Geoff had great customer service and was very patient and explained everything so I could make the…read moremost informed choice for me.

Jeff was awesome! Helped me picked out the perfect mattress for my comfort! Best deals in LAread more

Got a new zero gravity mattress from here for our grandparent after surgery and it's helped lead to…read moreincredibly more comfortable restful sleep. Shane is the man! Thank you again!

This was hands down the best mattress shopping experience I've ever had. Zack helped us, and he was…read moreknowledgeable, patient, and genuinely honest. He walked us through the different types of foams, springs, and covers, and explained what actually matters (and what doesn't). He knew a lot about the recent changes in the mattress industry. You can try any of the online brands. If they don't have a model, they can get a twin for you to try out. There was also zero pressure or upselling, just thoughtful advice. We ended up buying their in-house brand, which feels comfortably soft but still supportive. When my husband moves, my side doesn't turn into a slope (great partner isolation!). We also spent much less than we expected and left feeling really good about supporting a local business.

Went in looking for a new mattress to try to get out of the internet rabbit hole of buying online…read more Met Vince who pointed me in the right direction and found one I hadn't already considered. I wasn't necessarily ready to buy but Vince listened to my concerns and made a fair offer. Great selection and the high ratings for this shop are well deserved.

these guys are amazing. i've never come across customer service like this. no wonder they don't…read morehave any bad reviews. they stand by their mattresses 110%, even if it means they lose money. i couldn't be happier. don't bother looking anywhere else.

Went in to test mattresses and ended up finding the perfect one. Thank you, Étienne -- I truly…read morefound my mattress made in heaven... I can't wait to sleep in the clouds tonight. Twenty years ago I bought a mattress here and decided to come back -- best decision ever. Étienne made sure I was choosing the right fit and took his time explaining every mattress I tried. Sit 'n Sleep definitely hired the best sales rep -- more salespeople should learn sales etiquette from him. Gracias -- I enjoyed every second of the experience. Highly recommend coming here. -Carlos Moreno Jr

Etienne was phenomenal. He moved heaven and earth to make sure we were treated well. He even took…read moreresponsibility for issues that weren't his fault just to be sure we were happy. This was my best experience shopping for a mattress, and probably the best customer service I've ever had from anyone in any industry. Etienne truly cares, and the world would be a better place if everyone bought their mattresses from him!

We had a great experience at this mattress shop, and a big part of that was thanks to David Song…read more He was kind, patient, and never once made us feel pressured. He gave us all the time we needed to make a decision, answered our questions clearly, and understood how stressful it can be choosing something as important as a mattress--something you use every single day. Once we made our decision, we felt completely confident in it, and we haven't looked back. That speaks to his knowledge and the way he guided us through the process. Thank you, David--we really appreciate your help.

First mattress store my husband and I visited, we walked away happy and excited for our new…read moremattress. David was amazing! He had five other customers walk in after us and juggled everyone in a swift manner. Super helpful and answered all our questions.

Mattress pros is the best mattress store in north Hollywood chris helped me find the best mattress…read morepossible and i have been able to sleep perfectly since, I highly recommend

Walked into the first mattress shop we saw thinking we were just looking around but was met with…read moresuch wonderful service that we ended up buying the same day! They gave us a wonderful price and the service was spectacular! Would highly recommend coming here, I'm so in love with my new bed! :)

I had a really good experience at this mattress store. Lucy was great, she made the whole process…read morefeel easy and not overwhelming at all. Instead of trying to just sell me something, she actually took the time to understand what I needed and helped me choose the right fit. I ended up going with a Puffy mattress, and after using it for a couple of weeks now, I can honestly say it made a difference. My body feels noticeably better when I wake up, and I'm not dealing with the same aches I used to. It didn't feel like a typical sales experience, more like they genuinely wanted to help me find something that works for me. Overall, really happy with the purchase.

I purchased a mattress from this company about five years ago and recently reached out to initiate…read morea manufacturer warranty claim. From the very beginning, Lucy was incredibly helpful and made the entire process easy and stress free. She immediately explained exactly what information was needed to start the claim, contacted the manufacturer on my behalf, and consistently followed up throughout the process. Most importantly, she kept me informed every step of the way, so I always knew what was happening with my claim. Today, my replacement mattress was delivered, and I couldn't be happier with the experience. The customer service was outstanding, and the follow through was even better. It's rare to find this level of responsiveness and care these days. Highly recommend! Excellent customer service and exceptional support from start to finish.

Honestly I gave up the idea of finding my happily after mattress, until I walked into the Last…read moreChance Mattress Store. Right from the beginning great vibes, great selection, great service & honesty, even great parking.. I found my perfect mattress Ethos firm Organic & it has been Heaven ever since. So very happy. Thank you so very much From Cornelia

Reasonable prices. Good quality mattresses and good customer service. I recommend this business!read more

We cannot talking about & recommending our bed, which we've only had for about 2 weeks!…read more Wandered in after checking out a few other places/types of mattresses, and learned quite a bit about mattresses (in addition to having done our own research) from longtime owner, James. I really appreciate family owned businesses, and try to frequent non-"box" stores whenever possible. I felt the customer service was genuine & superior to other stores, which matters when you are spending a lot of money on an item that will not only be part of your everyday life, but may essentially improve it! This is also important if you might need to return or exchange an item, which is a pain, of course, & something ppl sometimes don't think about w/an essential... James also gave us thorough, patient advice on how to care for our mattress, and Felipe, who assisted with scheduling the delivery and a last minute purchase of a frame was so kind and professional! Thank you both! And now, this review is getting crazy long, and if you've read this far, you already know that you will sleep better if you check out this place!

Felipe didn't rush me at all, gave me all the info and laying down I needed to make an informed…read moredecision. I would have bought online like i do for everything, but what if it doesn't work out when you sleep on it? Returning it would be a nightmare. They have basically everything from $600 foam to nicer mattresses. He gave me a good deal on the delivery and threw in a mattress protector and some sheets too.

Wayne did an amazing job. Mattress shopping is an absolute headache but he made it easy. Would…read morerecommend stopping by over anything online

Brandon was extremely helpful and I was able to get my new mattress delivered two days after I…read moreordered it. I highly recommend this place.