They did an excellent job for the small space I love the closet remodel. A special thank you for Stephanie and others, who allowed to make budget and material changes . read more

Terri from Closets By Design did a fabulous job on our project from concept to completion! She walked us through every step of converting a small bedroom of ours into a walk in closet with professionalism and a creative mind. We couldn't be happier with the finished project and feel that we definitely got our moneys worth! read more

Closets by Design - Philadelphia - Walk in closet - Interior Design Near Me

Terri is amazing! she upgraded the closets in our master to give us more usually space and it's gorgeous! she was easy to work with and an expert when it comes to what you need! will definitely use her again read more

From Kelly (the sales person) to Ricky and Devon (the installers), everything was done above our expectations! Customer service is becoming more and more of an issue with some companies, but Closets by Design did an excellent job! So far so good but with the lifetime warranty, we know we will be covered. Also, the price we paid was lower than others and the value is there! I added the pictures below to show the workmanship (we did NOT have the backing so if you see some issues on the back walls, that is on us not Closets by Design. read more

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Good quality customer service, but extremely poor product and installation. Had my "build in" closet done and everything is not as expected. The installation looks cheap, poorly installed, uneven, not matching parts, and lots of damages. They said they will send someone else to come and correct it. Will keep this review updated. Would never recommend to anyone. read more

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Liz was amazing to work with, both in person and via email. She was flexible, responsive and very creative in designing my closets. She was also a great listener to my wants, needs and Budget. Yay! Will and Colin were my amazing installers! They were on time, super workers and cleaned up beautifully! They cut out an entire day of installation because they worked so efficiently. I am thrilled with the finished product and would use these people and this company again. Try them, you will be in organizational heaven! read more

Closets by Design - Philadelphia - Pantry - Interior Design Near Me

Installer Zeke was amazing. Super friendly and very well done. Happy with finished product.

We recently moved to PA and had an excellent experience with Closets by Design, and Terri Trevelise. Terri had great ideas which made our closets and pantry work really well. Delivery and installation was exactly when expected and was done professionally. Thank you Terri and your team! read more

Terri Trevelise, designer from Closets by Design is a consummate professional! She knows what she is doing and gives excellent advice! The install team is just as good! Having this company install closets in my home is money well spent. If I could give 20 starts I would!!!! Can't wait until the next project! read more

closets by design had great follow up after project completion of 2 master closets on our home

Great service. Very quick to respond and come out to design. The design consultant was great and helped us visualize our new closet. Installation went smooth and we are very happy! The price was also better than the 2 other closet design companies we talked to read more

We had a wonderful experience with Closets by Design. From the time we met with Kim for the consultation to the actual installation, not once we were pressured into anything we didn't agree with. Kim spent time talking to us to see what we were looking for. Our installer was great too. He didn't mind that our dogs wanted to hang out with him. Even though the overall price was higher than some others, the experience and final product are worth it. One company wanted to add a fee to remove the existing wire racks in the closets. CBD does it for you without ruining anything. read more

Ashley was amazing ! Her designs have really made a difference in our everyday life. The people that installed worked so hard and did a great job!! read more

The work was well done! The initial consultant spent hours with us going over every detail and need. The end result was exactly what we wanted to maximize our space and it came out so nice! The team who came to do the install was professional and fast, they were done in less than two full days! They were also very reasonable with pricing and did not try to oversell us on things we didn't need. We loved our experience. read more

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Simply amazing! We first met with Kim Barnes who prepared a design for our closet which was beautiful and fit our needs. Kim kept in touch as our in-law suite was being constructed so when we were ready, they were ready to install. Communication between us was excellent! The morning of the install two men arrived and immediately went about their business. These two men were very professional and extremely polite, and were finished in just a few hours. After they cleaned things up they asked us to check things out and asked if we had any questions. I highly recommend Closets by Design! read more

Designer Ana Zinevich came up with perfect scenario to access the entire closet space with the most functional design for 1 small and 1 walk-in closet. Installers Drew and Gerard were professional, efficient, and courteous. Top notch. I highly recommend Ana, Drew, and Gerard. Products are excellent quality as well. read more

Closets By Design Philadelphia was awesome! From the initial consultation to completed execution, I was truly impressed with every aspect. They were easy to work with, attentive, and the best value I found! I would highly recommend. read more

Love my new closet! Design is great, construction was fairly quick for the size. Clean up was great. Highly recommend!

Very happy with everything- workers were professional, friendly, polite and efficient! and I LOVE my closets!!

Save your money and go to Container Store. The design was fine but the whole installation and communication sucked. I paid up with the hope that it would be more of a white glove service. I even accepted a 3 month wait for the installation. The sales women, Jen, told me it would be a 2 day event, where they come the day before and remove any items from the closet and prep, then the next day they install. 1. They shoved this whole event into day 2. They came at 1, finished at 8PM!! Major condo fine because I can't have workers after 5. Which they know. 2. Because they shoved it all in day one, I couldn't properly paint over the the nicks in the wall. 3. When I complained it was a not sorry - must have been a "miscommunication" They do not tell you everything upfront, no care when the installation experience goes bad - so you pay for a 5 star experience but you get a crap job. Now I paid all this money to upgrade my closet and it looks bad. So save yourself- go to Container Store or search for another installation service. read more

First, the sales representative, Melanie Fallon, was outstanding. Melanie has the personality , skill, and knowledge for this kind of work. She made it all flow with such ease and effortlessly on my part. Second, the installation crew showed up on time, were professional, and did a great job with installation and cleanup. The final product is beautiful. My one regret is that I didn't do this years ago. The closets and little touches are simply beautiful. I would not think twice about using Closets By Design again. read more

I met with Terri Gagliardi Trevelise, my Closets by Design designer, before the December holidays to help me design storage space for my basement. Terri was lovely and very easy to work with. She came up with an ideal plan and returned for a meeting to show me her design and to tweak it as needed. My husband and I decided to go forward during out meeting. Our install was first thing this morning (January 8th). John and Collin were out installers - also very knowledgable and easy to work with. By early afternoon my cabinets were set and ready to go. I am so very happy. The extra space is perfect - I only wish we could have done this earlier. Thank you to Terri and our install team for great ideas and perfect execution. read more

Closets by Design contacted us after our review and our designer offered to help and worked with us. Everyone was very nice

The closets are beautiful and the installers were great. Zero complaints here. The team was very organized and set our expectations accordingly. Would recommend. read more

Great finished product. Installers were very professional, on time, and clean. This was the second project completed by ClosetbyDesign and we will definitely use their services again. read more

Closets by Design - Philadelphia - Son's closet - Interior Design Near Me

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Closets by design built two similar closets for us. The sales person and the installers are fine. However when the installation was finished, we are very surprised to find out two closets look quite different. The drawers for one of the closets are unexpected small. When I reached out the designer, he told us he is not sure why these drawers are not in the same size. (I should have read the fine prints of each size.) Then I asked them to reinstall the drawers for us. But was told we need to pay a few hundred additional. I don't like the idea and want to talk with the manager. The most frustrating part is here. The managers NEVER called me back or explained anything to me even though the sales person promised he would. And I called the managers and left messages and I never heard back. Also, I am supposed to receive the warranty information right after the installation. But I didn't. Conclusion: If everything is smooth, you could be fine. However, if you need anything from them after you paid everything, it would be extremely difficult. I strongly doubt if they would fulfill their promise on warranty. read more

I had a very small walk in closet that was outfitted with old wire style shelves and hanging bars. I knew that more could be done to maximize the space and Jill Coyle designed exactly what I had in my head. I went to 2 other sites and the designs ended up with wasted space. The installers were so nice and did a fantastic job making it look so polished even though the walls, ceilings, and floors were not even. I look forward to working with this company again! read more

I would highly recommend Closets By Design. They did a great job designing and installing for every closet in our home!

Just had 3 reach-in closets installed in less than 2 hours and they were worth the wait! Lots of storage shelves, hanging space, and all of it is adjustable which will be great as our kids grow. The designer and company have been great to work with and provided great customer service too. Would highly recommend! read more

WE had a master closet design and build-out done in our new townhome, and are very happy with the result. The quality of the materials is first-rate, and the design is terrific--it makes the space actually seem larger while giving us many hanger and storage options. The people were great to work with, from the sales person and the office staff to the installers. Great job! read more

Love my new closet! Great rep and installer. Room for many more items than before. Money well spent.

What a difference a well-designed closet can make! Our designer created a new closet for us that utilized all the pieces we needed (drawers, shelves, and hanging sections) into a cohesive space that made our small walk-in closet feel so much bigger. The installation took less than a day and everyone involved was pleasant and professional. We would HIGHLY recommend this company if you're looking to update your closet! read more

Closets by Design - Philadelphia - Two sections of hanging rods and two 30" wide drawers and shelves. - Interior Design Near Me

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wonderful job - love the closet builds- professional , friendly, quick installs. highly recommend

Closets by Design did an excellent job designing and installing our master bedroom closet. Truly appreciated the professionalism and attention to detail. Communications throughout were timely and effective. Only reason for 4 stars was longer wait time to complete and price. read more

The phone is always answered promptly by a real and nice person! The sales gave her direct cell phone to me. There was a small plumbing problem that we found out the day prior to installation and I could send picture to her to verify. The installer came on time. Did a wonderful job and kept the area nice and clean without any dust even with demolition in my bedroom. The wait from contract to installation is a few months, a bit long to my like but the final outcome worth the wait read more

We hired Terri at CLosets by Designs to create solutions for an apartment gut job. We need 3 closets , 1 needed to be built. Because of her asking a lot of questions- a Lot of important questions I never even thought to consider- she was able to come up with 3 solutions to meet our needs. We love our closets. Definitely ask for Terri when making your appointment!!! read more

I really like the way my closet came out! The installer was very professional. He did change one thing that we agreed upon and we did not know that he changed it until the closet was completed! Also, we were not able to move one of the closet bars up because the peg holes were not wide enough!! Other than that, the closet is very nice. read more

I recently took advantage of a 45% off coupon (plus free installation) for a custom closet by Closets by Design. The are very overpriced for the quality of product. The design consultant was professional, as were the installers. However, our closet room which is about 8 feet long by 6 feet wide came to $4,800 ($2,700 with the 45% coupon + extra 10% off for booking right then and there). We picked the basic material - White. We did not ask for any custom shelves or drawers ... just closet rods & shoe shelves. We were shocked when we realized the material was exactly the same as Closetmaid in Home Depot, which was a small fraction of the price or even Ikea, which had the same material and shelving for pennies on the dollars we spent. I recommend quoting a few different places before committing to any closet designer. Unless you're going super duper high end with your closet, I would stay away from Closets by Design. Their basic design is very costly & it looks no better than Closetmaid or Ikea. read more

I was re-purposing a prior installation they did 9 years ago to convert one of two home offices back to a bedroom- they very efficiently reconfigured the bedroom and then relocated and re-installed two pieces in the basement for a very reasonable price. They showed up on time and left a completely clean work area. Very satisfied with the work and service. read more

I contacted my designer Deborah A ("Debbie") in December 2018 to install custom closets in my new home. Within only a few days she was able to meet me at my property despite the busy holiday season. Being my first home, I was unsure as to how to setup the closets. Debbie patiently educated me on the company's offerings and took great effort to understand my needs. After taking measurements, she sent detailed diagrams and recommended layouts for the closet space and even followed up via phone call to talk through the available options. After making my selections, I placed a deposit and arranged a date to have an installer come. In between placing the order and installation, Closets by Design made multiple follow-up calls to make sure that I understood scope of the installation (timing, moving furniture etc). The installer, Lou, came shortly thereafter. He arrived at 10:00am on the dot, and we spoke briefly before heading into work. The project was budgeted for 2 days, but the installer completed the job (5 closets) within a matter of hours. Upon arriving home, I could have not been more thrilled. The units are better than I could have imagined. Each of the closet units fits perfectly, is a snug fit and is high quality to the touch. The closet layout easily doubles the usable space and is more than pleasant to look at. I even find myself leaving the doors open because they are so beautiful. I would like to thank my designer, Deborah A, and my installer Lou for doing such a terrific job and for making it such a painless process. Their capability and professionalism are top-notch and overall, I feel as though received a ton of value for the money. My prospective room mates also feel the same way and they mentioned that it was a deciding factor in placing an application to rent at the property. I could not be more grateful and would highly recommend that you reach out should you be considering custom closet work. read more