I like this shop a lot, the quality of the clothes are great and the organization is outstanding. The clerks did not go out of the way to help but they were very friendly and answered our questions. My only complaint is the buying process. The attendants can't seem to stick to the hours, they are constantly changing them to best suit their needs instead of just performing the job during the hours dictated. I suggest if you need to sell, go early in the day so they cant cut off the selling time when you get there at 2PM on Saturday even though you call and they tell you that they are buying til 4PM. Then you get a scanty buy with attitude because they just don't want to perform the job. read more

There were several negative reviews about selling...and although it took 3 hours rather than the two they initially indicated, I found the process pretty smooth. They didn't buy all of what I brought in but I understood the reasoning(dresses aren't really selling so much lately). The prices were relatively fair although some items I brought in had price tags still on and the price offered was still pretty low. However as I'd never wear it I sold it anyway! I'd recommend...just don't expect to make a fortune. read more

Cute shop! Lots of brand clothes and awesome jewelry clean and well organized so it's a pleasure to browse

So many amazing finds! The staff was helpful and friendly and I left the store with a much fuller closet thanks to all of the cute clothes. Lots of great name brands in excellent condition! read more

Strike 3------- you're out! Clothes Mentor has always been hit or miss with me. I love a great bargain, I like to hunt down a great outfit for a fraction of the cost but I will avoid clothes mentor from now on and save the frustration. Earlier I received a text for 20% off entire purchase, SCORE, right? So before I make time and load the kids in the car i call just to get a gauge on their Lululemon selection. The young lady who answered today basically said, "I'm not sure.......I don't know.......you'll have to check the racks yourself." It's a Monday, it was noon and she could have easily just said something like, "oh my gosh, we always have a great selection of Lulu or similar brands! We don't hold an inventory of specific items but is there something in particular you had in mind and I can quickly browse?" There's a HUGE difference in tone of voice and pure laziness. She just wanted me off the phone. Sadly, this is not the first time the store has had complaints on lackadaisical employees and not my first time experiencing it. Honestly, it was just the first time I decided to write about it. Head on over to uptown cheapskate a 1.5 miles up the road! read more

So cute! Love this place!! Plenty of in-style sweaters and other stuff, and I saw some Kate Spade bags that I'm definitely coming back for!

HORRIBLE!! Rude employees. Worst experience I have ever had. Look through reviews and you'll soon realize that the low reviews are real and the 5 star are friends and family. Beware. read more

I loved this place, a lot of clothes that are in fashion. There were so many unique finds! The workers were so nice.

WOW! Disappointed in this location, the women working at this one are extremely rude and unprofessional. They seem to have a lot of attitude. Wouldn't recommend going to this location. Try Plato's Closet read more

Staff was amazing! Very clean and organized. So many different options and I found some cool stuff!

Amazing options! I stocked up on a ton of high end business clothes. Super helpful and sweet staff. 10/10 recommend!

Cute clothes! Wide variety. I would recommend coming for their great sales. They have good handbags too.

I made it in right after they opened, hoping to sell my designer clothes and purses. I had a large suitcase full of items and was told that first time sellers can only sell a small laundry basket full of items. So I put whatever I could fit into the laundry basket provided and was told it would be a 1-2 hour wait. There was no one ahead of me and no other customers in the store. I left and waited for over 2 hours, never heard from them, so I called and was told they were "just finishing up" with my items. I went back and still had to wait another 10 minutes or so, went up to the counter to ask if they were done and they told me they could take ONE item and offer me $5.00. I declined the offer. What a joke and a waste of time. At this time there were STILL no other customers in the store, just 2 employees chatting away, so I have no idea why it took 2.5 hours to sort through one basket of clothes. The items they had for sale were low quality, faded, etc, so I was surprised they wouldn't take my items, which were all like new and brands such as Buffalo, Guess, Juicy Couture, Coach, Calvin Klein, Express, Bebe, etc. Don't waste your time going here, whether for buying or selling, it's a waste of time either way. read more

When I lived in Virginia Clothes Mentor was my go to place to buy and sell. This was my normal experience at the Virginia Clothes Mentor. 1 - Turn in my clothes for consideration. 2 - Shop/try on/watch stack of what I want to buy grow. 3 - Receive $80 to $100 for clothes accepted. 4 - Spend $80 to $100 on clothes. I was so excited to find a Clothes Mentor near me in Arizona. Sadly I have found nothing to buy. The prices are surprising high for a second hand store. They must give you more for the clothes you bring in? No, they give you less. Customer service is beyond terrible! Do not ask them to come out from behind that counter! EVER! My friend was feeling faint and we asked for some water. Blank stares from the girls behind the counter. Luckily another customer had some water in her car and ran to get it. So you have one customer sitting on the floor with their head between their knees. The other 4 customers in the store tending to this customer's medical needs. Employees? Behind the counter talking to one another. read more

Ive Never sold here before but I was a very frequent customer up until last year when someone else purchased the store! It went downhill from there. The employees are super rude. That is the reason why I don't even go anymore. The girls working there years ago were so nice and knew how to treat customers. Now employees always rude or mad or unhappy! No wait they always have different employees or always hiring I guess the new owner has to check herself because she cant retain anyone. Remember, if you don't know customer service your business wont work. And no wonder i saw many items that been there months or were there since last time I went ! No wonder why you aren't selling. I'm done giving clothes mentor second chances or up until they are under new management. read more

Horrible place , they pay very little for items . I finally asked a friend who worked at this location year ago why , she explain employees will offer customers $10-$15 for items and write up on store books they paid out $55 or more and the employees pocket the difference . Wow! I was shocked n very upset ! . I notice in the past 2 years for $10-$30 I could go to mall and buy new ! Not much of savings here ! Watch your items you bring to sell they break your items and don't tell you , throw it back in basket give back say they did not find items they would purchase . Wow ! Totally wrong u break I should buy it !! The first year I loved this place now big big disappointment !!! Not worth my timE !! Wrong way to do business read more

I've been shopping here for a little over 5 years. It's changed owners since.. I miss the old staff.. the new staff is always gossiping and they are never helpful. 5 stars only because I love the brands and deals. read more

WOW. Just wow. Disappointed. Ordered item by phone. Felt the whole ordeal was unprofessional. No tracking given and staff have zero clue how to assist. Still have not received the item. Really bummed. I'm more than skeptical to do further business here. Didn't like how Samantha treated me on the phone. read more

Great selection and awesome customer service. Designer clothes galore. Perfect for anyone looking for last minute outfits as they have everything! Section dedicated to lulu lemon workout apparel, jackets, dresses, purses, shoes, etc.! read more

If I could give zero stars I would. Don't waste your time. They are an absolute joke. I took a entire bag of clothes and accessories in to have them buy it off me, and hopefully get some little money for them, they literally took NOTHING. What a waste of time. I will not be returning. And the ladies are unbelievably rude. Attitude amongst the staff is astounding. read more

Found a bunch of great selections even in larger sizes! Love them, go shop today. You will find what you need and want.

I've bought so many high quality clothes from here! From Lululemon to business causal work clothes! I've been coming here for years!!

Love it here! Great selection of shoes, clothes, swim, and accessories! I will definitely be back!

I love this place because I can sell my gently used clothing for a fair price, and I can buy really nice gently used clothing for much less than retail. They have handbags, shoes and accessories as well as clothes. The employees are sweet and it's conveniently located by everything. read more

I've been following this location on Facebook and Instagram now for months and finally made my first purchase from California on a Mk backpack purse. The transaction was so easy. I commented on their Instagram, they private messages me a link, I ordered and than received a private message saying they received my payment and a very kind message to me along with it. I received the purse 5 days later. It was well packaged and in excellent condition! I will be ordering from them more! I just wish shipping didn't cost so much. $14.95... but that is not their fault. Thank you! read more

There is so much to choose from! I was able to buy 15 items for $138, and most were Ann Taylor. There is no way I could have afforded a new wardrobe I can be this excited about for the money. The other reason I shop Clothes Mentor no matter what city I am in? Choices! I needed a nice, classic pair of black shorts. I was able to try on 7 different high end brands in my size and was able to choose the one that was the best fit. Amazing! read more

Bad selection+overpriced merchandise+unfriendly employees=don't waste your time. You can't work in retail with an awful personality and Stephanie takes the cake. She's terrible. I'll never go back. read more

The ripped me off. They don't even honor their own price guidelines. Friend took in 900 new designer shoes for me and I trusted they would honor their own pricing...NOPE!! gave her 5 she didn't realize it. I reached out to them and they ignored me. They then blocked me on social media for telling the truth that they ripped me off. Bad business, unprofessional and dishonest. Go elsewhere! They don't even care enough to contact me. I have over 10 boxes of new clothes and shoes I would have considered taking there but no thanks. Immature children shouldn't be running a business. read more

I needed some workout wear and they had lots to choose from and the clearance section is great has lots of cute stuff

Clothes Mentor is a Womens Resale store for all women sizes 0-26, petites and maternity. They sell better brand-name "gently-used" women's fashions and accessories. I am sooooo thankful this store is in our area. I've been able to update my wardrobe for fall for a fraction of the cost of other stores. One of the items I bought still had the tags on! Have already referred two friends there and they scored as well. Please note: I am plus sized. They are small so you can see that just about anyone can shop there! Check out the website for some of the "looks" you can buy there - business and casual, smart and stylish apparel, shoes, purses and accessories. Plus, if you bring items in, they pay you CASH on-the-spot unlike a consignment shop, where you may wait weeks to receive payment. I've watched this process happen - it is seamless. I will bring my first items there this week and will review how it goes. read more

I'm not sure how this place is still in business but they charge more than the Lululemon outlet for items that are not new. I willing to pay more for better quality items but The cheapest pair of Lululemon bottoms that they had for sale was $68. Last years style. Not awful condition but definitely thread worn tanks? $36. I'll stick with My Sisters Closet for realistic pricing They did have a nice selection of things but again the price is untouchable. Also upon entering the smell of the perfume permeates everything. It smelled as if someone had gone around and smashed bottles of cheap perfume immediately before I came in. read more

They are awesome! I really enjoyed shopping here and the clothes are so great. Big fan!

Great selection of clothing and very clean! Scored some great deals on cute clothing. I will be returning!

Disappointed. Rude staff. They will keep and take all of your items as donation if you don't make it back by a certain time. There are some way better consignment places out there. read more

Clothes Mentor is a a super cute store, great stuff! Easy to find all sizes and clean shoes!

I dowloaded this app just to review this amazing store. I didn't even have one foot in the door before two young girls greeted me with smiling faces! Great customer service, great stuff and an overall beautiful and clean store! read more

You can definitely tell this place is under new management! Not only did they buy most of the stuff I brought in to sell, but I got a brand new Michael Kors bag with the tag still on and incredible customer service. Will definitely be coming back!! read more

Great selection and friendly staff! The store is organized very well - definitely would recommend. Will be in again!

I'm updating my review. The last few times I've been here have not been so great. Theyre apparently under new management now. They used to ask for your phone number and after so many purchases or money spent, you'd get a discount, apparently they've stopped doing that. It's getting harder to find the awesome deals that I've found before, a lot of their prices have gone up. ( $120 for a Kate Spade bag with stains on it for example). Sometimes clothes have holes/tears that are not disclosed. Also, beware of fakes! I bought a Marc Jacobs bag there that may be fake (long story, but it's due to the quality and type of zipper). Almost bought a Coach bag the other day, that just felt like cheap almost plastic, leather and other aspects of the bag felt like poor quality (if you've owned a Coach bag, you know they never look/feel like Walmart quality). Bottom line, it's still a good place to shop. But it's not as fun, deals are harder to find. And just inspect everything thoroughly before buying. read more

Love the selection here! Great, welcoming staff who were very helpful for every question we had. Will come back.