I come here very often for labs, there seems to be a new staff every visit. I'm not sure why they…read morecannot keep employees,but that's not a good sign from my own perspective. This visit has been a mad house. Long waits, abrupt reception, and a bit of chaos. A women's was here for a long time, come to find out, her orders were lost in the back with one of the phlebotomist. They're not sure what happened. Chaos. I'm may need to try to find a new lab for future lab work.

Dropped in here for some labs and what started out rough, an employee was having an off day, was…read moreturned into a wonderful experience compliments of Stephanie and the lovely phlebotomist (sorry forgot her name) that drew my blood. If you need blood work I recommend this location. They are efficient, know their jobs and do them well. There is plenty of parking, the restrooms are close and clean and the building is accessible.

This was my first time at this location and I was very much pleased with the visit. The…read morereceptionist was extremely cordial and friendly. The lab technician was also friendly and prompt and had no trouble completing her assignment and getting me on my way. The entire experience was very professional, friendly and fast. I highly recommend this CPL to you.

Most inefficient lab I've ever been to…read more Not enough employees, the facility is dated and old. If you're 5th in line, be prepared to wait an hour. People line up well before opening because they know if you show up after, your whole morning is shot. I've gone to other locations and the difference is night and day. I have started literally driving 30mins further away to get labs rather than here, and it STILL saves me time.

I got there at opening without an appointment. There were probably 20 people waiting in line…read morebefore me, some with appointments. I was still out of there within an hour. I think the people who work there are compassionate, efficient and very skilled. I don't know why others complain - it's one of the most efficient labs I've ever been to.

This location sux. They are crowded with people waiting to get lab work. They need to do something…read moreabout this location. We have to wait too long.

This location was stark contrast from Lakeline! Great customer service and considering I'm a walk…read morein---had to rush coming from work. And less than 5 minutes wait! Very organized and their clinic was clean. Lots of parking. Great skill, the phlebotomist was very gentle it hardly felt like a lab draw. If u have to go to a lab---I recommend this location :)

I was very impressed with how efficient this office was running the morning I visited. The…read moreemployees at the front counter managed patients with courtesy, keeping the flow of patients moving. No one in the waiting room appeared frustrated for any reason. I also found the wait after checking in to be quite short. The phlebotomist was easy to interact with, and was happy to explain specifics about my blood draw. Finally, I very happy she was able to draw my blood on her first try (yes, I've encountered ones who did not--so this is important to me!). In all, I definitely will return here to complete future lab work.

I get most of my pathology work done at this location which is conveniently located down the hall…read morefrom my physician. I have recurrent labs that must be done so having a great location & fast results is important. The staff that checks you in and the folks who draw the labs are great. You get in and out quickly and it's painless on my easily overstimulated brain, my veins, and arm. The friendly staff that checks you in is the cherry on top. They always are friendly and smiling. Although they close earlier than other CPL locations, I prefer to come here for the reasons noted in the review and because other locations have lost my tubes, took the wrong labs, and just were unhappy to be working. This location is amazing and worth prioritizing to accommodate their hours. I love that they get everything right the first time around! Thank you Wyoming Springs CPL!!

This place is truly the worst of all the labs in the Austin area. The wait is hours long no matter…read morethe day or time. The front desk women couldn't be more rude if they tried. They all like to chit chat with eachother than actually working and getting people through. Highly suggest ANY other CPL location.

I was hoping I get to review after I get my results back. My lab was done on the 9th and I still…read morehaven't gotten any result even after I called and left message. On the lab draw date itself, the wait was long but the lab tech who drew my blood was good. Free parking available. Not very well labeled, it's on the upper level of the building. My procedure was delayed due to lab result being delayed.

I took my dad in for his lab work. The blood drawer started giving my dad medical advice. I…read moreintervened and stated he had a doctor and you cannot change his orders. She stated more medical advice. I asked her to stop. She came at me with an attitude and I gave it right back to her. I kept reminding her she was not a doctor. It costs $1000 to be a blood drawer. She felt comfortable giving medical advice from passing a test from memorizing answers. I stated again we are here in order from a medical doctor. This is the problem today. This person does not care for my dad or seen his bloodwork, but comfortable overriding medical orders. Who does that?

I made an appointment in advance this morning online. It was easy. The ladies up front were…read moreprofessional and helpful. I arrived 3 minutes late. One of the women behind the window informed me I needed to sign in using the kiosk and have a seat. I did that, shortly after I was called to the window for my ID and insurance card for copies to be made. Took a seat in the waiting area and within minutes I was told to take a seat in room two. The phlebotomist came in and took my labs. The process was quick and painless. I had a good experience.

I go for blood work pretty often. I have a lot of autoimmune issues. They are always so kind and…read morepatient when they greet you at their desk. And all the people there that are the actual phlebotomist do excellent jobs. You barely feel anything. It's like a mosquito they're very well trained. Because phlebotomy is a specialty and it takes a lot of training to be that good. I recommend this location to everyone, especially if you have a child who scared of needles, these guys will make it so much easier for you and your child. Thank you for doing such a great job CPL!

I don't quite understand why there are so many really horrible and very positive reviews about this…read moreplace. I went in for a 7 AM lab test just one vial and it went perfectly. I walked in didn't have an appointment, entered my name and sat down. I then got up gave my lab orders and ID and within five minutes was in and out one quick stick found the thing immediately and had no trouble at all and was done within 20 minutes. Very efficient very friendly and very positive experience overall.

Today was a bad day. I arrived at 6:55am, waited outside til 7:20am. The lady that was supposed to…read moreopen at 7am, was 20 minutes late. We all get inside and write our names down on paper because their check in isn't working properly. The Second Lady that is working there arrives a few minutes later. Only 2 people running the place, and both were 20 minutes late. My name is called and they tell me to take my papers and go to room 3. Both ladies are rushing around trying to get everyone checked in and drivers licenses, and insurance etc. I mean, it was disorganized and didn't leave me feeling like I was going to be taken care of properly. Like they're just rushing us in and out. I had to fast for this blood work today. I hadn't eaten in 15 hours. The first lady can't find my vein. She tried both arms and just can't find anything. So the other lady comes in and finds a vein finally. But she's only wearing one glove. And just a bare left hand. Is that normal procedure? Or just in a hurry? we have successfully started to draw blood, but the vein goes dry after only 3 vials. I have 6 to fill. She pulls the needle out and goes for a vein on my hand. This isn't a pleasant placement, I can tell you that it brought tears to my eyes. Meanwhile, we're getting more blood out and the vial is filling. Then one of the empty vials falls to the floor. So she can't use it and now I'm 1 vial short. I needed 6 filled. I only have 5. So I'm not sure if the blood work that needed 6 vials is going to be accurate or complete with only 5 vials of blood. And for $315.00 I hope this is enough for my doctor. I'm left with some bruising. But that's normally for me. If I have to get blood work done again, I'm going to have to go some place else. Today was one bad thing after another. Late employees, and because they are late, they're rushing around and not being very careful. And a vial falling on the floor and not getting all 6 vials filled. I mean. That's unprofessional. And it cost me a lot of money. I can't come back here.

In and out very quick and all the staff was so kind! Will definitely come back and recommend to…read moreothers :)

Super convenient location. The staff was friendly and professional. I was in & out in 30 minutes. I…read morearrived 5 minutes before they opened & line was just a few before me. I recommend this location.