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    Close Lumber

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Rent-A Center

    Rent-A Center

    (12 reviews)

    Very helpful nice to work with found what I wanted right away was in and out in a short timeread more

    Sooo... LET ME TELL YOU DO NOT BUY FROM HERE…read more... Let me start by saying this, I put a online app in through the internet for a simple washer, and dryer. Not exactly a crazy order to say the least.. with a baby one the way my wife, and I where actually pretty excited to receive it as it mentioned same day delivery! So the next morning comes. I was cooking lunch when I realized I had missed a call from them. I proceeded to call them back. A nice gentlemen answered the phone assuring me a manager would call me in just one hours time! Perfect noooo problem! Fast forward. 3 hours went by at this point with no return in phone call. Which again wasn't a big deal just wanted to check in. So I have the store a call again. This time this guy answered with "hello" and didn't announce himself nor where I was calling ‍ weird. So I proceeded to tell him my information. He quickly got rude with me, saying that I did not order from them, and if I had the right store. I told him yes that they had called... he then all of a sudden remembers me..... and mentions that the manager had already tried to call me, and that my voicemail was full, that I should "clear my voicemail" with a extremely negative condescending tone. I then stated that he was being rude, he replied with "no I'm not you just need to answer your phone" I replied telling him that it's not my job to answer the phone.. that it's theirs to provide great customer experience... he then proceeded to laugh.. as if it was a joke. At this point my blood was boiling lol I lost my cool and told him he was being a dick. I could have said a lot more TRUST ME was even tempted to drive to the store lol. I then asked for his name he replied with "I said it at the beginning of the conversation you figure it out" lol like what??? Sorry your paid minimum wage my friend ‍ not my fault you hate your job..: MORAL of the story... don't waste your time here... they treat the customers like garbage the Marysville location on the other hand has been extremely helpful, and also mentioned that they hear the same things as I described from that location.

    Close Lumber - hardware - Updated June 2026

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