Had a great experience with this company. Jeff in sales and David with the install. Highly…read morerecommend!

James was very professional. We were buying carpet squares…read morefor our lower level family room/office. He was helpful to us as we made our decision. James came to do measurements & again was very helpful. James is so polite & pleasant to do business with. We are completely happy with our "New look"......money well spent!! Dwaine & Kay Francis

I had an amazing experience with Bonnie - she helped me pick out blinds for our new home! Bonnie…read moremade a very daunting task easy - and man did she choose beautiful things that I LOVE!!! Josh came to install - and had them down so I could see when I arrived home. They just finish our new home so BEAUTIFULLY - I was very pleased. Strongly recommend Bonnie for window coverings - and can't say enough good things about Josh's installation!! GREAT company - great people!

We ordered around 1000 sf of carpet for 4 rooms in our home and 350 sf of plank vinyl flooring for…read more2 rooms. Don Hyde and his son installed the plank flooring and did a great job and cleaned up everything. very impressed by the finished job. Would highly recommend them. The carpet was also installed by a 2 man team and did a great job. Flooring America will always be our first choice.

Great results. Our garage floor was pitted and really looked bad - they transformed it and it…read morelooks amazing! Pros: -Addressed issues in timely fashion -Super nice employees - from consult until end everyone we worked with was professional - We love our garage ! Cons: NONE!

Had Luke Brother's re-stretch three rooms of carpet for us. They look like new! Very pleasant staff…read morethroughout the entire process from inquiry to job completion. When we are ready for home upgrades we will definitely be back to shop with Luke Brother's.

Very nice and seems like they'd do an excellent job, but we got a quote for our kitchen backsplash…read moreand it was over twice as high as Jones Flooring.

Wow! I don't know where to start. I have a disabled adult son, and I lucked into a moving date that…read morewasn't months out. As a result, we had a deadline to meet for the floors, and I could not move my son into a home that didn't have smooth floors (previously had carpet). Complications arose with the original delivery (no fault of lumbar liquidators), but Cindy... she was awesome. I know NOTHING about floors, and she helped me through the process of selecting the PERFECT floor for our home. She answered my questions. She understood that I had a tight budget to work within. She knocked out EVERY problem that arose, got our floor delivered, and found installers that could meet our deadline. I wouldn't be being honest if I didn't admit that the process was stressful... moving always is, but with Cindy in my corner... that stress was reduced drastically. She had an odd challenge to work with too... I do not use a cell phone, so communication could have been challenging, but nope... she left messages when I wasn't home, contacted me by e-mail, answered the phone when I called, called me back when she said she would. It was no problem at all. I simply do not have the words for how amazing the customer service she provided is. She knows her product and is friendly and efficient, and honestly... I don't know if I've ever met someone with such good problem solving skills. It's not as simple as just ordering a floor... there is delivery and install and multiple people that are involved before that finished product ends up becoming a part of your home. She handled every step of the process beautifully, no matter what issues arose, keeping me updated every step of the way. Thanks to Cindy... I have a beautiful floor that works great for my son. It was installed by move-in date and within the budget I had to work within. I am now surrounded by boxes that I need to find time to unpack while trying to get my old house on the market. I have a ton of things to do and worry about, but the floor isn't one of them. Cindy took that stress off my plate. The installers she sent did an incredible job. I'd been very nervous about hiring for the floors, because I haven't had much luck with hiring for anything. I end up doing most things myself, but I knew a genuine hardwood floor was not in my skillset. I put out feelers on a website, asking for referrals. Lumbar Liquidators was one of those recommendations. I'm glad I used them. I know this review is long, but I have not been satisfied with the customer service AND workmanship of a company for over 30 years. Things have changed, and not for the good. So... since this kind of service is evidently rare (or I just have really bad luck lol), I am taking the time to share this with anybody out there that is trying to find someone they can TRUST to get their floors done. Cindy... thank you. I know I was overwhelmed, and hyper, and stressed out, and just a mess at times, but that's because of past experiences with other companies. Thank you for EVERYTHING, and thank you for showing me that there ARE people that take pride in their job that WILL follow through and keep their promises. Cindy... you rock! And Cameron says to say "thank you for the sample (even though it ended up not being food lol). He still has that chunk of wood flooring you gave him. lol

Cindy at Urbandale store is horrible at customer service and communication. Customer care is worse…read more We received damaged product and they ripped us off some product that we returned. No wonder they are going bankrupt!! Good riddance!!

Riverside helped us design and create our kitchen and bathrooms in our new house. They were easy to…read morework with, great attention to detail and took the time to assure we were happy each step of the way. Highly recommen!

We walked in to By Design with a set of plans for our new house and some pictures of furniture we…read moreliked. What Laura and Bonita did to furnish our empty space was amazing. Great room, office, bedroom, family room. They created a full plan, we made one or two very minor adjustments, and now we are living in our dream house with furnishings and rugs that perfectly complement the modern vibe. And the price was right! I recommend By Design to everyone I know who might be thinking about furnishings and area rugs. The products are great quality, and the designers are top notch and super nice. One piece or a houseful - they will take care of you.

By Design is one of the few, furniture sources in Des Moines with higher quality furnishings. They…read moreare the only source for American Leather (one of my favorite companies for sectionals, sofas and no so cluncky recliners). They have several other lines, also. I work with Bonita, who is extremely helpful, very patient and a wealth of experience. Dawn professional designer Santa Barbara | Des Moines

back in 2024 we needed minor repairs on our roof in order to sell our home. service was timely,…read morereasonable cost, and inspection approved work. will reach out for next home project

This fall, we contracted with AJ Constuction to replace our deck with a composite material deck…read more The project went well until it came time to wrap up the project, and unfinished items. Our two biggest complaints were 1) the contractor has refused to turn over any materials purchase receipts so we have record of the purchase for warranty purposes, and 2) We have an issue with one of the steps that has a saw cut in it that needs to be replaced. The contractor will not return text messages or calls. Before I would make a final payment to this contractor, I would make sure everything is totally complete, and you have all the paperwork to support the project. Our mistake was to give him a check late in the day of his final day on site, without having the ability to take a good long look at everything in the light of day. At that time he also promised to deliver the necessary paperwork, and to drop off leftover materials for use to make minor changes ourselves. Do not make a final payment to this person, until everything is complete. Dan Wickett