great place to shop during the day, but if you're looking for terrible service go in after 5pm and ask for DESTINY WALLACE. She will gladly follow you out to your car to harass your boyfriend/ husband demanding HUGS and bang on your car window! Along with to her side kick (forgot her name). They will belittle you, avoid checking you out, and sneak diss you based on your purchases! Only decent employee is Joey! happy shopping! read more

One of the best smoke shops in town in my opinion honestly they have great glass peaces and they have great shroom gummy's

I love coming to this spot, but the fact they locked the doors fifteen minutes early and I watched the girl behind the register ignore me at the door was messed up Great place and product but employees are inconsiderate I got off of work trying to get a cape and they want to not be open the hours they promote read more

$75 for 2 disposable vapes. For reference, I pay $30 for 2 elsewhere. Over 100% mark-up and they STILL do not offer exchanges on the subpar products that they sell. Avoid. read more

Place is great staff is always friendly cracking jokes and for disposable vape they always have the new flavors with decent pricing wide selection of products from glass to tasers great spot to get good deals and know you're not going to get any rip off products read more

Not from the area but stopped by to get a vape, lady was nice and said she'd throw in a little freebie if I left a tip so I did, but when I got home I'd been charged full price for both things (an extra 35$ or so). Did not appreciate being lied to as now I was out the cash tip and Charged extra than I was told. read more

i was quoted $15 per disposable, went in and bought two, then realized i was charged $45. I called the store and they had happened to have a "shift change" as soon as i went in/left (i went in at 8:30, the store closes at 10) and the guy on the phone said he couldnt do anything about the price difference. this is my first time in there, and i will never be back. not only that, but i usually only yap $10-$12 elsewhere. this business rips you off and has horrible service. do not go here. read more

Nice clean store, friendly working, a welcome surprise since the previous establishment was a shit hole! Great supply of mods and killer set up of glassware! Only ding is the prices were about $5 high on a 100 ml bottle of vapetasia fluid. read more

All I have to say is, best smoke shop in town. Prices are great customer service is excellent and then there's Robbie who ever the boss is I would say give Robbie a raise his energy is so vibrant it will rise your mood. I've heard people going in saying they only come here because he's there. I know sometimes I walk in sad walk out smiling and laughing. Thank you cloud City! read more

I love this store so much. This is my #1 smoke shop. I buy all my vapes and other products there. The blond hair lady and the old tattoo kid is always so helpful. It's always so clean and organized. I wish alot more smoke shops were like this. The vibe in this store rocks my socks. read more

Closed 15 min early and then 10 min early back to back day and the girl saw me both times

Despite past reviews I can confidently say that things have turned around at that shop. It is under new management and they're doing phenomenal. When my partner and I went in we were met with a cheery greeting and helped immediately. Not only did Liz (the new manager) help but she actually knew what she was talking about and was able to point us in the right direction and suggest solid reliable products. We will 100% be returning and telling our friends :) I definitely recommend this smoke shop read more

Went into this vape shop not only did they charge me 33 dollars for a 20 dollar vape they sold me a fake vape! Be careful going here obviously the owner and his employees don't know the difference of what they are buying and selling! and very over priced for fake vapes ! read more

Dude had no knowledge of anything I needed trying to Frankenstein my mod, grabbed two glass tanks and leaned on the counter and fuckin passed out on me after not moving for 10 seconds. Unbelievable. Had a bad feel when I called but thought I'd try anyway. Dude needs help read more

I am pending my full review until I speak with the owner today. I made a purchase that I feel was misrepresented when sold to me. If the transaction is rectified in a professional manner, I will leave good feedback. I believe the woman I bought from is the owner, and the one thing I will say is, she was really nice, and pleasant, someone that you could easily strike up a nice conversation with when going in to buy. This will be my go-to vape shop if I am satisfied with the outcome. read more

We were helped by Juice this evening and he really was well versed in all of our needs! Knowing the best products to recommend, we left happy and satisfied! We will definitely be back!! #favcustomers read more

Love this vape shop! It was one of the first smoke shops I went to when I first moved to Reno, and I was very satisfied with the service. I was helped by Jasmine, I believe her name was, and she was extremely nice and helpful. Definitely making this shop my number #1! read more

There is only one employee that works there that is very rude hes working there tonight i rufuse to go in there when hes working i rather go somewhere else read more

They had exactly what i was looking for and it was very easy to find. As soon as I walked in to this business it was very welcoming and inviting. It was amazing to see the amount of options they had and how well organized everything was. Along with that I found many other products I'll be going back to buy. I will say this, if you're impatient be warned that it is a local business with only so many employees. Regardless I was helped in an orderly and professional manner. read more

Awesome new spot! Great selection and really good prices. The people inside were super nice as well. Anything you need you can find here without feeling like you spent your whole paycheck read more

Love this place, usually! Owner, Jasmine, is fucking rad!!! However this new girl working there is a complete prick. Def not Kristen tho. She a queen. This bitch clearly new and don't know her fucking place in a vape shop... also is terrible at wearing her fucking mask. Stop having a stick up ur ass new girl!!!! Ur giving the shop a bad rap, asshole. read more