Took my 2007 4Runner in for a coolant leak. They charged $175 just to diagnose the leak, which was…read morethe upper hose, (which was a new Toyota part). They explained that the wrong non-Toyota clamps had been used and were overtightened (My oversight). They needed to keep my car overnight (huge inconvienence) because they didn't have a hose in stock (Really?) They then installed a new hose for $133 and performed a coolant flush for $179. There was an unexplained coolant conditioner fee of $39. Then after paying $475, I went out to check the car and they had installed the new hose with the non-Toyota universal clamps! Apparently, the service writer didn't know that clamps had to be ordered separately. I am beyond frustrated with lack of communication between the service writer and the techs and for the excessive costs for minor service. All would have been OK if they had done the repair correctly, now I have to bring it back another time, or take it somewhere else to be fixed correctly. Bottom line, if you're not in warranty, find another place to take your car.

My friend was looking for a RAV4 hybrid and went to Bennett. The sales person told her he could…read morefind what she wanted. The next day he called with 2 identical cars that were available and she went to the dealership and put down a deposit, made arrangements to pick it up 4 days later, and did everything to get ready for anew car. The afternoon before she was topick it up she was told that they never picked up thecar and it had been sold. No dealership should take your deposit money then fail to go get the car. Bennett really dropped the ball. They think they might be able to order one in a month or so. If I could give them a zero I would. This is not the first time that this has happened with Bennett failing to secure a car that they said was available.

I recently had an outstanding experience at Klick Lewis dealership service department …read more I had a problem and with no hesitation they helped me for free! I will be going back Overall, I highly recommend Klick Lewis dealership to anyone in the market for a new or used vehicle. Their commitment to excellent service and customer care truly sets them apart. I will definitely return for my future automotive needs!

WARNING: BUYERS BEWARE Be extremely cautious when dealing…read morewith these people. They are incredibly friendly and reassuring before the sale, but once the deal is done, their promises suddenly mean nothing. I recently purchased a 2013 Mercedes G550 from them. Before making the trip from Boston, MA, I specifically asked about the condition of the vehicle, especially the differential locking system, because I did not want to waste my time traveling for a vehicle with known issues. I was repeatedly assured that everything on the vehicle was working perfectly. That turned out to be completely false. After making the trip and purchasing the vehicle, I discovered that the differential system was not functioning properly. When confronted, they promise they would take care of it. They never did. As I spent more time with the vehicle, I uncovered additional issues that were never disclosed before the sale. To make matters worse, I paid them more than $3,500 to handle the paperwork and registration process. Months went by and nothing was done. After waiting two months, I was forced to handle the paperwork myself. When they finally refunded my money, they withheld more than $350 without justification. Throughout this entire process, they admitted their mistakes in text messages and repeatedly promised to make things right, repair the vehicle, and reimburse the money they owed me. None of those promises were honored. Their actions speak much louder than their words. In my experience, once they have your money, their customer service and integrity disappear. Do not be fooled by the friendly sales pitch and promises. Make sure everything is verified in writing, and inspect any vehicle thoroughly, also get in writing any promises or agreements they tell you before handing over your money. I would never do business with them again. They are the perfect example of "used car salesman talk"...they are experts on "Bait-and-switch". Avoid them at all cost!!

I wish I could give negative points. This business…read morecompletely defrauded me on a rare exotic car. I hope my car's value isn't effective long term having the largest part that bolts the engine and front suspension to the chassis WAS REPLACED. They sold this to me with NO DISCLOSURE

Just had a great experience here with a purchase of my car. I would totally recommend that you stop…read morein and see Rob, he was a no pressure very friendly helpful and honest salesman. Kim in finance worked her charm and professionalism to help get me the best deal. They make a great team in helping people feel relaxed about such a big decision. Kids and I actually had fun. They both went above and beyond their duties during the whole process. Five star guys thanks so much!!!! Go see them tell them Charity sent you

Have bought two vehicles here over the years and have always been satisfied with there vehicles. No…read moreBig Dealership Games they honor online pricing without adding additional Costs like those Cheap Ripoff warranties that hardly ever cover vehicles properly and they don't pressure you. They give a Great trade value if you have a decent well maintained vehicle. Ritchie took good care of me both sales and I can't say enough about him!

Lancaster Car Company is a great place to do business. Ritchie is a salesman who still believes…read morethat customer satisfaction is paramount in any transaction . I just bought my 2017 Toyota Avalon XLS Hybrid there with under 12k miles on the odometer. I brought it to my mechanic who attested to the fact that the car was in mjnt condition. Everything from my first phone call to the final purchase was 1st class. Truly a place you can go and get what's advertised at a fair price both on the purchasing as well as the trade-in end if the deal.

Was so impressed that Moyer called to alert me that my car's annual inspection was due. Easy to…read moreget an appt at a convenient time; comfortable waiting area; reasonable wait time and good communication. Fair price and timely completion of work. Very satisfied!

From the owner: At Moyer Mazda, we specialize in making your car-buying and ownership experience as smooth and…read morestress-free as possible. We offer the full line of new Mazda vehicles—known for their style, performance, and reliability—alongside a wide selection of carefully inspected used cars and SUVs. Our service department handles all makes and models and offers everything from factory-scheduled maintenance to quick services like oil changes, brake work, and tire rotations. Whether you're here to buy, lease, or maintain your vehicle, our team is here to help.

I took my Jeep there for a recall. I showed up a day after my appointment, got my days wrong. They…read moresaid no need to reschedule, we will get it done today. Very nice employees. Very happy with the work done as well. I was impressed!