Great place, people are nice, work is always done well and at a fair price. I go there for all the…read morecar troubles!

I've had an issue in the Capital District. I found that places that do repairs fall into three…read morecategories. Expensive ($150/hr!!!), not very good, or booked for weeks. Luckily Express Auto, while a bit of a hike from Albany, seems to be reasonably priced, competent, and with decent short notice availability. I first heard of it from a friend who's a gear head, and he trusts them to work on his cars.

I came in for a state inspection... first time in NY, I had no idea what to expect... the first guy…read morejust acted with a bit of disdain ... whatever. I wait a few hours, they found a code P1622 on my Jeep and changed the downstream O2 sensor. They told me to drive around a bit and it should stay cleared. The second I got home, the light came back on. So I drove around about 320 miles over the weekend and light was still on. I come in on Monday and they said they'd take a look at no charge and asked if they could drive it after to clear the EVAP code which was the only one left. I was there from about 10am and they came over to me just before 5pm when they closed. He asked me if I've ever changed the clutch since owning the car (which had over 120k miles on it.... and I had... just once about 4 years ago)... then I'm told that if I'm accelerating and it feels like it's slipping that the clutch is due to fail.... then he drops the truth and tells me that he has driven all kinds of cars over the years... and says it multiple times. Already a red flag. He said that he had to have the car towed after driving about 30 minutes or so... and said that the clutch was completely burnt out. Now, I've been driving that car and yes, there was some slipping to where while I was sitting there, I started looking up locations for transmission places.... but since he drove so many types of cars as he said, I'm surprised he wasn't aware of this... and left me with a car which used to shift in gear but now smelled like there was an electrical fire and the gear does not engage at all now. Then on top of that, "there are 4 tests left that didn't pass on inspection so I can't give you a pass for the light going out since it can't be driven [because I broke it]...but I'm not going to charge you for it." So basically, he's more concerned that he'd be blamed for breaking the car, I guess, and seems to want to blame me for what he thinks is my not replacing the clutch.... my clutch was usable far more than the condition he left it in. So if he didn't drive it, I'd have a partially drivable car which I've been driving around relatively fine for a bit and could've gotten to a transmission place after.... instead of being left with a car I couldn't even move. He told me to call AAA to get the car towed... but no one told me that AAA wouldn't tow off the lot of an auto place without permission from the office who just closed up for the day and went home. They referred me to the Clifton Park Jeep dealership and if you've ever called that place, it sounds like the most dysfunctional service dealership... who earlier told me that they'd not serve cars 10 years old with the statement of "they won't service cars that old." I found another place in Latham, NY that would see the car, but at that point, I was so frustrated with everyone that I decided it's not worth the effort and will just total the car. The Jeep in Latham told me that the clutch is no longer made but they could get a 3rd party aftermarket part... and could probably fix it.... So while I didn't get overcharged for it, this is the 2nd clutch (1st and only one at this location) where someone working in the garage was more forceful with driving it than I would have been and just left the car in far worse condition than I left it.... now the car is being junked and I ordered a new car.... No hard feelings... just multiple levels of frustration and disappointment to where I drove the car there and had to have it towed the next morning back home where someone's going to pick it up and likely just give me enough money to cover for what I ended up spending here which was about $560.

Would not recommend. They first give you a time after 4 days which is normal. Understandable, You…read moreleave the car at 10 in the morning, they will call you at 5pm, hey 1 item is done but if we do the complete job we will get late as we close at 530, so solution is either cancel all your plans for tonight and leave the car or cancel your plans for tomorrow and bring it again in the morning. Unreliable: the guy who did the alignment deliberately made it pull to the right cause he's immature and doesn't care if your brand new tires get cut in next 4 months. He must be high and thinking wow I did him dirty but just shows he could do the same with someone's break lines. I don't even want to go back to ask them to fix it cause you can't ask a unprofessional / untrustworthy person to do his job. I'm afraid if i go in and complain who knows what he does to my radiator hose. Keep that money and tell that alignment guy keep the 32 dollar commission. He deserves it.

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

Stuck with a flat in the snow with no spare. Called fast tire and they and hooked it up. Ronaldo…read moreplugged it in the snow in a few mins. Appreciate it fellas. Will def call again if I need some type of repair.

From the owner: Flat tire? No problem. Car won’t start? No problem. We come to you… FAST! Providing quality…read moreroadside assistance to the capital district of NY. Services include flat tire change, vehicle jumpstarts, fuel delivery, vehicle unlock, tire and battery sales and much more.

I have used this service in the past with great results. I asked to have four tires I had from…read moreanother vehicle put on my SUV. The tech showed up and was very nice. After an hour he said two of the tires were bad so he only mounted two. I was fine with this. He said he would have the invoice adjusted from four to two tires. The nasty lady at the office, the owners wife, said to charge me for the four tires anyway. I just paid the full amount, $230 as I was not going to argue with a rude, greedy woman. Needless to say I will not be using them in the future. The tech was very nice and Mike has always been great. I hope they use the extra $115 to buy the wife some manners...

I've worked with Mike and Kelcy several times now; a few times for routine tire swapping…read more(all-season to winter and back), once on initial winter tire purchasing and mounting, and once when I was stranded with a flat on one of the newly purchased winter shoes. They've blown my expectations out of the water every time. Fast, professional, and competitive with pricing. Even got me sorted out with a warranty on a tough-to-find replacement tire, just really going above and beyond the call. Can't recommend them enough and take solace knowing each season my tire swap can be taken care of quickly and easily. Thanks so much, team!

I had a leak in my tire, sales person said it was on the edge of the tire wall and couldnt be…read morepatched. Told me I needed a new tire and alignment for an estimated $700+. I declined and then sought a 2nd opinion at Adirondack Tire. They looked at it and enasily patched the tire for all of $17! $700 versus $17 ! What a rip off scam this Warren Tire !

I went in there on this past Saturday because I needed new brakes, rotors & calipers from a failed…read moreNYS inspection that I had done up the road at a different place. I went in there desperate & hoping I'd have good luck, and I did. I was greeted by Tyler and another gentleman at the front desk who I explained my situation to. They got me right in, replaced the brakes, calipers and rotors all the way around the car. These guys were amazing & professional. On top of the already heavy work load they already had, they got me right in, took care of all of my problems and also inspected my vehicle. I can't even tell you how much I appreciate the work they di as well as their amazing all around customer service. This is a model of how all customer service should be. Thank you Warren Tire for taking care of me. I Highly recommend going here for your automotive needs.

Excellent and fast service. I had a nail in my tire and I was able to get in and out in 30 mins and…read morethere were two people ahead of me. Wasn't too costly either. Highly recommended.

They are always friendly and service is great. I love that i can come on a saturday morning and get…read moreit done by trusted people.

Needed new tires. Provided estimate in no time and stuck to it. Easy in and out. Great service…read more VERY HAPPY!!

I took my vechile in for a oil change and tire rotation. I received a call from Joe that my vechile…read morewas damaged but driveable and that I could take my vechile to my preferred shop or use the owners friends shop and they would cover all the repairs. We decided to take it to Chevy and asked to have a claim number so that we were guaranteed the repairs. Their insurance company is not responsive and is giving us a hard time about chevys price. I called Joe back today and his response was that's what you get for going through our insurance and hung up on me. I have been going to this shop for over 8 years and am absolutely blown away that a $100 oil change has lead to almost $6,000 in damages to my vechile and this is how I'm treated for their incompetence.

Brought my car in for inspection. Every person working there…read morewas really nice and explained what they needed to do. I'll be using them again.

I've had consistently great experiences at Midas and can't recommend them enough. Every time I…read morebring my car in, the team truly goes above and beyond to make sure everything is serviced correctly and safely. They take the time to explain what's going on with my car and make sure I understand the work being done. John, in particular, is always incredibly knowledgeable and helpful. He's patient with questions and clearly cares about doing the job right. That kind of honesty and transparency is hard to find in auto service. One thing I especially appreciate is that I never feel pressured into unnecessary repairs or upsells. As a woman, that's something that's really important to me when choosing where to take my car, and this is one of the few places where I've always felt respected and treated fairly. If you're looking for a trustworthy shop with great customer service, Midas is a fantastic choice.