They need to monitor there water shop..I even let the lady know about it and she said its okay,i…read moreguess she doesn't have any idea what is alkaline means or they just don't care...The alkaline machine is below 9ph which is not a good Alkaline drinking water quality,It should be between 9 - 10 ph for ALKALINE drinking water..It is not worthy to pay $5 for 5 gals, with that LOW ph of water indicated on their Alkaline Machine..I've been buying alkaline here now they lost a loyal customer..I take my business somewhere else.

**DONT GO HERE** Horrible customer service. I went here to purchase a Flum vape and support the…read morelocal business. After asking politely to purchase a vape, the female cashier said they had it, I just needed to provide my number. I said I didn't have an account on file but I can gladly provide my ID and number to make one. The male (I'm assuming owner) abruptly without hesitation said we don't have them then.

I have been to the US Smoke shop many times. I came across it by going into the Arco gas station on…read morethe same side of the street. They didn't have what I wanted there, but they told me to go to the smoke shop. I guess they own both. All of the staff members are super friendly. They helped me with everything that I needed. They even ordered more product for me. They also have a couple other stores in Torrance. So if they don't have it there, they will call the other stores for you. Which is amazing! So they have sent me to other locations. They also let me when my order has come in by text messaging me. Above and beyond! Lots of products.

Worst smoke shop customer service I've ever seen. Guy lets the clearly underage kid infront of me…read morego look at all the vape flavors he had available in the back. When me (of age) asks him to see he looks at me like I'm stupid. Stay away from that idiot pretty sure he owns it too.

It was my first time venturing into this smoke shop. The streamlined aesthetic of the interior…read moreimmediately drew me on. Upon walking in i quickly noticed the backlit shelving that featured an extensive collection of gorgeous high quality water pipes from such renowned brands as Roor among others. It was busy but Hector kept his cool making sure to greet every person that walked in. When it was my turn he thanked me for waiting, and asked what i was looking for. He had knowledge of all the products and made excellent suggestions. He definitely went above and beyond compared to service i receive at most smoke shops. Someone give that man a raise!

I have been coming to this place for years even when I moved, I still came even though it is out of…read morethe way and a lot further than just a few miles. I guess since the last time I went, they changed their hours from closing at 9:30 p.m. to 9:00 p.m. I went tonight thinking they close at 9:30 p.m. drove 35 min and got there at 9:10 p.m. There was a woman and gentlemen still in the store just shouted close at 9pm. I know it is my fault but just the way she shouted out and all I wanted was some juice which is cash sales anyway. They could have just asked but I guess everyone is just too busy not giving a damn. I won't be going back and if you are looking for Cubano juice you can get it online at half the price and less hassle than they have for their orders.

Used to be good, maybe new owner? I liked the past guy, nice and helpful, products were good price…read moreand he had vape deals. Different guy this time, don't like him.....Prices went way up too and no more deals. And no variety, display was just one brand only.

Great service with a mass selection of products , will continue to support and be a customerread more

Been a customer for 12 years, and I still feel like a VIP. Manny & Chad are the absolute sweetest…read moreand incredibly knowledgeable. Definitely want to go here if you want transparency & the best customer service! Thank you Chad for the many years of amazing service, and Manny for putting up with me & my million questions

I'd like to extend my appreciation to VaporDNA for their excellent deals. Staff is always super…read moreFriendly also! I recently purchased a high-quality beaker bong with a stunning rainbow finish for just $35--an incredible value! This is the most affordable glass piece I've ever purchased, and I'm highly impressed. Thank you, VaporDNA--I'll definitely be returning!

I live across the street from the store. I enjoy going to this store. It's close and cheap.read more

Pretty good place, open until midnight which is really good sometimes. Would recommend to othersread more

Customer service here is terrible. I've given this place a few chances even after finding a small…read moredead roach on the rim of my can during a previous visit. Today was the last straw. I asked what Zyn flavors they had, and the employee responded with an attitude: "What you see is what you get, buddy." When I mentioned a flavor, he replied, "Does that brand even have those?" and after I corrected myself, he said, "Yeah, different brand," in a sarcastic tone. There's a big difference between being straightforward and being rude. I won't be coming back and I'll be taking my business elsewhere, buddy.

TJ THANK YOU! Honestly I did not know what to expect. I don't smoke but it was my friends bday. TJ…read moreexplained all the options and gave recommendations. Well it turns out my friend also goes there . I got the perfect gift thank you TJ you are the best.

Never reviewed a smoke shop before because it's usually a quick trip with purpose. I walked in…read moreearlier to his new smoke shop a few blocks from my building. I told him what I was looking for and he gave me better options for a gift and I ended up getting myself a cool accessory. The owner is the one who serviced me and he was very polite and knowledgeable. Thumbs up for a brand new local business in the neighborhood.

From the owner: Family owned Smoke shop, for all your smoking needs. our…read morefirst priority is our customers with providing them a 100% satisfaction.