They need to monitor there water shop..I even let the lady know about it and she said its okay,i…read moreguess she doesn't have any idea what is alkaline means or they just don't care...The alkaline machine is below 9ph which is not a good Alkaline drinking water quality,It should be between 9 - 10 ph for ALKALINE drinking water..It is not worthy to pay $5 for 5 gals, with that LOW ph of water indicated on their Alkaline Machine..I've been buying alkaline here now they lost a loyal customer..I take my business somewhere else.

**DONT GO HERE** Horrible customer service. I went here to purchase a Flum vape and support the…read morelocal business. After asking politely to purchase a vape, the female cashier said they had it, I just needed to provide my number. I said I didn't have an account on file but I can gladly provide my ID and number to make one. The male (I'm assuming owner) abruptly without hesitation said we don't have them then.

Great shop. Nice staff. Great prices. Hours are exceptional! Open 16 hours a day! Store is super…read moreclean and not cluttered! A lot of products too

The best smoke shop ive ever been to, this has been my go to since their opening. Great selection…read moreand prices. and the owner is also very friendly and nice! a must try

This used to be a store that I frequent because it is near my apartment and the owners were an…read moreelderly husband and wife who were very friendly. Now the person who minds the store during midday is VERY RUDE and does not have the faintest idea about simple courtesy to customers. I am not going back to this place!!

Bought 5 boxes rare brand tobacco for my friend who lives in China ,but found out Next day it has…read moreillegal materials in this tobacco to bring back to China . so I want to exchange to camel cigarettes,the shop refused to exchange ,for me it is really NO service ,I donnot smoke at all .so the 5 boxes will just be put to waste.I will not go back again !

One employee does not greet you, has you waiting while he does other things and doesn't say thank…read moreyou, after you have spent money in the establishment

Ok so I always come here... well I guess they hired some new guy there. He isn't friendly at all,…read moredidn't greet, and had a sh**y attitude. And did NOT give me my change. I was owed 10 cent. Yes it sounds petty, but he had NO right to voluntarily keep my change. Even if it was a penny. Then he had nerve to look at me as if I was wrong for expecting my change. It would be different if he said "do you want your dime?" Then I can say YES or NO, but don't just keep it, then be sh**y about it.

This a very professional and respectable establishment, I was very pleased with the warm and…read morewelcoming reception from the owner as well as his knowledge regarding cigars. I can appreciate the modern decor and elegance this lounge offers, and for that reason any time I'm in town this is my go-to

I got a chance to check this spot out a few weeks ago and boy was I surprised. This establishment…read moreis a serious hidden gem. A state of the art cigar lounge that I plan on visiting quite frequently in short this place is a well maintained super clean spot I strongly recommend. 5 's

Great service with a mass selection of products , will continue to support and be a customerread more

Used to be good, maybe new owner? I liked the past guy, nice and helpful, products were good price…read moreand he had vape deals. Different guy this time, don't like him.....Prices went way up too and no more deals. And no variety, display was just one brand only.

I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

Outstanding service Store very clean and organized…read more Employees very nice and professional! Highly recommended if u are in the area!

Great Products, Great Customer Service! My new spot to get…read moreall my tobacco Needs! Thankyou to the homie Amir!

Big selection of smokes, come check them out, very helpful folks behind the counter. They sure do…read moreknow what they have, I always ask questions and they got answers. Need new torch or cutters they sure have a selection of those as well. If you're a budget smoker like my self, they have a a handful of selections. Don't be afraid to ask for help.

The prices are $10 more expensive than the tobacco store a block away and 2 of the girls that work…read morethere are always rude! They seem like it's an inconvenience that I'm there asking questions about options. Even though they have a rewards thing which is cool I won't be back based off the ugly attitude of the girl working there today.

Never reviewed a smoke shop before because it's usually a quick trip with purpose. I walked in…read moreearlier to his new smoke shop a few blocks from my building. I told him what I was looking for and he gave me better options for a gift and I ended up getting myself a cool accessory. The owner is the one who serviced me and he was very polite and knowledgeable. Thumbs up for a brand new local business in the neighborhood.

From the owner: Family owned Smoke shop, for all your smoking needs. our…read morefirst priority is our customers with providing them a 100% satisfaction.