unfriendly service, took about a month and a half to get my clutch done on my motorcycle and I…read morefind out they leave it out in the baking parking lot and 100° sun the whole time. it was out there shop. don't bring your stuff here. wasn't cheap either

A job that was told would be a few weeks took 4 months just to get quad diagnosed. Called when…read morethey said to call and was spoke to very disrespectfully and was called a liar and was given a new date the job would be done, called then and was told another month I was finally contacted 2 months later and was told it was diagnosed and I could drop payment for parts. Told them I'd try to swing by the next week. 6 days later got a call saying they've added a storage fee for taking so long . I went to pick it up to take to a shop that's honest While I was there the owner kept making excuses and said he threatened to add storage fees to " light a fire under my ass and get me to pay"

Russ was very helpful in the purchase of a new 2025 CFMOTO 450SS. The process was pretty simple and…read moreI would recommend them to friends.

I've been in there and have been searching for a Kawasaki z125 pro. Getting any information from…read morethese guys is like pulling teeth. I decided to go with CFMoto since the cost is substantially lower and they're available for pick up right now!

Will never be back! Nasty woman at the front counter! She was both rude on the phone and in person…read more I have never had a business treat me with such disrespect and rudeness as was with this place. I would advise you to take your money and business elsewhere!

Brought in a stock kawasaki prairie 650 4x4 that had top in issue wouldn't run right after about…read more30mph did a carb kit didn't fix it. Then Gary who is owner stated he thought it was fuel pump? Replaced that no that wasn't the problem. So he said let me replace intake boots on both carbs nope that wasn't it either! He even adjusted the valves so he said the guy is a little quirky four weeks went by finally picked it up and he starts rambling about gas being in my crank case and said he didn't know how that happened but it won't happen anymore? So took it home changed my oil and filter then rode it run exactly the same nothing changed still won't go over 30mph $820 out of pocket! So I give him a chance to make it right nope basically said he's done couldn't figure it out gave up! No I have an oil leak that wasn't there and a bike that still has no top in! and he said I was quirky and not a good customer from the start because I guess I ignored his wife LOL! WTF! I'll never step foot in that place again what a joke!!

Have needed two bikes now worked on. Sean (the owner) is well versed in almost everything and if he…read moredoesn't know it he takes the time to research it and make it work. He has worked in the industry for many years and his professionalism shows it. He doesn't try to blow smoke up your but and does a great job explaining anything he needs to do and why. I have recommended him to a few of my friends I ride with and everyone has been completely satisfied with everything they needed. It's hard to find a great mechanic in a small town that actually knows their shit. If I could think of one negative thing it would be that he is pretty much owner operator and has lots of work always on hand. Even with that said my wait time for anything I have dropped off has been no longer than if I had taken the bike to a larger shop. He also has a partner that works on the SxS part of the business. Repair work and customer add-on work. From what I have seen so far they are dialed in great just as much on that side of things. Happy to have found a place I feel comfortable leaving my machines.

Great team of Mark and Dana. I get my Vespa 300 Super Sport serviced there and can't think of a…read morefriendlier place in Grants Pass to do business. Their inventory of new Vespas and Piaggios is extensive. Walk into this dealership and your toughest decision will be which one to buy. If the cost of commuting each day is cleaning out your wallet, consider a gas or electric scooter.

Friendly local service. When I took some motorcycle wheels in for new tires they spent some time…read morewith me reviewing options and giving advice on the best choice for my specific needs. On another occasion I went in to see if they had a specific part. The owner dug through his stuff and set me up with the correct circlips from a kit for no charge.

Very helpful checking to see if he had some carb parts for a Sea-Doo. I put them in and the…read moremachine fired right up!

wow!!!! these guys are great, i dropped off our jet skis and the next day they had diagnosed…read morewhat was wrong. they even recommended to not repair it as the ski was not worth it. if your tired of they other ya-hos in town then you seriously need to try these guys out.....

Work is done well, staff is knowledgeable and the type of quality that is so scarce nowadays.. Old…read moreSkool values and integrity. "They dont make like that anymore "

After a ride to work, I noticed a past-bald patch on the rear tire of my motorcycle. Since I…read morerecently moved, I don't have any equipment to take my tire off. After calling around a bunch of places, Specialized Powersports offered the lowest price to replace the tire. After getting the new tire shipped in, I called them on the day of, brought the tire and my bike in, and they had it done within an hour. They even oiled the chain for me! They were incredibly nice. Though, did use some sarcastic humor to keep things light. But 10/10, I will come back to them again.

I had brought my dirt bike here from a referral from Carlson's Motorsports, which was my first…read moremistake. Unfortunately, we don't have much of a selection of motorcycle service shops here in the Rogue Valley, so I took my chances. I had asked Justin at Specialized Powersports to please diagnose the problem on my dirt bike, and to call me with any updates. I had assumed that the float was stuck in the carburetor. Justin and I had agreed upon $100 dollars to diagnosis the issue, and that if it was something small, he would just fix it for the $100 dollars. Anything more than that, he would call me to see what I wanted to do. Two weeks go by with no word. I had left a voicemail asking for an update the week prior, which was never returned. I decided to go down to the shop in person to see if there were any updates. When I arrived, I had immediately noticed that my dirt bike had some brand new parts on it that I never agreed to. I asked Justin what the updates were, and asked if he had replaced anything on the bike. I also reminded him of our agreement of the $100 dollar diagnostic fee, and that he would contact me before charging any extra or replace anything. Justin seemed surprised that I had not been contacted since originally dropping the bike off, two weeks prior. He proceeded to tell me that the bike runs great now, after having replaced the carburetor, fuel lines, fuel filter, re-jetting the carburetor, and that we were just waiting on a new air filter before it would be ready. I personally, had just rebuilt the carburetor myself, along with replacing the air filter and a handful of other things that Justin knew about, before bringing the bike into the shop. I knew that he was trying to take advantage of me. Justin told me that "I wasn't in repairs very much. Under $300 bucks for sure." I was livid. I told him to immediately cease any further work, I did not want the air filter, and that I would pay him for the work that he did, but I'm taking the bike. It seems to me, that Justin was unable to track down the problem, so he either threw a bunch of new parts on the bike 'hoping' to fix it, or he is just another dishonest mechanic, trying to up-sale the customer as much as possible. I will never go back, and I highly suggest the same. I'd rather make the drive to a more reputable and honest shop. I'm surprised this place is still in business, with the way they operate.