These guys are a big ripoff. First of all they are expert in writing fake reviews, for example, look at the fake reviews these guys have posted as positive reviewers.I mean why on earth somebody from Nevada City, CA and Hampstead, NH get carpet cleaning and air duct cleaning from somebody in Charlotte, NC????? Anyways here is my TRUE story Mark Ohana and Jaime are thieves and my experience with them is nothing but a highway robbery. First of all I was never provided with a proper paper receipt and the dryer vent was not cleaned and is now blocked again. On 7/21 CLT Quality Air Duct Cleaning came out to clean my vents specifically the dryer vent. I was told by the dryer repair man from CLT Quality Air Duct Cleaning the vent was blocked and a fire hazard. When the technician was done I was skeptical that is was not completed correctly but he said it was. I asked for a paper receipt he said take a picture. So I did two months later we call the dryer repairman back out because the dryer still wasn't working and he said the vents are still blocked. we called CLT Quality Air Duct Cleaning and they said nothing they can do they only provide a 2 day warranty. Then my roommate spoke to them and he said there is nothing they can do they only provide a week warrantly. He said it is on the receipt which we only have a picture of because the technician wouldn't give me a paper receipt and on the parts we can read we see no mention of a warranty timeline. The company refuses to come out and do the job correctly or to refund the money paid. We had a different company come out recently to clean the dryer vent. They advised us CLT Quality Air Duct Cleaning did absolutely nothing when they came out. The vents were completely blocked and have been that way for a while. They also informed us very dangerous lint had built up in the back of our dryer and could have caught fire at any time. CLT Quality Air Duct Cleaning should not be in business they are a complete scam and could have caused my house to burn down by claiming they did something they didn't. Stay away from this sham scam people Mark Ohana and Jaime. CLT Quality Air Duct Cleaning sucks and needs to be put out of business. Don't believe their fake reviews as I mentioned earlier why would people fro, Nevada City, CA and Hampstead, NH get carpet cleaning and air duct cleaning from somebody in Charlotte, NC????? and leave positives reviews. This company probably hires company to write fake reviews or do it themselves. Shame shame. read more

I and my family have been having health issues for a while now. My kids have been getting flu/cold like symptoms going back and forth to the doctor. I myself have been having serious breathing issues waking up gasping for air. I've been complaining to the office management about my AC since I moved in 11 months ago. I started seriously complaining since symptoms intensified after air compressor and contactor was replaced in April. I've reached out to a mold&HVAC inspector and their report wasn't good or healthy by EPA or IQA standards. I find out a few hours ago this company will be coming to clean my unit this week. I'm so excited and can't wait to be able to breath. I believe they have a lot more in-store for them then just my unit. Once they come and evaluate the situation they have to clean and make proper for the IQA to be proficient, I will let everyone know what a great job they have done soon enough. Because after reading their reviews I feel confident this is going to be a pleasant and thankful experiences. read more

Shane and Anthony came today to do a duct cleaning service on my Hvac system. I was concerned that the distribution duct may be coming apart and they offered a encapsulation service that would seal our system. Shane inspected our system, although it was dirty, the system was in good shape. Didn't even need the a sanitation service as I had expected. No mold or mildew. Shane explained that spending money on either the sanitation or the encapsulation service was not necessary at all. I truly appreciate the honesty. Professional work with before and after photos and a thorough explanation of work accomplished. I also had my dryer vent cleaned which was in dire need. I would recommend CLT Quality Air Duct Cleaning with high regard. Very reasonable and professional. Thank you to Shane and Anthony for your honest work and to Holly for her professional scheduling and phone updates. read more

This Company is posting fake positive reviews, I think Yelp should be smart to figure that out. Also this guy knows that yelp can flag a review if teh reviewer post only 1 review. So this guy goes and puts 3 more reviews about local businesses ( all on the same day ) and yes makes small one-two line reviews about them and then a BIG BIG BIG Postive review of the CLT ... I mean really I am sure Yelp is smart enough to figure this out. This guy is really evil and everybody is getting scammed. Please don't let him get away with fake reviews at Yelp. You will disappoint a lot of real people later. read more

I would recommend this company for carpet cleaning. The cleaning technician was very professional and showed up on time after calling to confirm appointment. He did our whole house in Waxhaw, both basic and deep cleaning in various rooms. The results were well worth the expense, which was very reasonable for the amount of work done. We had stains that he was able to remove, and the carpet looked fantastic afterward. I should have him come every year to refresh as we have a cat, and I didn't realize just how much hair didn't come up with my vac! read more

Just had my carpets cleaned by CLT Quality Air Duct Cleaning and what a wonderful experience. From start to finish to finish 100 percent professional . The carpets look brand new!!! We have company coming into town and couldn't be more pleased. Thank you guys for a doing such a great job and looking forward to seeing you next time. If you need carpet or air duct cleaning look no further the guys rock!! Jeanne J. Charlotte, NC read more

Very, very happy. All our duct work was a complete mess - mildew, dog hair, you name it we had it. The guys came in were very professional, courteous, and hard working. They completed all the work in less than 4 hours and cleaned their work areas. as if they were never there All for a very reasonable price and we are set-up with them on a yearly maintenance program. Can not recommend them enough. read more

I would recommend these guys to my closest friends. I was leery of getting my duct work cleaned but after doing a quick DIY inspection, something needed to be done. Since I was doing some additional HVAC work done, I worked with Mark and his team on a special quote to only clean a portion of the duct work. I was very pleased with their work, professionalism, and punctuality. read more

I did not get my ducts cleaned out but did get my dryer vent cleaned out. Mark was wonderful. After he left, I did my first wash and used half the time to dry my clothes. I never had this before and even had a new dryer installed and it never worked this good. In the past I had other companies with not the same results. Will be spreading the word. read more

Excellent knowledge base. Exceptional professionalism and friendliness. A superior service. This is the second time we have used Mark for service and maintenance and will continue to use him exclusively. Goes above and beyond effort and expectation. Much focus on helping educate as well. read more

mark did a wonderful job with cleaning and sanitizing the system .I will RECOMEND CLT QUALITY to everyone I know ....the air duck cleaning was awsome thanks also to jamie for the assistance . im from boston mass and i am in charlotte N.C read more

I had a great experience with CLT Quality Air Duct Cleaning. Mark did my duct cleaning He was professional and was able to work within our budget. We would definitely recommend him to any one needing this type of service. read more