We want to start off by saying that the cleaning was not great. There were many areas that were…read moremissed, even they were obviously visible (please see the photos). What aggravated us were the excuses as to why some of the work was not done properly. Due to that, we have decided to write a review and share our experience. We made a mistake even giving $100 tip. 1. We had to finish their work in the end of the day. The bathroom on our first floor was not cleaned properly. Ivan was in charge of it. The bathroom on our second floor was cleaned by a lady (we do not know her name) who did a better job. There were other clients online that had a same issue with the service provided by Ivan. 2. They are not equipped to clean a garage, yet they accepted it. Of course, then, we had the expectation that they would do a good job. Since it's been accepted, they might as well do it right. Again, Ivan was the one working on the garage. The equipment were not too difficult to clean. Ivan left the shelves and our equipment so dusty, especially the floors (and manager's comment is that they do not clean unfinished floors). Then again, why accepted it if he would not clean the floor. Please see the photos. 3. They arrived late, which support the other negative reviews online. The agreement was 11am. They arrived after 12pm. We had plans that we had to delay. We were notified at 10:29am, only half an hour before the agreed arrival. However, this is not a huge deal to us. But just want to give everyone a heads up that there is a large chance you need to wait. 4. Ivan's "walkthrough" was rushed. We understood that it was late in the afternoon, but the time of the day should not affect the service. I pointed out to him the bathroom on 1st floor, but we felt it was ignored. He was on a rush. Also, it could be a language barrier since he had a difficult time communicating in English. We pointed out the shelves with dusts (please see the photos), and same reaction of not wanting to do it. 5. The manager offered that they would return and clean the untouched areas. It's late in the afternoon, and we had to leave the house. I do not think it is fair to us to wait again. In addition to that, it is not acceptable to send the same staff (Ivan) who did not do a good job. If she offered to send the lady who did a better job, we would have considered. But she kept insisting to send Ivan back, along with the other lady - even we emphasized that we do not want him to return. Please see the photos. I would not recommend their service. We thought we would have a great first impression, however we did not. We are trying to find a good cleaning company since we are new in the area and just recently moved from a different county. Also most especially, we need a consistent one because we are buying another house. We wanted a professional service. Unfortunately, we are disappointed. Update and response to the manager: 1. It is NOT true we are satisfied. Clearly based on our review, we are extremely disappointed. 2. There are no "agreements" discussed prior to the cleaning. They left our curtains, window boarders, mirror behind the bathroom door, master's bedroom side table, toilet bowl of 1st floor bathroom, shelves and multiple areas untouched. 3. There are three residents in the house who witnessed the poor service. Therefore, they have the right to submit their reviews, regardless of the number of point of contacts. 4. Regarding the manager's comment about responding to her prior writing the reviews - we have had multiple conversations via text. Yet, the manager is not listening to our feedback and preference. As mentioned, she kept insisting to send the staff who did a poor job. She should send a different one. She did not grant our request.

I hired Rosie's Cleaning to perform a deep cleaning of a large house…read more I spent almost two hours describing the work and uploading pictures to explain the house adequately to Rosies to ensure they could handle the project. The pictures listed the required cleaning, especially the *chandeliers* - (See the attached DROPBOX link that was provided to Rosie's before she accepted the project). So, I understood when Rosie's raised the hourly rate from $165 to $200 after their review of the work. Only two of the three expected Rosie's employees arrived. I showed the staff the house because their office had not described the anticipated work. They seemed put off and said they had to call the office. Within twenty minutes, the office called me and told me they could not clean the chandeliers. Cleaning the chandeliers was a required item agreed to before the scheduled cleaning. if Rosie's couldn't provide this type of cleaning, that was understandable, but I required a company to clean the chandeliers. When I explained the pre-condition of the job, Rosie's agreed they would be able to clean the chandeliers. I explained the work required in detail and provided pictures to Rosie's before them accepting the job. WHY AGREE TO CLEAN THE CHANDELIERS IF YOUR COMPANY IS NOT EQUIPPED TO PERFORM THE TASK? As seen in the pictures and attached text messages, the Chandeliers were described in detail and discussed in voice calls, photos, and emails. https://www.dropbox.com/home/132%20Liberty%20Corner%20Road

Needed some lumber and had a solid experience. Elias helped me out and pointed me in the right…read moredirection without rushing me. Customer service was good and the overall experience was smoother than the location in Union. I recommend and will be coming back to this location.

I can't say enough about the customer service at Jaeger Lumber in Madison. My husband and I…read morepurchased all of our new windows as well as the front door from this location. Scott helped us select the perfect windows which we are absolutely thrilled with. They were delivered in the exact amount of time that was estimated which gave us a good idea of how to manage our construction. JR helped us pick out our front door. His suggestions and commitment to finding us the perfect door within our budget were both professional and refreshing! It felt like he was just as invested in the door selection as we were! We couldn't be happier with the door we ordered, thanks to his help! We will certainly continue to use Jaeger Lumber!

Our experience with Monks was outstanding. 10 out of 10 will recommend it to all. In a phrase =…read morefrictionless high quality. Joe Corticada - our day to day lead - kept us up to date on progress and found creative ways to complete the project ahead of schedule (under 3 months). Amanda Cook helped us bring our design to life ensuring it balanced both aesthetics and function. Mike Drohan helped us spend our budget where it mattered most (custom door - still in love with it!), while balancing high quality lower cost windows. As someone who has gone through other remodels and acted as a pseudo GM, I can tell you I will never go back. This team delivered, did so as a team, and gave us a very high quality product that will produce memories for ages. Our little guy is already obsessed.

We're very happy with the new master bath window shutters. Once again, Ward and Bill did a GREAT…read morejob. Thank you!

My experience with Jersey wood flooring was great. Roy is very professional and got the job done…read morequickly. The floors looked great, and the quote was reasonable compared to others.

From the owner: Since 1998 Fully insured…read more Licensed Bonded Dust free sanding All type of installations and repairs LVP,VCT,Engeneered,Hardwood and more. Screen and recoat Residential and Commercial Specialized in high scale homes as well as small homes

Great local painter with straightforward pricing, remote quotes offered (very convenient), pro crew…read more(on time/ great results) and NO mess. Very happy with our finished project for back entry/ closet.

Awesome company! Luis was great in helping me figure out what was needed. Painting was very…read moreprofessional. Recommended!

Two years ago we had a carpet laid in our master bedroom. Cleaning people vacuumed and suddenly it…read morepopped up in two places. I called Cramer and they told me we just needed a tightening. Came within a few days - NO CHARGE!! So few companies stand behind their product like this one, we were very impressed.

We've used Cramer's twice for our home - once to refinish our floors and the second to lay…read morekitchen's floor and hallway carpet. From beginning to end they are completely reliable, professional, and good guides in a complex process. The selection of flooring and carpet is more than sufficient for the curious homeowner, and you get good practical advice to avoid overspending. Wouldn't go anywhere else. - Andrew Apter

I hired David to do a few small repairs around my house. Even though it was a small job, he was…read moreresponsive and treated us as valued customers. He asked questions to make sure he understood our needs, and was very helpful with suggestions and explaining various options. He's pragmatic and can tailor a job to your needs and is not constantly trying to upsell. I will definitely reach out to him again next time we are looking for someone!

David installed our headboard and mounted our TV. He did an excellent job. The results were even…read morebetter than expected. Highly recommend!