Dr Castano explained to me on Dec 6, 2024 . My teeth were not in good condition & I would lose…read morethem my gums were also in bad condition. Dr Castano , took x rays & used the scan machine to see how & what would be the best care for me . It turned out I had good bone . I had a choice either dentures or implants. I definitely went with the implants . It was a process from removing my teeth till my gums healing !!! Dr Castano did an excellent job !!! Thank you so much Sheryl K

**UPDATED** Been going here for at about 10 years now…read more Everything was good, in the BEGINNING. I allowed him to do two implants on me which ended up failing and he told me he would refund me and never did. One "failed" and one was placed incorrectly! He owes me over $11,000. Mind you he owes me that much but put me into collections during covid over a $200 invoice Dr. Jacobson is extremely untrustworthy. He will act like a friend but he's not. He just wants to charge you and your insurance as much as possible and provide subpar dentistry. The only thing keeping that place afloat is the wonderful dental hygenist and the receptionist. STAY AWAY IF YOU VALUE YOUR TEETH AND MONEY.

Make sure you always get a second opinion and never let any Dentist talk you into something. And…read morebefore you get a tooth pulled make sure you get a second opinion because it probably could be fixed. I should've read the reviews negative views always helps lesson learned.

As a patient of Dr. Renee Glasser for several years now I highly recommend her services. Ive…read moreunfortunately had many visits to the dentist in my young life and no places has taken better care of my teeth than this office, they always make me feel heard and listened to when it comes to my health. This office has completely redone my old fillings and root canals and I can now smile confidently, it's really changed my life! I believe their good work is worth the price and am thankful for their trustworthy services & friendly staff.

I have been going to Dr. tempkin office for two years now, was a subject of simple to more complex…read moredental work (cleaning and shallow fillings to root canals &a crowns). The Manhattan office is conveniently located above the 50th street/ Rockefeller center subway station. Front desk is super helpful, nice and very professional, the doctor is pleasant, has light hands and very attentive to the patients' level of comfortableness. Highly recommend this office

Dr Boris Temkin saved my dental life. I had a dentist years ago that put in a lot of unnecessary…read morework (and poor quality). Dr Temkin carefully put together a plan to fix what he could. He never pushed procedures that he didn't think were absolutely needed. In fact, he would suggest to not do quick fix procedures/immediate work which I appreciate. I have since moved to another state but I still only come back to Temkin when I'm in NYC for all my dental work.

Dr. Sonkin is very knowledgeable in his abilities as a dentist. He can perform root canals,…read moreImplants, dentures, fillings, extractions, crowns and partials. I have worked with many dentists and his work is outstanding! He will not tell you what you want to hear he will tell you what is best for your current dental situation. If you have an infection know that it will cancel the effects of anesthesia. He will always make sure to stop if you feel discomfort or pain. He loves what he does and you will know by the results of your dental work!

Dr.Sonkin has treated me and my family for years. He was probably the only dentist that helped me…read morewith my awful fear of dentists. After a few years that we didn't have dental insurance I came back and paid out of pocket. He was not only incredible throughout the procedure but extremely helpful afterwards helping me make a plan. All in all I will continue recommending him to all of my friends and family. He is pleasant and skillful and well worth the visit!

What an awesome dentist! I had a cleaning and x-rays done here. The wait was very short and the…read moredesk staff were really nice. The doctor explained my x-rays and didn't rush at all. Cleaning was very thorough. The staff here definitely know what they are doing. At one point I had to reschedule my appointment and the girl did it very quickly. Got a goodie bag on my way out! Made an appointment for my mother!

This dental office has Definitely lost the ART of customer service. The office manager TARA is very…read morerude, disrespectful, and has no type of empathy or respect for patients. I don't know if they're that hard up for money but the times that I "called to cancel an appointment" she got so much in an uproar that I couldn't believe I was talking to a business establishment! I had previously confirmed my appointment but then due to the poor weather conditions I called them that morning and canceled. I did not expect to get an earful of INSULTS from my dental office about canceling an appointment for a cleaning. YES INSULTS! I said to myself this supervisor won't last long with her attitude she'll be fired in the next couple of months! I wouldn't recommend my worst enemy to attend this office with how they have treated myself and my husband. To my surprise TERRIBLE TARA was still a figure in the office and this what started out as a call from a receptionist Venessa to let me know my insurance rejected my last visit for cleaning I told her I would call back once I spoke to my health insurance she called me back in less than an hour asking me that I called them yet I explained to her that I'm home dealing with twins in fifth grade doing distance-learning during COVID 19 and she still seem to be very pushy on the phone with me. I told her to at least give me 24 hours she actually HUNG UP on me after I told her how rude she was being so I called back and asked to speak to a manager and it was Tara. She as experience once before I started to get into a back-and-forth with me the customer I even let her know that I have never witnessed an office actually arguing back-and-forth with a customer that she is on the clock and should be way more professional than she is presenting herself to be. She actually even started to say that my family has been a burden on "them". I don't care if we have been the worst customers in America which we were not in the least bit way every time I come to this office my hygienist and I laugh joke and talk about our family. She has witnessed me get married. I have witnessed her have children! It's such a shame, painful and sorrowful that now I am going to need to look for a new dental office after five years but it just seems as though when this new supervisor came about that everything changed. I know she's going to try to combat this review with some thing that I hope I don't have to sue them for because HIPPA is real!!!! Furthermore if I was a white woman and my husband was a white male we would not have been treated like this in the least bit. Racism is also real and I don't know what else can explain the way that this office has treated me and my husband two paying consistent patients of over five years.

Beware of this slick dental practice, which is more interested in racking up big bills with high…read morepressure, but is loath to return money for work not completed. Yes, their office is gorgeous and straight out of Architectural Digest, and the staff is fawning, like overly needy friends (the word "Stepford" comes to mind) -- until the deal is closed. I went to Center for Smiles when my previous dentist, Dr. Kuncio, sold her practice to him. He turned out to be the opposite of Dr. Kuncio, who was honest and straightforward, and very mindful of what her patients could afford. To my knowledge, none of her staff who went to work at Center for Smiles is still employed there. Indeed, there seemed to be a high turnover of staff at Center for Smiles in the 15 months I was a patient there. Some highlights: 1. Vidya Sartorious, the office manager, collected $6,000 from Care Credit on my behalf when only $1,100 worth of work had been done. 2. Failed to file for preauthorization with my denta; insurance, as promised, so my claim was denied. 3. Vidya Sartorious (at the behest of Dr. Rallis) tried to rush me into completing this work, and pushed up demands for MORE money, directly contradicting Dr. Rallis' prior verbal agreements with me. 3. Dr. Rallis did not listen to my concerns, and failed to reconsider his treatment plan for a $23K bridge, even after I repeatedly expressed doubt because of underlying infections and pain in the affected teeth. ("We can take care of that infection afterwards, with an apicoectomy." But first we will put a $23K 10-tooth bridge on top? Umm,no.) 4. After I appealed to Care Credit, Dr. Rallis claimed to have done an additional $1645 worth of work, which, if true, was done without my knowledge, permission, or consent. I expressly withdrew my consent that very day, before this work was done, until my insurance preauthorization was worked out. I did not and would not have given permission for this work. I only agreed to a temporary bridge. 5. Did not file with my insurance company for this additional work, either, although it would have been denied for failure to get a preauthorization, the issue I confronted them with that very day. 6. Has yet to send me a copy of my x-rays after several months, and refused delivery of my second, certified mail request. This is just the tip of the iceberg of this very unfortunate experience, with further legal action pending.

My experience was the same as those who felt this practice's main aim was to take as much money as…read morethey could. My son who had no dental insurance needed root canal. He went to Dr. Ralis because his previous dentist retired and sold her practice to Dr. Ralis. His charge was $800 more than my dentist whom my son ultimately used. After Dr. Ralis assessed him for the root canal he suggested that even though my son was having no problems, that he have his wisdom teeth pulled and then Dr. Ralis would adjust his bite. When my son asked my dentist about this, he said that yes his bite was a little off but there was no negative impact and no reason to do the work if he wasn't having any issues. I can only imagine what Dr. Ralis would have charged. As another reviewer said , they are overly fawning. They try to act as if they are your best friends not your dentist. They also convinced me to buy an electric tooth brush from them for $150 that i could have gotten online for $110. Very sorry I was pressured and taken in my them for that but very happy they didn't do my son's root canal. My advice is to go elsewhere. I see Dr Michael Feldstein in Flushing. He is honest, competent and reasonably priced. I would recommend him. Stay away from Dr. Ralis and Center for Smiles

They're terrible. I've called so many times to make an appt and leave voicemails and they never…read morecall back. Their website says you can text or email them also-- did that and they don't answer either. They replied once to an email months ago confirming they're my assigned provider and when I replied immediately and asked what's the next first available appointment they ghosted me. It's been a whole year and I haven't seen them once. I'm switching providers. Don't bother with these people. The worst way to run a business.

Now, the X-ray lady is new and 5 stars for her. The hygienist thinks poking a patient w/o care and…read moreletting them bruise and hurt for 2 days is normal. She is TERRIBLE. i could withstand the x-ray lady making me bleed..but was unhappy.. but this.. i have another appointment witha new dentist. Sad b/c the DENTIST herself is wonderful and deserves 5 stars. You have to be careful who you hire to represent your office.

I've been a patient of Dr. Passes and Dr. Schiff for many years, and I can't say enough good things…read moreabout them and their entire team. From the moment you walk in, you're greeted by a warm, welcoming staff that makes you feel like part of the family. The level of care and professionalism is outstanding, but what really sets this practice apart is the personal touch. They genuinely care about their patients' comfort and experience. My dentist even sings to me during appointments, and they always play the music I want to hear, which makes every visit relaxing and enjoyable. The dental staff is exceptional, friendly, attentive, and always willing to go the extra mile. It's rare to find a practice that combines top-quality dental care with such a warm and inviting atmosphere. Going to the dentist isn't something most people look forward to, but this office has made it an experience I actually enjoy. If you're looking for skilled dentists and a team that treats you like family, I highly recommend Dr. Passes, Dr. Schiff, and their wonderful staff.

Extremely Disappointing Experience and Unprofessional Practices…read more I am deeply frustrated with my experience at Passes Dental Care and would strongly advise others to look elsewhere. First, they opened my tooth knowing full well that I was going on vacation in less than a week. They knew there was a high probability I would need a root canal, yet after opening my tooth, they admitted they didn't have the ability to perform it and referred me out. I was forced to pay hundreds of out of pocket for a CT scan and an emergency pulpotomy, and now I am left with a temporary filling and forced to urgently find a specialist before my trip--a stressful situation that could have been handled much better. Second, they forced me to take and pay for a new CT scan, completely ignoring the fact that I had already provided a clear, up-to-date CT scan from another provider taken just two months ago. Third, their billing practices felt very deceptive. I was initially promised a very decent credit for a routine cleaning since I reached my insurance maximum. However, after the cleaning was completed, they went back on their word and demanded almost full payment. When I tried to speak up and address this, they turned around and increased the bill to around $250. I have been a loyal patient with this practice for years, and they have earned thousands of dollars from me over time. Yet despite this history, they completely refused to offer any fee adjustments or credits for their oversight, leaving me to spend thousands more out of pocket at a specialist. Poor communication, unfair billing, and terrible scheduling management. Save yourself the headache and go to a practice that respects your loyalty, health, and money.