DO NOT USE THESE PEOPLE!!! Had a chance to take grandson and son fishing. Booked these guys way…read moreahead of time, got a confirmation that I was paid and confirmed for Sunday 8/2/26 at 11am. We get there early to be ready, and about 45 minutes to the confirmed time, and called the assigned captain to make sure we were where we needed to be....no answer. Okay, we are about 25 minutes out from leaving, called again no answer... no answer. This repeats two times more, and getting a bit worried about things going sideways, so I called iOutdoor Adventures. Got someone who identified herself "as the manager of iOutdoor adventures, who seemed very put out by the call, but said she would get the captain to call me. He does, and right after I identify myself, he starts saying I am mistaken, we are not booked for Sunday 8/2/26, he has us down for Monday 8/3/26. I tell him I am looking at the conformation, and it says Sunday 8/2/26. Now he starts blaming iOutdoor Adventures, that it's all a bunch of 3rd party folks, he just contracts with them, and THEY mucked it up. So, I call the lady back I spoke to earlier, she says no, he is an employee, she confirms my reservation...long story shorter, after calls back and forth between them, with each blaming the other, she finally just says, I can't get you a captain, the assigned captain "got his scheduling wrong", as if that settled a HUGE waste of time and money. Which she obviously did not care about, acted like I was the one being annoying for being upset about their FUBAR, and then sighs and said "there is nothing she can do, she can refund my money, and offer me $50 bucks if I choose to rebook. Yeah, that's going to happen...ever. Like $50 off another of their screw-ups was even worth the gas and time I wasted on them. They were the most unprofessional, uncaring, not give a crap about how their unprofessional behavior ruined this, refused to take responsibility for anything, and were the rudest people I have dealt with in a long while. So, all we could do was pack up and make the long drive home
It's your money and time, so if you want to waste it on them that's on you. You have been warned. After I read the reviews, apparently, I am not the only one this has happened to either.
And because they acted like it was no big deal that they wasted my time, money and effort, because of their own BS, and then acted like no big deal pal, you'll get over it, no skin off our noses, I am going to make sure to hit every review I can so that other folks that like to fish are not drawn in by, in my opinion, complete uncaring fraudsters.