Wonderful care!! They are extremely competent and have helped me for over 10 years Excellent and…read morecourteous staff.

So I am certainly not going to speak poorly about General Orthopedics as a whole. The women who…read morehandle reception are wonderful, courteous, kind, and thorough. Will Smith is amazing. Professional, kind, super chill, and very knowledgable. My only complaint is Art Smuckler. Now as far as his skill level, craft of the orthotics, and his knowledge and thoroughness with orthotics, feet, and the over all body mechanic knowledge he's fantastic. BUT, and it's a big but, his bedside manner is atrocious. I first saw Art for my orthotic fitting. Typical old school guy. Big ego. Talks a lot about himself and how he works with "the best athletes in the world" and the "highest level NBA teams." OK fine. I've dealt with big egos before. Prior to my 1st fitting (after meeting Art and my initial consult), reception messaged and said that the sneakers Art wanted me to buy from the office were no longer available in the color that I wanted. The women I spoke to suggested that I choose another style or purchase sneakers of my own in 2 sizes: 1/2 size bigger and a full size bigger, just to be sure. I purchased my own sneakers as instructed and waited in the room for Art. When Art came in he was very upset that I purchased my own shoes. I told him what had happened, but he didn't care. We continued with the fitting and he would not let it go. He completely lost it when I told him that I wasn't fond of the selection at the office which is why I purchased my own sneakers. He screamed at me. He got very close in my face and he was screaming at me saying: "You don't know who you're dealing with Honey!" "I'm the most sought after person in my field and I work with the most famous sportsman in the world!" At a certain point I was scared. I'm a smaller framed woman and he was looming over me yelling at me and pointing at me in my face. He threw one of the sneakers that I purchased across the room into the shoe box. I told him that he was being very unprofessional and that I did not want to deal with him any longer. At that point I demanded that he get Will Smith to finish my appointment. I had spent over $600 for the orthotics. I wasn't going to waste it. Will Smith came in and apologized for Art's behavior. Will also said that it was totally fine that I brought in my own sneakers. He approved of the brand and made his own suggestions. I will be going back only because of Will. The entire practice is great except for Art and his extremely large ego. As a woman, I do not feel safe with Art. He's very nasty and takes the slightest thing personal. I give General Orthotics a 4 because over all everyone is lovely. Art Smuckler, not so much.

I was recently fitted for a new orthotic brace by Melissa Washko. It was delivered on the date…read morepromised by her associate Bradley. When I needed a minor adjustment, I went to their offices on Route 7 where I was greeted by Elizabeth. All three employees and another named Janine I found to be professional, gracious, efficient, and exemplary ambassadors of their company. We are, indeed, fortunate to have this company of this caliber operating in the Northeast.

Anyone using this business should expect to pay 100% of product costs out of pocket with NO…read moreinsurance reimbursements. The business claims it is "applying" to become a participating provider with various insurers, most notably Empire, and that Empire will reimburse customers directly. THAT'S NOT CORRECT; EMPIRE WILL NOT, unless the patient in question has accrued more than $3,000 in unreimbursed but credited expenses in the current year. By the time the customer finds out that s/he's not getting any reimbursement; it's too late: 100% of the bill is due and payable to Advanced Orthotics and Prosthetics. BEWARE. We wound up paying $350. for orthotics; had we gone to a participating provider, we would have paid $20. ALWAYS VERIFY THAT A PROVIDER IS "PARTICIPATING" FROM THE INSURER. DO NOT TRUST ANY REPRESENTATIONS FROM THIS OR ANY OTHER PROVIDER. They are not binding or enforceable.

From the owner: Serving upstate New York since 2000, Advanced Orthotics & Prosthetics has strived to improve the…read morelives of our patients with orthotic and prosthetic care. As a family-owned and operated practice, you can rely on us for FREE evaluations and house calls if necessary. Our patients are placed at the forefront at all times. To schedule an appointment, call 518-472-1023.

Dr Pandya is a great doctor. Super friendly, engaging, and personable every visit. Always takes his…read moretime to answer all my questions thoroughly. I never feel as if I am just another number there. Holly at the front desk always is very accommodating as well. I highly recommend them!

From the owner: Dr. Pandya at Capital District Podiatry, PLLC. treats a wide variety of foot conditions. This can…read moreinclude help with ingrown toenails, treatment options for bunions, or help with surgical procedures. He does offer specialty services for anyone who needs diabetic foot care, heel pain relief, or a treatment plan for fungal nail infections.

Firstly, the are no longer in Northampton but have settled in to south Hadley. In my view they are…read moreRock stars. I always get satisfaction and my foot pain eases immediately. If you are not getting relief from podiatrists and Ortho surgeons try a visit to a certified pedorthist like mark Fournier. They have a lot at their disposal other that very expensive custom orthotics. Mine took less than 1/2 hour and I'm out the door with happy feet!

We waited 3 months for an appt and 30 mins at the visit…read more Wow! Mark Fournier is amazing! Once you are in, he takes his time with you; does careful detective work, and creates a custom solution, starting with a semi-custom (and less expensive) orthotic. I took my daughter and he carefully and kindly explained the problem, gave her exercises, and told her what to expect over time, and gave her hope, in addition. Now I am going to make my own appt with him! You cannot rush a master in his craft--when it's your time, you will be taken care of. Just leave a little extra time in your schedule and plan for it.

This review is long overdue. I needed foot surgery a few years ago. First consult was one of the…read morebig 2 orthopedic practices. I was turned off by the doctor and didn't pursue the surgery. About a year later, I met with of Dr Bauer. I met with him a few times before the surgery and for follow up. Surgery went well. Recovery went well. I did have some difficulties. He continued to work with me until everything was good. The receptionist at the front desk knew me, his nurse knew me and he knew me. And THAT is the difference between a small practice and the medical factories. Things have been so good, I haven't had a reason to see him anymore. I recently required knee surgery. Ended up back at one of the big orthopedic practices. It reminded me of why I ended up with Dr. Bauer in the first place. I have started to look at small medical practices like small businesses. We need to shop there to keep them in business.

Dr. Bauer has done a great job in treating my various bilateral ankle and foot issues. I chose Dr…read more Bauer as I was not satisfied with my veteran care. He listens and spends the time diagnosing and treating your foot issues. I would highly recommend Dr. Bauer to any of my family or friends that require podiatry care. His staff has also been great to work with.