Great service - awesome selection of products and good deals. Not crowded and good vibes

I hate leaving bad reviews but this was not a great experience. I can see why this location has three stars. I went in today it's my first time, they don't offer new customer or local discounts which is whatever but the only person who was friendly to me was the front desk guy checking my ID. Everybody inside the store seemed very inconvenienced by me didn't really want to answer my questions and got annoyed when I asked them to repeat what they said because I didn't hear or understand what they were asking. Also as the guy was showing me my options on the iPad things were not marked whether or not they were a sativa or Indica and when I asked him he seemed annoyed. He didn't explain the deals very well that they did have and I ended up feeling very gypped when I left. Not a great experience likely won't be returning. read more

Been doing business since I've been in Reno. Got told to fuck off on 12/19 by the girl in the front because I have an interim id from Nevada and my California ID has a hole punch in it. Go else where. Prices here are trash anyways. Sorry to have tipped so much when I was one of your customers. Sorry for being a loyal customer. Homeboy that is an F1 fan. Thank your coworker for no longer having our Formula 1 discussions read more

Great service and great products!! Open late too! And this is the only dispensary I go to now read more

Went in a couple days ago to pick up a couple goodies and unfortunately didn't have the best experience from the start. The heavier set guy with the gatorade towel upfront told me to leave and wait outside the second I walked in because he doesn't like me. Leave your personal issues at home. Youre at work, dude. Also LOVE the "clean total" fee they charge everyone at the bottom of the receipt to round up to the NEXT dollar because they didnt want to deal with the coin shortage. Happy i quit this place. read more

Thrive - "Clean total adjustment" instead of $1 bag fee - Cannabis Dispensaries Near Me - Reno, Nevada

Great products, fast lines, great service, awesome environment, always come here, they also have a really good point system!

had a great experience at Thrive Cannabis Marketplace. The staff was friendly, knowledgeable, and actually took the time to help me find exactly what I needed. The store is clean, organized, and has a huge selection -- flower, carts, edibles, everything. Prices were fair and the checkout was quick and smooth. I also liked that the budtenders didn't rush me and gave solid recommendations based on what I was looking for. Overall, it feels like a place that cares about the customer experience. Definitely one of the better dispensaries in the area. I'll be coming back for sure. read more

Good service and always good quality here. Conveniently located on South Virginia. This is one of the better dispos in Reno.

Trash. The workers are self entitled brats who don't want to work. I stood in line for 15 mins just to get helped with my order than sat at register for another 15 mins to check out. Mind you, I'm the only one in the store and there was 3 staff I could see behind the counter just doing everything but there jobs. Go to the dispensary on plumb way better serve and sane prices and products. Avoid this place at all cost. Trust me read more

Always enjoy coming in here for the midnight madness deals. Staff is always so friendly and always trying to get a good deal for their customers read more

Service is great and people were super nice. Will recommend and come back. The cashiers were plenty knowledgeable

Best place in town. Best selection and deals around. Would suggest to anybody. Budtenders are always nice and in a great mood.

Amazing place to go it is so easy to shop and find anything you need and theyvhavr all the answeres

Great customer service and there products are amazing! I received a free 8th because i was a 1st time customer and i had a promo code. Carmine is the best super nice and extremely helpful! Heather read more

Kind and helpful staff. The deals and facilities are nice as well. I always end up buying more than I expected, and yet never been upset about it read more

Stopped in here during a vacation. Place is super clean. Really nice and helpful people work here. They offer sales which makes it very affordable. I would definitely come back here. read more

Thrive - Store - Cannabis Dispensaries Near Me - Reno, Nevada

Great customer service! Very knowledgeable and willing to work with what we wanted. Will be coming back

Thrive always has the best deals on Saturdays for the Select Brand which is our brand. Their selection is usually a bit higher priced so Saturdays are our days. I am always greeted by Jaycie, who I absolutely adore. She's always so energetic and happy. I'm always in such a good mood after seeing her. Joshua always happens to ring me out and what a joy he is! He's so positive and always smiling. Thrives customer service is always top notch and deals are always popping. read more

If I could leave less than a single-star review, I would! I am SO disappointed in the lack and quality of customer care. Went into this place for a cartridge tonight because my favorite dispensary was closed for the evening. I purchased the cartridge, got in my car, looked at it and realized that it was too large for my battery. I immediately went back into the dispensary and the staff told me that they could not give me a refund, an exchange, anything! They offered me a 10% discount to buy a new battery that would fit the cartridge that I bought. I could understand if it was a day, or even an hour later. We are talking about a 1 minute 45 second difference from the time I purchased it to the time that I walked back in. I didn't see it posted ANYWHERE SAYS THAT THEY DO NOT DO REFUNDS OR EXCHANGES. This information is not on the receipt or packaging either. WHAT customer service?!? I won't be back. read more

Poor Management/ No leadership/ Bad Company Culture, ** Human Resources and Corporate really need to look into this location** I went right as you opened this morning and had a great experience. Britney who works upfront is awesome, the main girl who works up front durning nights is awesome. The guy who checked me out this morning tall with the mustache/hat is awesome! Girl with the shaved side of her head is awesome! Great experience this morning. I visited again this evening around 6pm. There is huge line of people waiting to checkout. Only one register running and Paul is taking orders. I hand Paul my bag order and tell him I'm gonna have to come back because of how slow she is checking people out and told him I'd comeback. I wasn't even upset just frustrated. Customer has every right to frustrated... everyone wanting was upset.. made sense to just come back. When I came back Paul noticed me and then got the manager. Then the manager picks a fight with me basically. Telling me that he doesn't like how I through the bag at his employee. I was super confused because I never through my bag at anyone. I encourage corporate to watch the tapes. Please post the video here and prove me wrong. Still I apologize to the older gentleman and tell him that wasn't my intention.. Then I stated that there was a line with only one register durning the busiest hours of the day. I told him I thought that was bad management. He took my constructive criticism as a direct insult and proceeded to kicked me out of the store. I've been here multi times with the new girl struggling at the register which displays poor training. The entire night crew is clueless about the product! There answer to everything is I've tried it or I haven't. Lmao!! Again, POOR LEADERSHIP and TRAINING!!! Don't worry I will never be back but corporate needs to gut this places and start over!! The Vegas store is nothing like this!! read more

I wouldn't even give this place a star, costumer service has never been worse. The lack of knowledge and pure disrespect of the red headed bud tender is mind blowing. I guess these type of places will hire anyone these days and management is also a joke and allows employees to act unprofessional and then will back them up , which any good business doesn't just take their own employees word over the paying costumer, at the very least a professional manager would de escalate the situation and not make it worse. Get your bud elsewhere for better experience ! read more

Maggie was very helpful - she helped me pick out exactly what I was looking for and was kind in explaining differences in items when I asked. Pricing was great, I'll be back again! read more

So I stoped in today and was told I have no points also now you have to show sheriffs card each time where I was told once it's in the system you do not have to show it again. Also birthday discounts at this establishment you have to be there that day not the day after.recap no points no birthday discounts and have to show card each time Also pay 1.00 for your carry out bag.. really? Any way to make a buck. How sad.... sorry guys best of luck read more

Awesome spot. Super helpful employees. My go to spot for good cannabis in reno. Great weekly deals.

Amazing place with amazing deals! Highly recommend. Came in and they were all really friendly.

The staff is super friendly and very helpful. I appreciate the patience for I am very new to Nevada cannabis clubs. For the product it is very high grade and a bit more than I'm use to . Except the quality of tree and oil is amazing . I love the stock and save deals read more

It was a long drive over to this dispensary, so I was hoping it had good gummies. The place is massive so I assumed that there is a growing area somewhere. The check in process was the usual as all the other places in town. Thank goodness my girlfriend knew one of the brands they were selling, so we got a bunch of those. This is the largest dispensary in town! They have wonderful gummies that help if you have trouble sleeping. They are called "snoozeberries" They knock you out cold. read more

I really don't like going here, from the creepy door guy who talks too much to the ladies who work here. I'm a single attractive lady and the door guy is a complete weirdo held on too my ID too long talked and just made me feel uncomfortable. Then when i get inside they don't help me, she looks at me weird then waits for someone else to come in then helps them first (white girl 5'8 glasses hair was up brown). So I went to the cashier they're about to help me then that white girl was like oh I can help you! No thx I don't know if you go off commission and you didn't want to help me so no I don't want to talk to you and walk over to you when I'm already at the cashier who can help me and I can pay right there. I said no thank you and I'm happy where I am. The cashier helped me and I was more than happy for them to place my order and cash me out. It's just a bad excuse every time I go and they're my last resort every time like the only reason I went last time is because they were the only ones open at that time. read more

Really love this place good quality I am a regular. Always have good deals and what I'm looking for when I come in.

Tried Thrive for the first time. Purchased 3 disposable vapes. Guy who helped me when I bought them told me to hang on to the receipt in case they didn't work. As it turns out one of them didn't. I went in yesterday and spoke to the manager who informed me that it just needed to be charged. Funny I have purchased many DISPOSABLE vapes none of them requiring a charge (I don't even have the means to do this). Upon researching whether or not DISPOSABLE vapes need to be charged the answer is NO. That is part of the convenience of disposable. Thanks for NOT taking care of your customer Thrive. Luckily there are many other options in the Reno/Sparks area to spend my money. read more

I love this place, the bud tenders are always very helpful. They have a huge selection of product. I really like their point system. And a plus since it's a walks away from my house. read more

I've gone in here twice and the entire staff is so friendly but Stephanie did stand out and make my experience exceptional !! Will be coming here again and again !! read more

We have been coming to Thrive for the past 2 years and never had issues up until recently. We have always been loyal customers who spend $$$ on their products. It wasn't until now where we had a very very negative experience with both Sales and Management Staff. All I can say is be cautious when you're checking out and ensure all discounts are applied. We had a male representative who always wears a hat not apply our discounts 2 times! Every time we go back to fix the error management apologies and offers to give us a discount when we come back. Every time we have come back there is always confusion on their end where they state they cannot honor. The female manager even " pinky swore" for us to come back where we only received 30% from the 50% she swore on. It's just very unprofessional to offer discounts for your mistakes and not honor. It has made us not trust sales and thrive in general. Not sure if we will continue to go here but as stated we have been loyal since we moved here 2 years ago. Be Cautious read more

Knowledgeable helpful staff. Friendly and non-judge mental. Great selection of anything you need. Very helpful. Clean and nice secure business. read more

staff is always kind and helpful when I'm not sure what exactly to get they have many options ! store is always clean

I love this place! They are always really nice and accommodating! The wait is never too long and I like looking at the product in the counter. Great place to shop. read more

UNPROFESSIONAL, RACIST AND DISCRIMINATORY. Giving one star because 0 is not an option. I came into the dispensary in late June with a pocket full of money and after I purchased my weed while I was leaving the bud-tender asked me if I had stole out of her tip jar?! What a disgusting and loose accusation you don't just ask somebody that. We had a back and forth because obviously it was not true. I came in tonight and they informed me that I am 86 for having a back and forth with the bud-tender and LIED and said I'm on camera stealing I then asked him to please pull up the video because it's just not true and then he changed his story said he doesn't have it because it's on the book from word and mouth. Do not bother coming here unless you want a racist to accuse you of stealing out of her jar and the manager to lie for her, just disgusting read more

Great way to get deals on organic food in rural areas. Comparable prices to Whole Foods and other organic retailers.

Honestly I wouldn't come here again ever if my life depended on it. I'd rather go back to street lol. Fawk this place. Service, thumbs down. The prices! Too high. The weedies. Mediocre for a high price. 10 ppl working but only one register. Expect to wait 20-30 mins for a simple stop grab n go. Now, I know other dispensary have the same brands. But When you come here though. You get charged homie tax's Nv tax's. Local Reno tax's. Bs tax and u pretty much end up paying 50$ for a joint. Like I said I'll never come back here idc if it is down the street from my house. Terrible place to come to for ur goodies. Heading back to the old timer down the street. The Original the first one in town. Not this rundown overpriced sheeet! Heres a pic so you know where I'm talking bout. Dont believe me, go in? See it for yourselves. read more

Thrive - Cannabis Dispensaries Near Me - Reno, Nevada

The gentleman that helped us out was phenomenal. This is not at all a reflection of his work or help. This is an issue with the management and packaging at thrive. We had not come to this dispensary in over a year due to the false advertisement on their website. We gave them one chance today in a pinch for time and I will never come back. "Due to Covid" we cannot touch look at or smell the wax. That's understandable, but you would think after 2 years, you would adapt something to help ensure that you have happy and returning customers. If you would simply flip around the jar in the package you would have a much better guest experience. As they can at least see the wax is in no way similar to what was described or shown online. Be Better read more

See all