to earth. I'm so glad I found her!

I went for Botox. Jen the PA was great.. She explained…read moreeverything and it all went well. They were professional and probably comparable in price to everywhere else.

This review concerns how the Patient Experience team handled a visit to The Skin Center on…read moreSeptember 19, 2024. I had been a client for about a year and a half, regularly seeing an outstanding nurse, D.M., who left in April 2024. Every treatment from her--Dysport, filler, and even treatment for my gummy smile--was perfect. She completely corrected that issue, and I was consistently pleased with the results. On September 19, I saw a new (to me) practitioner, Bailey. She was kind and seemed to understand that I just wanted to maintain the results D.M. had given me. Unfortunately, that wasn't how it turned out. I contacted the office with concerns, and Bailey responded quickly and scheduled a follow-up for September 24 to correct the Dysport placement that hadn't reduced my gummy smile as expected. I appreciated her willingness to fix it, and I understood that, as a new patient to her, a correction might be necessary. In the following weeks, I noticed heavy creasing around my face--outside my normal smile lines--and saw this clearly in photos. I compared them to earlier images from just a few months after my last visit with D.M., and the difference was significant. I contacted the Skin Center again. Bailey was once again helpful and kind. She said it could be related to the crow's feet injection spreading to the zygomaticus muscle, which affects lip elevation. She explained that if that was the cause, the best solution would be to wait about three months. She also asked if I had experienced weight loss; I had lost about 8 pounds, but not enough to explain the change. After doing some research, I found images showing the results of neurotoxin spreading to the zygomaticus muscle, and they matched what I was seeing. I was grateful the result was just creasing--some outcomes are worse. I appreciated that Bailey was transparent and gave me two options: she could fill the creases at no charge or I could wait it out. She recommended waiting, and I agreed. The experience took a disappointing turn when I asked for a refund and the Patient Experience team got involved. I requested a full refund to my original payment method, as the results were not what I expected. Anna Lukas responded that the creasing was not caused by Dysport (despite Bailey suggesting otherwise) but said they wanted me to be happy. She added that the product Bailey used for the correction had already been "comped" and offered a partial refund or in-center credit. This response was frustrating. Corrections are routinely done at no charge and shouldn't be framed as a special favor. More importantly, offering credit assumed I'd return, even though I wasn't sure I wanted to. Anna's tone implied that the problem was my face--not the treatment. I responded that I wasn't open to a partial refund or credit. Anna later said I could receive a full refund--but only if I signed a legal document including a non-disclosure agreement. I found that extremely inappropriate. No patient should be silenced from sharing an honest experience, especially after a cosmetic procedure left them visibly worse than before. I was embarrassed by my smile and sought answers in good faith. Bailey and Faith responded with professionalism and kindness. Unfortunately, I can't say the same for the Patient Experience team. To be clear: Bailey, Faith, and especially D.M. were all wonderful. The issue is not with the Shaker Heights team themselves--it's with how the Skin Center's leadership responds when things go wrong. Rather than taking accountability, they deny fault, offer token gestures, and rely on legal tactics to quiet dissatisfied patients. I can't recommend the Skin Center--not because the team at Shaker Heights lacks skill or care, but because if something goes wrong, the Patient Experience team is not equipped to handle it with empathy, transparency, or integrity.

After moving from Texas, I purchased a Groupon for fillers from Anew. I was able to get in within a…read moreweek and, following that appointment, and after a year of excellent results and customer service, I wouldn't go anywhere else! Tiffany is an artist and has an eye for perfection. She provides the results you ask for and I always leave looking refreshed: with natural-looking results. The staff is knowledgeable and helpful. I highly recommend Anew!

I must have spent HOURS researching this Anew MedSpa along with others. Based on their high quality…read morereviews, I decided to chose Anew MedSpa. They are not only AMAZING in the services they offer, but they are the NICEST people on the planet. Rachel (esthetic director and manager) made sure I knew every-single-step of how Botox works and the routines/procedures/payments/etc of this spa. Daniella (nurse practitioner who did the Botox) explained the procedure (I was nervous...) and even gave her email so I could check in with her anytime with any questions. By the way - she emailed me back within hours of me sending her a question and was so kind. What I LOVE about this place is how they go for a natural look. Nothing "fake" about how your Botox will look or any other treatments. I definitely did not want that fake look - and was happy to hear they dont like that look either. They are about enhancing your natural look. Since my first appointment with them, I have been back for more appointments and even use the skincare they sell there (Zo Skin Health). Seriously - my skin has never looked better. I am beyond thrilled with their services and with the products they offer. I completely 100% recommend them!

I've been coming regularly here for a couple months now. The owner is so knowledgeable and…read morefriendly! The facility is clean. The equipment is high end, it isn't cheap. I initially started going for red light therapy and cryotherapy for an injury but keep coming back for all the other benefits. Overall my health feels better after starting to go here. Immunity is better, overall inflammation is down. I highly recommend coming here, you won't be disappointed.

I highly recommend it. The owner is very kind and knowledgeable. The place is beautiful with brand…read morenew high end equipment and the cost is very reasonable. They offer some procedures which you can't find in any other places in Cleveland area

I was referred to Rita after a car accident. I had a whiplash, all of the major muscles in my…read moreback were completely locked, my knee was flared up (torn meniscus), and I was in incredible pain from my head to my tailbone. I didn't see how massage could help me, but in the end I felt that Rita helped me more than even the physical therapists. She has a vast knowledge of the muscles and nerves and their interaction with each other. She saw me twice a week for the first couple of months and once a week for the next couple of months. It was amazing how, after working with me for several weeks, her hands would go right to the trigger spots that were hurting, even without me telling her where it hurt. I credit her for getting those large muscles to unlock and put me on the path to moving again. She is consistent in her ongoing study of alternative measures to help her patients recover. She is very proficient in different techniques of massage therapy, and was even able to give me stretches and other exercises that helped to unlock my muscles. I would tell anyone, you can trust her with your body. I am now walking 6-8 miles a day, have no back or neck pain, and I feel great. If you have been injured, or even if you haven't and just need to relax, RUN to her. You won't be sorry. Carolee Upshur

My husband and I met with Vanessa today for the first time and she was professional and prompt. I…read morelike firm pressure, and she did not disappoint. We get regular massages, but there were places on my body that responded to her technique very well. We intend to schedule more treatments with her soon.

Vanessa is very good at what she does. She gave me a incredibly relaxing massage. I really needed…read moreit. I really appreciate her strength. I am so fortunate that I found her. I look forward to every Monday massage so I can see her smiling face, experience her strong yet gentle hands and enjoy her wonderfully warm personality. Thank you