Basically called me a liar when trying to renew a prescription. I had switched to the Clovis office…read morebecause it was closer than the Fresno clinic. I got my last RX from Fresno and they don't share files!!!

Dr. Page is the best vet we've ever seen. She has treated both of our dogs for years. She's…read moreexcellent at diagnosing, treating and truly cares about her patients and their parents. She has treated our dogs for a spinal stroke, cancer and a plethora of strange things. We would not have had the years we've gotten with our dogs if it wasn't for her. The staff is also wonderful. I cannot recommend them enough. If I could leave 10 stars, I would.

Our usual vet was booked out a week so I called a couple around town to see who could see our…read morelittle ASAP due to his ear hurting. They got us in same day, fairly quickly. He had foxtails in his ears and they were able to do some tests, sedate him and get them out. I am SOO THANKFUL for them helping us and our doggo. We have a check up this upcoming weekend, and I am just so thankful that they were able to help us when we really needed it.

Took my pet in for trmt of ear infection and the charge was nearly $900! What in the world did…read morethey do?

This Vet and the staff are amazing! He absolutely does NOT push a bunch of unnecessary tests (&…read moreprocedures,) off on you. He answers EVERY QUESTION that you may have; no rush during appointments. My husband and I like him, and his staff, very much! And... his fees are VERY reasonable$! Signed, A Very Happy Family

Clarissa customer service…read more I had an appointment today at 11:30 am I called at 10 am to cancel the appointment due to a conflict of time. I had to take my dad into his doctors appointment bc of his lab work, the doctor needed to see him right away. So I called and canceled ( guess I should of just been a no show) anyways Clarissa answered the phone and I told her I needed to cancel she told me the vets office prefers that we Cancel 24 hrs in advance! WELL smarty pants I didn't get a 24 in advance phone call from my dad's doctor office dummy! Anyways, I try to explain to her bout my last min situation. She literally cuts me off and says " have a good day" . I don't know how I hear about the vets being caring and genuine and u have a person on the phone that's rude & cuts you off instead of showing empathy. Thanks for showing me who you guys are the 1st time. I will not reach back out.

I cannot say enough good things about Riverpark Pet Hospital. They have been incredibly kind,…read morecompassionate, and supportive while helping us care for our senior cat, Poopoo, through some very difficult health issues. What I appreciate most is that I have always felt like they genuinely care about her quality of life and about us as her family. They have taken the time to answer my many questions, explain what is happening, discuss realistic options, and help us figure out how to care for her at home. I have never felt rushed, dismissed, or judged for asking questions or wanting to understand every option available to us. During a stressful and emotional time, their team has helped make things feel much more manageable. I especially appreciate the honesty and compassion they have shown when discussing her condition. They have celebrated the good signs with us while still being realistic about her health, which means more than they probably realize. Poopoo is incredibly important to our family, and knowing that she is being cared for by people who treat her with kindness and dignity gives us so much peace of mind. Thank you to everyone at Riverpark Pet Hospital for taking such wonderful care of our girl and for being so patient with her very worried humans. I would absolutely recommend them to anyone looking for a veterinary team that truly cares about their patients.

The doctors are always kind and the same goes for the front desk staff. The rooms are clean and…read morethey don't pressure you into spending a ton of money on diagnostic testing or medications.

1-29-25: My cat of 15 years passed at home…read more After about 6pm I was crying and still had her body in my arms. I called and they asked if I needed someone to come out and put her down. I said no, she already passed and I still had her body in my arms and was calling about cremation services and how much it would cost. The person on the other line went silent. I kept saying hello, hello for awhile, but realized they disconnected the call. We went to Cedar Veterinary instead and took her and paid for her cremation. Not a good way to handle a call after a person's pet has crossed the rainbow bridge.

My husband helped me find this service because I couldn't bring myself to search for it myself…read more My cat was diagnosed with oral cancer and her condition deteriorated quickly. I made the difficult decision to put her down and was grateful that I could book everything online because there's no way I was going to call anyone to schedule this service. I chose Dr Karen Whala and she was amazingly kind and compassionate. She evaluated my baby girl, took her time explaining the process and my baby girl passed peacefully in the comfort of her home. Two weeks later, she hand delivered the ashes. Thank you for going above and beyond for my beautiful Roxy.

This review is for the walk-in clinic. I just left there with my three cats and my three small…read morechildren looking to get a simple dewormer. I was told that they had to have RABIES VACCINE PROOF. THIS WAS NEVER STATED ON THE WEBSITE. This was a huge waste of my time as I drove from afar with three small children and three cats in carriers. I have recently fostered and adopted from here two months ago. The clinic needs to do better. IF PROOF OF RABIES VACCINE WAS REQUIRED, THIS SHOULD'VE BEEN POSTED ON WALK-IN CLINIC INFORMATION PAGE OR ANYWHERE. Also, I was told that I might not get seen because 10 puppies were just brought in. It's like they were looking for an excuse to turn me away. There's a walk-in clinic right up the street. I'll be taking my services there from here on out. Lastly, this is no way to treat your fosters and adopters let alone anyone!

We took are small dog because she was having trouble peeing. We paid for an ultrasound and urine…read moretest and the determined she has a UTI and prescribed antibiotics and sent us in our merry way. Fast forward a week and she's crying and struggling to go to the bathroom. We thought constipation. After a whole night of pain we called VAC and they said they had no appointments for follow up, it wasn't the antibiotics and to go to urgent care. We ended up at a different vet who first thing palpated her bladder and felt a mass. Then took a simple xray which showed 3 large bladder stones, one of which was blocking her from going pee. I'm no Dr, but wouldn't the original ultrasound from VAC show this? Wasn't that the point of the ultrasound? Even the 2nd vet was baffled that they didn't detect 3 cheese ball sized bladder stones via ultrasound, which I hear provides more detailed information than an X-ray. Anyway, I find that surprisingly incompetent. And even if they couldn't provide the necessary treatment (surgery), I would assume they would have spotted something so obvious and offered a treatment plan. Maybe they didn't even do the ultrasound? But they certainly billed for it. Anyway, boo on you VAC. Don't go here, they messed up big time.

Jennie is awesome! She is always so welcoming and does an amazing job with our puppy Baxter's…read moregrooming.

So incredibly thankful for the groomers at Dogz 'n Catz. I…read morebrought two of my pooches in for nail trims and one of them has an absolute fit when his toes are touched or brought near clippers. He was an absolute maniac and the lovely employees here handled his insanity with grace. I was definitely embarrassed but his nails are perfection and I appreciate the patience and love they gave my boy. As well as the tips about getting him used to having his feet and toes touched. He doesn't warm up easy but he did with you all. Now he's passed out from being a psycho. Thank you so much!!

Took my dog here for an ear infection. Called in and she said she could set us up an appointment in…read more15 minutes, got over there and we filled out papers. Everything went smoothly with check in with a nice waiting room. She then took us to the back and weighed her. She was very sweet to make sure my dog is comfortable throughout the whole visit. Found out it was an ear infection. Gave us her medicine and a shot of cortisone at a reasonable price I was originally expecting to pay! She does seem to be shaking her head but not as bad or often as before. I do believe tomorrow she will be back to her playful self tomorrow since she wanted to play right when we got home .She is able to sleep more comfortably tonight and I will too thanks to this hospital. Quick and simple. Found a vet for my furry family.

Our German Shepherd developed a really bad case of fleas, and because of the chewing he had…read moredeveloped some skin issues. We went to Alta Animal Hospital because they could fit us in on the day we called. We ended up waiting for over an hour and a half past our "appointment" in their cramped waiting area before they even called on us, then there was a lot of waiting in the exam room. When the doctor finally came in, he was pleasant. Then he said someone would be in to "present" the treatment plan and bill. Then the tech comes back in after a while and looks at me and my wife and says, "ok, who will I be *presenting* the bill to?" You would be absolutely correct if by now you are assuming they were fully intending to rip us off. For 6mo of flea medication (Simparica Trio), they charged $300. (Later on, I researched online and it should've probably been $200-$225). They also had several other medications for which they no doubt also completely overcharged us. Total bill was $1200 (!!). Front desk staff (seemed like doctor's wife or family member) was very curt in taking our payment as we left. Now, the Simparica Trio did take care of his fleas, and pretty quickly. However, they wanted us to come back for a follow-up appointment. When we arrived for that they charged us *another exam fee* and wanted us to pay another $500 for additional medications to continue to treat his skin conditions. We paid the exam fee and left. Today we took the dog to another vet for his worsening skin issues. This vet has a much bigger and nicer waiting room, did not make us wait an inordinate amount of time, had a friendlier staff, and was overall a much better experience. For medications (that I think will work this time!) and the entire visit, the bill was $365. Including a no-cost followup visit in a few weeks. It made me think back to the experience with Alta, and realize what an incredible ripoff it was all the way around.