My SO and I have spent a few weeks looking for a new car as our daily driver was finally starting…read moreto have enough. Instead of putting the money into fixing that car up, we figured we'd by a new-to-us vehicle. It was a long process looking for a car not only in our budget, but also suitable to our needs. There were a few vehicles from this lot that popped up and caught our eye, but there was one in specific we really liked the look of. After contacting my bank and setting up an auto loan, we went down to Rigs & Rides and test drove the vehicle of our choice. Before hand, Craig gave us a splendid pitch on it. He wasn't pushy, and was open with his knowledge on the car. He was also very upfront with us with how Rigs & Rides handles sales, told us we could take the car around town, on the free-way, try it out as if it was already our daily driver and to feel free to take it to our mechanic and have it checked over. The vehicle itself was very clean on the outside, inside almost equally so aside from some minor, expected wear usage, but it had been cleaned up very nice. He set us loose and off we went! Note: Due to gas theft from their lot, they have to keep the tanks low on fuel. Completely understandable, but just a PSA from me to you to double check that gauge before you leave the lot. :) After driving it around, we really liked it and believed it to be a reasonable rig for the price, mileage and look. Now comes for the craziness! So, I thought that the process with my bank was going to be fairly straight forward, but due to some misunderstandings on my part and my bank's, the actual buying process was thrown into a little chaos. We ended up driving back and forth between the bank and the lot a few times, haha! But the entire time Craig let us keep driving the vehicle, which really helped add to the peace of mind. On the second to last return to the lot, Craig called my bank representative (who was a lovely help, btw! Love Rogue CU) and got everything sorted out on our behalf. This was extremely appreciated as this was both of our first official on-lot car purchase and so this was all new to us. After sorting out the wrinkles that had formed, everything was in order! Craig took the time to explain everything in the documentation and didn't rush us through it. It was over all a very pleasant and fun buying experience. Craig is an excellent sales man and I truly am thankful for his patience with us. Note2: There were a few people who showed up while we were there and he was sure to acknowledge them while not putting us on the back burner. He was extremely busy and was juggling A LOT of stuff, but he handled it calm and well. Note3: Look into the CUDL program! We had never heard of it before and it would have made our buying process much easier. Since I was already approved for the loan through my bank, it would have been a hassle in and of itself to switch over to CUDL. But it might work for you and would be worth looking in to! Note4: When we went in, there was a decent selection on the lot. There were actually 3 other rigs (2 of the same make) that we had had our eyes on, but really wanted the one we walked away with. I feel confident in our purchase and if there are any changes, I will update this review accordingly.

Honest People, Real Help…read more The day before starting a new job out of town, I was picking up groceries to help my family when someone accidentally hit my parked car. They didn't run--they stayed, and were kind about it--but the car was stuck and damaged enough that it had to be separated with help from a very gracious police officer. Unfortunately, it was totaled. I had no time to spare, no backup car, and no easy options. That's when I found Rigs and Rides in Grants Pass--and everything changed. These men are not your average car salesmen. They're financial pros who went above and beyond, spending hours working to get me the best possible deal. Not just a deal. The right deal. One that was affordable, fair, and something that would actually help me--boosting my credit and securing a vehicle I could count on for years to come. They were kind, patient, honest, and genuinely cared about my safety and long-term well-being. I never felt pressured. Just supported. Thanks to them, I drove away in a beautiful Volvo that handles like a pro ice skater on butter--smooth, reliable, and with room to carry everything I needed for my new beginning. If you're looking for a dealership that sees you as a human being, not a commission, go to Rigs and Rides. They care, they hustle, and they deliver.

Jack Trout · 41 seconds ago…read moreGreat commercials, if I was going to buy a used car I would buy it here because Jim makes me laugh every night when I hear, "What Are You Going To Do!" The funniest guy since Cal Worthington in Chico, California who they coined the movie Made In America after. World Class Hilarious Commercial, keep up the good work, we all want MORE ANIMALS!! :)

My daughter and I bought the car in July with promises it had been looked at all thoroughly, well…read moreshe had it one month and needed new ball bearings, and it had an oil leak,battery and wipers Which means it had this wrong when we bought it.The biggest kicker was the muffler sounded so loud, the salesman had said it was aftermarket nice system, NO! WE had it check last week, full of holes, rust.was 400.00. We get no responses from the car lot, the salesman flat lied to my prego daughter and myself to make a sale . We trusted him.we were told the owner would call last week, help pay for mufflers,NOPE didnt. This is why I do not go to small dealers, and I am making sure everyone I can Im spreading the word on this one. Brianna Green, Colleen Ritz

Buyer beware!! My partner went yesterday to look at a truck…read moreand asked if he could test drive it to a different mechanic to have them check out the vehicle. Upon inspection, the new mechanic was absolutely appalled by the amount of rust damage. Three boys auto tried to spray paint and cover up all this damage... The price tag on the check was a little over eight grand. The mechanic I took the truck to advised us not to purchase the truck and that the truck would definitely break down sooner than later. What a complete trash company trying to screw people over to make a sale. I'm going to educate everybody in Southern Oregon about this trash auto company. If you find yourself dealing with the scam artist, please do yourself a favor and get a second opinion, These guys are crooks and should not be trusted.

Excellent service! I'm very impressed! Very fast getting to…read moreyou! I highly recommend 3 Boys Classic Towing! They got our pickup and travel trailer off the side of the freeway at Grants Pass within 45 minutes of calling! Then later in the day they towed our truck to another shop! Very friendly and super fast! Thank you!

DON'T BE A STUPID SUCKER! all car dealers from small corner lots to big name dealerships are there…read moreto make money anyway they can its up to you to make due diligence a prioy TRUST NO DEALER! take the vehicle to your trusted known auto repair shop and have them do a through inspection and list all needed repairs and future possible replacement and services need within the next year . time and a few bucks to do this saves you thousands on a lemon

Luke is a scammer who sells lemon auction cars after clearing the check engine light. Do not trust…read moreanything this shop tells you about a car on the lot, if you purchase assume you're gambling on the repair costs you will have to do to make the vehicle safe to drive.

Went here in September 2016, put $500 down and drove away with my Tahoe that is still running…read morereally good today over a year later. Travis was very friendly and helped us a lot. I am so happy that we went here and will most likely go back for our next car.

Horrible. They lied at every turn, it was a 5 hour process to actually buy the car(during which he…read moreleft to "pick up a new set of forms" and came back 45 minutes later with that and an armful of stuff he'd picked up "from a friend" while he was out), they gave me 1 correct key and 3 keys to someone else's car, tried to cheat me out of $500 claiming I'd made one less payment then I had but luckily I had my receipt, claimed I would put down $500 which turned into about $2000, sold me a $1000 warranty that "covers everything you could ever need it to" but it actually hardly covers anything on this vehicle because it had more than 150K miles already when they sold it to me. I had a asked them if the warranty covered things like locks because the passenger lock clearly doesn't fit the key and looked to be on its last leg. He insisted, again, it covered everything including that- turns out, engine only and no gaskets. the check engine light came on day 3 that I owned it so we took it to the lot and they "checked everything, it's just the sensor needs replacing" and claimed they called the mechanic to set up a time for him to look at it. A few days later, we fill up the tank and gas starts dripping out the bottom(had the car about a week now) and brought it in again. They checked it out again and said it was a filter for the gas tank- "a $6 part we will have him order now and will call when it's in." 2 weeks pass of me calling regularly with no answers or callbacks, I work full time don't drive much so haven't had any issues - except I'm getting about 12 miles to the gallon in a "gas saver" vehicle. I stop in again in person, and tell them about the gas mileage -he acts very concerned and empathetic. He states again he will call the mechanic and tells me "we had 3 people check it out before we sold it to you-it was fine when it left the lot". Thats interesting, he's intimated that I've done this since I got the car- and previously claimed only 1 person had checked it before they sold it. I head home to wait for a call from the mechanic, hoping to talk to someone who knew what they were talking about. Well, I would only get to see him once my cars performance suddenly took a drive-in the 10 minute drive to work, my car suddenly started spitting dark horrible smoke. I finally got help from my car lot and $1000 warranty to get towed to the mechanic. Who tells me he's never been contacted about ANY of this until now and never seen my car before. Mind you, this is who supposedly checks all their cars before they sell them telling me he's never seen this van. This tells me that car lot lied from day 1. And to top it off, the warranty no longer covers anything - but if the lot had actually called on day 3 when I first came in they would have covered all of it. The blown head gasket was caused by no fluids at all in the engine, I admit I never checked because supposedly they did it several times (I was in there regularly) ; the car was brand new to me from the lot and there was no overheating or performance issues besides bad mileage which I thought would be fixed by the filter they'd "ordered ".

I recently bought a car from this dealership. I crossed many state lines just to buy this specific…read moreyear/make/model. When I arrived, I took it for a test drive; the engine felt good, handling felt good, alignment was a little off. So I said yes, and drove it off the lot. Before actually driving it home (several days drive) I usually go to get the fluids changed. Now here comes how crooked they are... -The valve cover gaskets were leaking oil. someone tried to fix it, but botched the job. I have to pay to do it again. - The undercarriage was rusted. They painted it with a black substance hiding the rust. -They put on new brake pads, but left on the old pitted and rusted rotors; you're supposed to replace or cut the rotors anytime you replace the pads -The front and rear struts were totally blown and leaking, so they painted those also, covering the leaks -They also painted black the front and rear springs - I also noticed the power steering pump needed replacement, but I ignored it b/c it's not a large cost to repair. This was a warning sign that should have tipped me off. That one is on me. And they sold this vehicle to me with a smile. Now I'm stuck in this town for 5 more days with a car that requires $4,000 in repairs. It's 5 days because the shop I took it to doesn't have the parts in stock, and shipping times are longer than normal. After the repairs are complete, I'll have a pretty reliable vehicle... After spending a small fortune. If you don't like surprises, and like to keep your hard earned money, then I would recommend that you DO NOT BUY FROM THIS DEALERSHIP.

I cannot thank this team more for everything they did for my Civic after hitting a deer. Audrey is…read morean absolute rockstar in the collisions department! She knew I was nervous as it was my first crash, and I'm from out of state so they had my car for a bit until I could get it. We genuinely thought my car was a goner, but Audrey and her team worked so hard to get my baby back to new! Thank you! Thank you! Thank you, Audrey and GP Auto.

Dropped my truck off last week for an ignition issue. I was sent a quote of $516.16. I talked to…read moreservice advisor and agreed to the price as well as authorized online. Went to pick up my truck today and was told a price of $766.32. I was shocked and ask what additional charges were? I was told it was a diagnostic fee. After talking to the service advisor he charged me $610. I'm not sure if it's normal business practice to not include all the fees in a quote you give a customer they agree to but it felt pretty shady. Make sure to ask what total charges are including diagnostic before agreeing to service.

I found Quality Cars to be an excellent company to do business with…read more Over the years I have purchased many used vehicles and I found Quality Cars to be professional, pleasant and responsive. Their after the sale service was equally outstanding. Yes, I would definitely do business with them again.

Stay away! This dealership does not honor their advertised 2 week warranty or fulfill promises…read more Was promised by owner Lon to fix transmission that his son Mike lied about but Mike refuses to fix. Power steering went out while driving with my newborn and they sent it to an unlicensed mechanic and refused to give me any contact info or name.... I ended up having to pay to fix everything their mechanic didn't! All of these occurred well within their two week period and after 4 months the car is COMPLETELY un driveable. Mike has called me out of the blue and harassed, intimidated and made threatening statements about a post on Facebook in a mothers group accusing me of slandering them, it was an anonymous post about another dealership. He has refused to apologize for this and completely stopped contacting me or returning repeated calls to him wondering when they will fix my car! This salesman Mike is very rude to younger people, takes complete advantage and ignores his mistakes. I sent a bank representative down there to talk to him and he ignored them for an entire week, until she had to call again and he still refused to fix it. Mike is beyond rude to service members and veterans, who tried to speak to him on my behalf since he had treated me in such a disgusting way. Swearing at them, slamming doors and threatening to call the police because things didn't go his way. I ended up showing him the videos of all the promises they made to fix it. This made him explode with anger as he thought I had nothing on him. During this he made a statement saying "...we don't inspect all of our cars, just the ones that need it" asking why their multi point inspection for every car they advertise on, somehow didn't show the severe transmission issue, and mistook it for bad brakes, along with severe damage to power steering. He has lied so many times and accused everyone else involved other than him to be the liars, even his own business partners, and other reputable licensed mechanics, to try to get out of this. He is the most unprofessional salesman I have ever met. Honestly would have been fired a long time ago if his Dad didn't own the place!