This is my 3rd review and I can't say enough about the care I received. Today I had a cleaning and…read moreit was the BEST I have EVER had in my 64 years!!! From Ana once again welcoming me in such a warm, friendly manner to Dan taking xrays and prepping me, all my worries were put to rest. Then, Gianni the dental technician was SO Gentle, thorough, precise and calming. AND she liked my favorite song that played during the procedure. I told her she is the MOST Gentle I have EVER had! But or And, I didn't feel she skipped or did any less of a job. I felt totally taken care of. Then Dr. Ukaigwe came in and followed up - NO Cavaties!! The entire team and process was so great I left with, indeed, a SMILE on my face!!!!

Do not recommend this place one bit! Stay away. Reading other reviews and had the exact same…read more"treatment". National dental is a money hungry business.

What an awesome dentist! I had a cleaning and x-rays done here. The wait was very short and the…read moredesk staff were really nice. The doctor explained my x-rays and didn't rush at all. Cleaning was very thorough. The staff here definitely know what they are doing. At one point I had to reschedule my appointment and the girl did it very quickly. Got a goodie bag on my way out! Made an appointment for my mother!

This dental office has Definitely lost the ART of customer service. The office manager TARA is very…read morerude, disrespectful, and has no type of empathy or respect for patients. I don't know if they're that hard up for money but the times that I "called to cancel an appointment" she got so much in an uproar that I couldn't believe I was talking to a business establishment! I had previously confirmed my appointment but then due to the poor weather conditions I called them that morning and canceled. I did not expect to get an earful of INSULTS from my dental office about canceling an appointment for a cleaning. YES INSULTS! I said to myself this supervisor won't last long with her attitude she'll be fired in the next couple of months! I wouldn't recommend my worst enemy to attend this office with how they have treated myself and my husband. To my surprise TERRIBLE TARA was still a figure in the office and this what started out as a call from a receptionist Venessa to let me know my insurance rejected my last visit for cleaning I told her I would call back once I spoke to my health insurance she called me back in less than an hour asking me that I called them yet I explained to her that I'm home dealing with twins in fifth grade doing distance-learning during COVID 19 and she still seem to be very pushy on the phone with me. I told her to at least give me 24 hours she actually HUNG UP on me after I told her how rude she was being so I called back and asked to speak to a manager and it was Tara. She as experience once before I started to get into a back-and-forth with me the customer I even let her know that I have never witnessed an office actually arguing back-and-forth with a customer that she is on the clock and should be way more professional than she is presenting herself to be. She actually even started to say that my family has been a burden on "them". I don't care if we have been the worst customers in America which we were not in the least bit way every time I come to this office my hygienist and I laugh joke and talk about our family. She has witnessed me get married. I have witnessed her have children! It's such a shame, painful and sorrowful that now I am going to need to look for a new dental office after five years but it just seems as though when this new supervisor came about that everything changed. I know she's going to try to combat this review with some thing that I hope I don't have to sue them for because HIPPA is real!!!! Furthermore if I was a white woman and my husband was a white male we would not have been treated like this in the least bit. Racism is also real and I don't know what else can explain the way that this office has treated me and my husband two paying consistent patients of over five years.

This dental office is amazing. They take their time to make sure you are comfortable and understand…read moreevery procedure. Their equipments are updated and the staff is amazing. I always leave there with my teeth fully cleaned and polished. Thank you guys.

My mom went to to see the dentist Gargi Gajera and was treated very badly by her. She spoke to my…read moremom in a condescending tone and wasted her time by taking x-rays and at the end not giving my mom a cleaning because she "has other patients". However, if my mom were to have chosen to go ahead and get the expensive procedure of getting a crown on her, the dentist would have magically had time for that. Go figure. Do yourself a favor and go elsewhere unless you aren't a fan of basic human decency and professionalism. P.S. I will mention that everyone else that my mom dealt with at this office was super kind and helpful.

I wish I could give 4 1/2 stars. First and foremost, this is a great office. The front desk…read morepeople always have a smile for everyone, and my average wait time is never more than 10 minutes, even when I'm early. I should begin this review by saying that I've had extensive work done here, and unfortunately a great deal of different procedures at other dentists and periodontists in NYC and Florida. Dr. Moskowitz is a dream dentist. He's as upbeat as he can be, yet he never sugarcoats the situation. He will answer endless questions, and never seems frustrated or irritated. I don't like dentists, and I am kind of a wuss when it comes to pain, but he is unfailingly gentle, and will stop and administer more anesthetic in the middle of a procedure if the patient wants it. I cannot say enough about my experience with him, and with his assistant, who also went to dental school, Dora. They are an amazing team, and I trust them completely. Why? I read some previous reviews about unnecessary work ordered, but I had all different options and price points discussed with me, and wasn't pushed toward the most expensive option. My father made the same decision to have a permanent bridge put in, and his dentist (in Florida) was not as good as Advanced Dental Care - he gets food caught under it and it irritates his gums. My bridge fits so well that I feel like it's nearly my natural teeth. They didn't rush to cement it in, but used temporary paste, until I was sure that the fit was absolutely correct. So why not 5 stars? They are EXPENSIVE. I have dental insurance, and with the insurance that they take, I'm still paying tens of thousands of dollars out of my own pocket. I know that there are less expensive dentists out there, but I've decided that the thoroughness and expertise that I have experienced here are worth the money. After all, it is your mouth, and I don't know about you, but I like eating. They make sure that they accommodate my schedule, and after hearing my dad complain about the dental work that he had done, I think it is ABSOLUTELY worth the cost.

tl;dr: this place takes advantage of economically vulnerable people and the administration is an…read moreabsolute mess. Extremely long wait after appointment time to be seen, and the administration is horribly managed. This place is terrible. I went to get my wisdom teeth removed. The consultation was standard and everything went fine. They verified that I was qualified for a loan and repayment plan but then I received a letter in the mail after my surgery saying that I did not qualify for the extended repayment plan despite being assured before my surgery that I was. They had me sign up for a plan that caused me financial stress under false pretenses. They called to reschedule my surgery twice which caused confusion with my job because I had to request time off for the surgery and then change it, twice. When I arrived for my surgery, I had to wait an hour and half to be seen by the surgeon whose assistant did not follow her instructions to x ray me while I waited, causing more of a delay. The guy before me had been waiting for two hours. The surgery itself went fine. They have very capable doctors. But so do A LOT of other dental offices. I received IV sedation and it was very fast. The big issue with this place is the management and administration. It is VERY poorly managed. They sent my scripts to the wrong pharmacy (TWICE!) and it took a few hours after my surgery to get them. Also, I requested an itemized receipt for my surgery both before and after my procedure. Was initially told hey can't give that to me until after the procedure. Then on 10/12 when I followed up I was told it would take a day to get to me. It's 10/17 and I still don't have my itemized receipt and they have not called me back. This is what I wonder: 1. I asked for an itemized receipt before my surgery and they said that they could not provide this until after the surgery because that's when they would be able to calculate the totals. 2. If that's the case why did they give me a solid price (the wording was, verbatim "the surgery will cost $2400". It was a definitive statement and not a quote) and have me sign up for a loan and repayment plan based on this amount if they can't actually calculate the totals until after the procedure? 3. Why are they unable to supply an itemized receipt when requested? Why don't they already have this information calculated and on file? Why won't they return my calls about this? Why are they being so shady about this? I am concerned that this place takes advantage of those who need dental work and who may be economically vulnerable, in a lot of pain, and who may be desperate to get this work done. I sincerely regret using Brooklyn Dental and besides my follow up, will never see them again.

I went here as a new patient. I was having tooth pain and so glad I opted to go to PM Dental after…read moreresearching a few places. Had a Root Canal done with Dr. Gavras and the whole experience was great. No issues and no stress!! Dr. Gavras and the entire staff is just amazing.

Very disappointed with my cleaning. The doctor spent 5 minutes polishing my teeth didn't use a…read morescaler or Cavitron and she is going to bill my insurance. As a Dentist you should be ashamed of the quality of care you are giving your patients. You didn't know that I am a dental hygienist and I know what to did for me today was unethical

Really not impressed, I ended up here because of all the other Yelp reviews. Maybe they have…read moredifferent standards? Coming from Plosky Dental in Huntington St., this was def a downgraded and huge mistake. The Place is in a HOME picture creaky floor, wood panels, old equipment and an unfriendly rushed doc. Only saving Grace in this place was the dental hygienist and the receptionist but not enough to make me come back SORRYY not sorry

Always professional, from the front desk all the way through . They try and accommodate scheduling…read morerequests , all the while dealing with a full practice . The Doc is a genius ! He plays nice background music, while talking this nervous patient off the ledge before starting his work. I call him an artist because of the terrible shape of my teeth prior to becoming a patient. Needless to say I recommend highly and will be a patient for life ! Do give them a call

I've been a patient of Dr. Passes and Dr. Schiff for many years, and I can't say enough good things…read moreabout them and their entire team. From the moment you walk in, you're greeted by a warm, welcoming staff that makes you feel like part of the family. The level of care and professionalism is outstanding, but what really sets this practice apart is the personal touch. They genuinely care about their patients' comfort and experience. My dentist even sings to me during appointments, and they always play the music I want to hear, which makes every visit relaxing and enjoyable. The dental staff is exceptional, friendly, attentive, and always willing to go the extra mile. It's rare to find a practice that combines top-quality dental care with such a warm and inviting atmosphere. Going to the dentist isn't something most people look forward to, but this office has made it an experience I actually enjoy. If you're looking for skilled dentists and a team that treats you like family, I highly recommend Dr. Passes, Dr. Schiff, and their wonderful staff.

Extremely Disappointing Experience and Unprofessional Practices…read more I am deeply frustrated with my experience at Passes Dental Care and would strongly advise others to look elsewhere. First, they opened my tooth knowing full well that I was going on vacation in less than a week. They knew there was a high probability I would need a root canal, yet after opening my tooth, they admitted they didn't have the ability to perform it and referred me out. I was forced to pay hundreds of out of pocket for a CT scan and an emergency pulpotomy, and now I am left with a temporary filling and forced to urgently find a specialist before my trip--a stressful situation that could have been handled much better. Second, they forced me to take and pay for a new CT scan, completely ignoring the fact that I had already provided a clear, up-to-date CT scan from another provider taken just two months ago. Third, their billing practices felt very deceptive. I was initially promised a very decent credit for a routine cleaning since I reached my insurance maximum. However, after the cleaning was completed, they went back on their word and demanded almost full payment. When I tried to speak up and address this, they turned around and increased the bill to around $250. I have been a loyal patient with this practice for years, and they have earned thousands of dollars from me over time. Yet despite this history, they completely refused to offer any fee adjustments or credits for their oversight, leaving me to spend thousands more out of pocket at a specialist. Poor communication, unfair billing, and terrible scheduling management. Save yourself the headache and go to a practice that respects your loyalty, health, and money.

this place is unkept and they need upgrade and they they have a broken light over the dental…read morechair,. I will never go back there again and never recommend anybody. This was my husband experience. I had an appointment coming up so I canceled after I went with him and seeing how tacky they are.

Really surprised with the bad reviews for this place. I've been coming here since I was 10 and now…read moreI'm 22. Yes, parking can be a pain but that's the issue for most places. I've had the most complicated dental history in the world - overcrowding, crooked teeth, a missing tooth and lack of teeth falling out when I was younger. I had to go for several extractions but they were painless and easy - and I was 10!!!! I feel like getting your teeth pulled out is a huge reason to avoid a dentist at a young age but I didn't even care - and I was a wimp as a kid... I still am. The dental aides are a bit timid, but they're also learning. Whichever aides I've met were students in dental school, or someone looking to gain experience in the field. Also - I have a small mouth and tend not to bite the way I should for a proper x-ray...that's not always the aide's fault - it's mine so I'm sure other patients don't bite the way they should, which results in poor X-rays. As for print outs, just ask. When I had my braces, dr. Jhaveri was in constant contact with my orthodontist to make sure my teeth were straightening themselves out, and making room for an implant. I needed oral surgery for a dental implant, and the surgeon I originally went to wasn't able to confidently say he'd do the surgery. When I came back to my dentist to let him know, he immediately gave me 2-3 other oral surgeons (mostly in queens) and told me if I'd have to pay out of pocket for all/some depending on the doctor. The surgeon he recommended me to did a great job and then Dr. Jhaveri was able to create my crown and match it with my teeth.