1. kate spade new york outlet

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    Chandler, AZ

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    kate spade new york outlet

    3.8 (44 reviews)
    Open 10:00 am - 7:00 pm

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    Mercedes S.

    I was at the Kate Spade store this afternoon checking out the new purses and they had a dress that I really liked. She went to go see if they had an XL in the back and they didn't, which was fine since they had an XL in another dress I wanted to try on. On our way back to the dressing room I shared with her my anxiety and body dysmorphia struggles and how I've already lost $100 pounds. She congratulated me then walked off. The dress fit around my waist but not my chest, which was fine. As my family and I were leaning, she asked how it fit and I told her. She then shouted across the store, in front of everyone, "see you in 50 pounds!" I have never been so humiliated or felt so shitty. I'm in here all the time (bought two purses literally within the last 3 weeks as well as a phone case and other stuff) and I've been crying all night. Going there was such a positive experience for me, because purses ALWAYS fit and make you feel pretty. But I don't think I can ever shop there again after that. So unprofessional, unkind, and utterly humiliating. Everyone stared.

    My husband bought me a black purse for $90. The description said "Leather", but it was 100% hard plastic. After 2 weeks of using it, the handles were completely freyed and the plastic was just coming off. There is no way this is a real Kate Spade bag, I dont know if this is a fake site for products.

    Jenni D.

    I enjoy this outlet, not all their bags are "outlet" bags, you can find some true "real" gems in this store. My only complaint is how small the store is, it is always so crowded they really should limit the amount of people allowed in at one time. Overall good value, nice employees and cute bags.

    Sabrina C.

    The deals were great, nearly 20-70%off the sometimes an extra 20%, (i got a zipper keychain wallet with card slots and a zipper pocket for $23! What a steal) the staff was amazing and helpful, the store was clean and designed so chic, loved this experience !!

    Monica J.

    I love the fact that the new outlet mall in Chandler has a Kate Spade store. I am a huge fan of their stuff. The only downside is that they don't have shoes! There are a lot of handbags, wallets, jewelry, scarfs and even a few dresses. But alas, no shoes. Their prices are not necessarily bargain basement cheap but still a good discount from what you would find at a non-outlet store. They do have sales frequently and you can get on their email list if you want to be notified.

    Came here when they were holding a 70% off special. Staff was helpful and friendly. My wife was happy with the variety of hand bags and the prices.

    Kate spade purse barely used. Would not offer to help repair or replace purse.

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    1 year ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Yes I visit this one too. Huge selection and good quality. Sales staff amazing. Lo and Gabby are tops

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    2 years ago

    Wouldn't do any holiday shopping here can't return gifts without notifying the person who bought it for you. Customer service sucks

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    3 years ago

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    8 years ago

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    9 years ago

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    5 years ago

    Nice store. Great presentation. Not impressed with the actual selection. Very little color and style variation in the store.

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    7 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    11 years ago

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    11 years ago

    Service is friendly and they have better stuff than the outlet in Livermore. Would come back. Good place to buy gifts.

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    8 years ago

    Phenomenal deals on Kate bags. Sales ladies are awesome. Great selection of bags. Would highly recommend this.

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    11 years ago

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    6 years ago

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    8 years ago

    I've purchased a few things from here. Friendly staff, great selection. Wish it wasn't always so crowded.

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    Page 1 of 2

    Ask the Community - kate spade new york outlet

    Review Highlights - kate spade new york outlet

    This is one of the stores at the Phoenix Premium Outlets that offers a military discount with valid I.

    Mentioned in 2 reviews

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    Kohl's

    Kohl's

    3.2
    (66 reviews)
    1.2 mi
    $$

    I placed an online order for 3 pairs of Christmas earrings that were showing in stock and requested…read morepick-up for all 3 items (I needed these for several holiday parties/outfits that evening and this weekend). When I went to pick-up, they only fulfilled 2 pairs of the earrings. I asked why the 3rd pair was missing and the associate working in the pick up area said it's probably out of stock. I told her it was still showing in stock at their store and I was not notified that it was not in stock. I walked over to the Christmas earrings where the other two styles that were included in my pick-up order and there were 5 pairs of the earrings that they excluded. I ended up going to the checkout line and pulled up my app/order and asked the associate if she could release the fulfillment pending order and this should show it was fulfilled within the store/I picked up and charge my credit card that I placed the order or cancel the fulfillment pending and I can pay now. She told me she cannot do either and that they are going to ship the earrings to me. I told her I need them now for parties that is why I chose to pick up in person, She told me I'm going to have to call kohls.com and see if they can cancel the order. I asked her why did they do this when they were in stock on the shelf and imspecificsllynrequested to pick-up and she said well sometimes if they think it's a popular item and there are 1-5 left, they will leave on the shelf for the customers coming in the store, not customers ordering for pick-up ... WTH??? I do not recommend that you ever do a pick-up order at this store as this store as the sales associates are not trained or make any effort to provide assistance or find out the correct answers ... go into the store and find it yourself. I called Kohls.com and they said that they can only cancel orders in less than 10 minutes from when order was placed because AI automatically puts it in fulfillment status and once it's in that status, they cannot do anything and if I want to send back, I will have to pay the ship back cost. So the local Kohls store did not follow the customer order request, they did what they wanted to do and now I have to use my time/gas to go back to the store to return? By the way, it's prime Christmas shopping time and they only had one associate working the register at 5pm ... line was so long and I waited in line over 20 minutes because this issue could not go through the self checkout. I also went to the Sephora area when I was there and asked for assistance with a lip gloss I could not find and the girl acted like I was asking her to do the impossible. She said, if you don't see it we probably don't have it. I asked her if she could check the drawer where the brand/products were displayed and she gave me attitude because I asked her to look. I explained to her that I did not want to have to go to another location if they had it in stock because I have a party to go to soon. She then told me to go up the street to the stand alone Sephora store. I did go to the stand alone Sephora store and was immediately greeted when I walked in the door, asked if they could help and they found exactly what I needed. I told her that Kohl's associate sent me because she did not want to help me and the associate at the Sephora store told me that that is not the first time she's heard this and wonders why the Sephora still exists in Kohls ... my thoughts exactly. It's the lack of training of Kohls associates because the associates at the Sephora store are nice, knowledgeable and helpful.

    I received the best customer service from Nahariah!!!! She went above and beyond her normal…read moreresponsibilities as well as being very friendly!!! She represents your store very well. I will definitely shop here again for Christmas this year. I really enjoyed our shopping trip.

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    Kohl's
    Kohl's
    My sister cutting fabric.

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    My sister cutting fabric.

    kate spade new york outlet - womenscloth - Updated July 2026

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