This was my first time using Yates Dry Cleaning, and I have to say I was extremely impressed with…read morethe experience. From the moment I walked in, I was greeted with professionalism, friendliness, and excellent customer service. My garments were returned looking fresh, clean, and perfectly cared for. The attention to detail and quality of the work exceeded my expectations. It's clear that the team takes pride in what they do and truly values their customers. Thank you to everyone at Yates Dry Cleaning for making my first visit such a great experience. I appreciate your hard work, dedication, and commitment to providing top-quality service. I will definitely be returning and recommending your business to others. -- Jamar DeJan

I was highly recommended to bring larger items here, like my comforter, and based on my first…read moreexperience, I understood why. The initial service was impeccable, which is why I decided to return. I'm giving two stars out of grace for that first visit. Unfortunately, my second experience with the exact same item was disappointing. When I picked up my comforter, I noticed small specks of lint scattered across it. I brought this to the manager's attention, and while she insisted she personally handled my item and attempted to remove the lint, that explanation didn't align with the final result. If the issue couldn't be resolved, I should have been notified before leaving--not after I had to point it out myself. I did receive a refund, which I appreciate, but I genuinely wanted this to work. It seemed like the manager had already made up her mind that nothing further could be done, and there was no real effort to try to resolve the issue. At that point, I simply asked for my item back so I could take it somewhere that handles items with more care and attention to detail. It honestly made me question whether my comforter was mixed in with others during the process, especially since I take great care in maintaining it, including regularly steam disinfecting it at home. What was also frustrating was that instead of focusing on my concern, the manager began explaining how other customers' items can come in, as if I was expected to sympathize. My only concern was the condition of my item. Based on this experience, I would recommend keeping it simple here--stick to everyday dry cleaning. I would not suggest bringing larger bedding items like comforters or duvet covers, as the quality and attention to detail may not be consistent.

Is an Honorable business. They mishandled an item but have satisfied me with their response.read more

In my opinion they are the worst cleaners in the Oxon Hill/Fort Washington Md area. I patronized…read morethem for about a year I began noticing missing buttons. My husband had 2 sweaters stretched out of shape. The final straw was when I took 2 pair of black pants to be dry cleaned. One pair had been laundered that changed the color. The color was also off on the other pair. They too may been laundered. The manager said she wouId re-dye them. I came back a week later. They were hanging in the same place from the week before. She said she had the wrong dye and had to order the correct one. Waited another a week. They were still hanging in the same place. I took my 2 ruined pants and vowed never step in that place again. They damaged my clothes then strung me along to keep from correcting the problem.

Clifton Cleaners came through again for me. I needed alterations to my dress and needed a short…read moreturn around time. It was delivered right on time and they used the extra material to surprise me with a matching mask! Check them out for all your dry cleaning and alteration needs. They come to your house and their prices are reasonable.

THE SINGLE BEST dry cleaner I've ever used in my LIFE! The Owner, James G. is an upstanding person…read moreand the quality of CC's work is beyond reproach. I HIGHLY recommend CC's for all your dry cleaning needs... you will NOT be disappointed!

I've come to Kim's many times for alterations and they knock it out of the park each time. Can be a…read morebit pricey, but I would rather have something done well, especially on expensive clothing items, than have it done poorly and not be able to fix it. Julie takes her time with each customer and really shows you her full attention to make sure the alterations they make are exactly what will look and fit best on you. Not to mention, Julie and all the staff at Kim's are always super helpful and friendly. I count myself lucky to have a business this reliable right down the street!

Had some pants that needed to be hemmed. Took a week to get back which was no problem. Paid $70…read moretotal for three. They did a great job but I didnt expect the cost. Then again, I should have expected that in the area. My pants were less than $25 total thanks to a great sale but I guess in the end I made up for regular price after hemming them. The joys of being vertically challenged! Ha! In all, I would return again but now I know what to expect. Parking is limited. FYI

This was my first time at this location. It will not be my last. The staff here are friendly, kind…read moreand very attentive to detail. I highly recommend ZIPS, especially this location if you are looking for great Customer Service.

the owner and management go above and beyond on making sure their customers are taken care of! The…read moreprices are unmatched along with quality of work done.

I've been using them near weekly for over a year now. They're always friendly, know me and my…read morehusband by name, and are professional. I've had both dry cleaning and alterations done there. Always excellent!

I was very happy with this business. They're one of the only places I could find in Alexandria to…read moredo same-day dry cleaning. They are very reasonably priced. Very friendly. I'm extremely pleased with them.

Ann's Dry Cleaners did a superb job cleaning my dress shirts. The shirts came back 100% clean and…read morewell pressed. The service is quick and the owner is very nice. The value is comparable to nearby dry cleaners. With over 20 years of service, there's a good reason the place is still around.

Not only are the dry cleaning services excellent, every alteration we've asked for has been…read morecompleted perfectly. We trust Ann with everything -- cleaning, pressing, altering -- and haven't been disappointed in two years. Thanks!

On April 3, 2026, I received a brand new dress from Amazon that I purchased for an upcoming event…read more The dress was red, black, and white, and still had the original tags attached. Because it arrived tightly packaged and wrinkled, I took it to the ZIPS Dry Cleaners on Saint Barnabas Road simply to have it cleaned and pressed before wearing it for the first time. When I picked up my clothing order, I did not immediately realize that the belt to my dress was missing. Unfortunately, I discovered this while getting dressed to attend an event, therefore I was unable to return to the store right away. During my next visit to ZIPS, I brought the issue to the attention of the manager. To her credit, she initially appeared concerned. She searched for the belt personally, reviewed camera footage, and informed me that she had seen the belt on the footage but would have to look at the various cameras to try to trace it, but believed it may have accidentally been picked up by another store that also processes garments through their location. She assured me she would call me back with an update. That call never came. When I returned again to pick up the order I had dropped off when I initially spoke to her, I followed up with the manager myself. Once again, I was told that she had not yet heard back from the other stores but promised she would contact me. Again, there was no follow-up communication whatsoever. Yesterday, while dropping off another load of clothes, I asked about the status of my belt yet again. This time, the manager admitted that it appeared my belt had likely been given to another customer. The solution offered to me for losing part of my brand new dress was a $15 credit on my ZIPS account. The issue is not simply about the monetary value. The dress cost me $40.99 plus shipping and handling, was brand new, and is essentially unwearable without the matching belt. I cannot return it to Amazon after this amount of time and claim it arrived incomplete because it did not. ZIPS lost part of my garment through negligence. What has made this experience even more upsetting is the complete lack of accountability, urgency, professionalism, and communication throughout the process. I had to repeatedly initiate every follow-up conversation myself. No one ever proactively contacted me despite multiple promises to do so. Before leaving the store yesterday, I requested the corporate office information because I felt this matter deserved escalation. I was told the information was listed on the receipt. However, as someone who works in technology, I could clearly see that the email provided was simply the local store email with the store number parsed within the email address, not actual corporate contact information. I purchased a home in this area a little over a year ago and truly hoped I had found a reliable, affordable dry cleaner that I could continue supporting long term. Instead, this experience has left me deeply disappointed and honestly concerned about trusting ZIPS with higher-value garments in the future. If a simple missing belt is handled with this level of indifference and poor communication, it raises serious concerns about how customer property is valued and protected overall. This entire experience has been frustrating, disheartening, and unacceptable. I hope that corporate sees my review and reach out to me. If I would have seen that bad communication and losing or destroying things were a trend of this location (per the reviews I just read) I would have NEVER trusted them.

Colors bled on shirts. All stains were not taken out. Could've done a better job. Some clothing…read morecame in one way and left worse than going in.

Great communication, excellent pick up service, drop-off is a breeze!…read moreLaundry is perfectly folded and had a clean, light scent.

What happen? It's closed! Such good customer service and always clean. I am in complete shock. :(read more

$30 to wash and fold almost 3 weeks worth of laundry, amazing! Laundry has been the last thing on…read moremy mind since I'm always traveling but laundry station saved the day. $1.49/lb for next day pick up and $1.99 for same day pick up. I paid $27 for about 18lbs and an extra $3 to have them wash my whites, reds, and colors separately. Dropped off at 4pm yesterday and picked up around 1pm the next day. I will be using this service at least once a month (:

Inside a strip mall, Laundry Station is a spacious laundromat with good service, reliable machines,…read morea snack counter, and places to sit as you wait. There's parking out front.