Marcos at Club Car Wash was awesome! He was extremely thorough and took the time to walk us through all the different options available for our vehicle. He explained everything clearly and helped us understand the benefits of becoming a member. Because of his great customer service, we ended up signing up for the MVP Pass. (50% off right now ---- you're welcome! ) Marcos was friendly, knowledgeable, and genuinely helpful throughout the whole process. Employees like him make a big difference in the customer experience. He definitely deserves recognition and honestly a promotion because he's doing an amazing job! Thank you, Marcos! read more

Club Car Wash - Car Wash Near Me - Pflugerville, Texas

I've had a membership here for a while and go at least once a week, sometimes more depending on how dirty my car gets. For the price, it's definitely worth it. The wash does a good job, the vacuums are convenient, and I've personally never had any complaints. It's quick, easy, and keeps my car looking clean without spending a ton of time or money. read more

Solid for the price. It is a touch car wash so there is that but honestly always does a great job

I had a very concerning experience at the Pflugerville location that resulted in damage to my vehicle and a complete lack of accountability from management. I drive a brand new 2026 RAM truck with just over 700 miles on it. This is not a work truck -- it is meticulously maintained and in near-showroom condition. While entering the wash, I was being guided but was slightly misaligned. Instead of stopping me and asking me to reposition (which I later saw them do for another customer), an employee physically pushed on the side of my truck bed to force it onto the track. When I got home, I discovered two indentations in the side of my truck exactly where the employee applied pressure. The force used was enough to bend the metal on a vehicle with 700 miles on it. I immediately returned to the location as instructed by customer service. What happened next was worse than the damage itself. The manager on duty: Did not introduce himself Did not inspect the vehicle Did not apologize Did not document the incident Showed clear irritation that I was even there When I asked to file a report, I was treated as though I was inconveniencing him. I was misdirected, left waiting, and ultimately ignored completely -- even while standing just a few feet away. At no point did anyone take ownership of the situation. To make matters worse, the entrance to this wash is extremely tight, and I observed another truck having the same alignment issue while I was there. This is clearly not an isolated problem. I have used other car wash companies for over 10 years without a single incident. I chose this location because it was convenient, but after this experience, I will not return. If you care about your vehicle, I would strongly recommend going to another car wash owned by another company. read more

A review was written by a Penny R. from Pflugerville on 2/25/2024, and she gave Club Carwash a 1 star and I'll agree with Penny 100%. The Club Carwash does not care one ounce if your vehicle is damaged by their equipment. As a retired ARMY veteran, I truly value businesses that care about people/customers, but I can honestly say that the Club Carwash does not care about you - the customer. Maybe it's because they're self-insured which means they're never going to except fault for any damages that occur inside their carwash tunnel. In closing, to all my BROTHER & SISTER VETERANS out there I'd be very careful about bringing your business to Club Carwash. GOD SPEED! If I haven't convinced you please take a look at the review's track record on damaged vehicles inside the Club Carwash and they not taking ownership. It speaks VOLUME! read more

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This club car wash off 130 and Gattis school road. Has kids running store with no customer service experience and the most terrible customer service encountered. I have reported this kid and he still works there. He has the worst customer service attitude towards ex paying members. Please avoid if you value ur car or dignity from this type of unprofessional customer service . read more

Signed up just now and had a great experience right out of the gate. The manager was very welcoming and accommodating. She mentioned they are building in Round Rock, Manor, Bastrop, and Elgin, hoping for Austin, and was just super, super helpful. So much better than all my experiences at Surf Thru, WhiteWater, and Mister-many of whom aren't growing and have very few locations. I've never had anyone detail and wash the car before it entered the actual lane as much as she did. Thank you for your kindness and accommodation. When I wrapped around to the vacuums, I saw an employee diligently emptying trash cans and everyone working on something. Very different than other car wash vendors where employees stand around and nothing works. I couldn't believe there are trash cans for every vacuum. And not so full, I couldn't throw anything of my own away. Or how clean it is. And that vacuums actually suctioned things. And that they had the vacuums that pick up things between seats. Or that the floor mat cleaner actually worked and fast I might add, and without leaving my mats sopping wet.. Or that they offered free towels and windex at every lane. The Lakeway Surf Thru manager told me once that they only started offering free towels and windex at select locations (Lakeway, not E Ben White by Montopolis-I guess they aren't allowed nice things near Montopolis???) to "compete" with Club Car Wash. Thank you. I look forward to visiting all locations. Was a pleasure to sign up with you. read more

Sitting in the drying bay typing this review I'm so irritated. This is the second time I've lost a rear windshield wiper. The last time I didn't realize until I got home. Yes my fault for giving this place a second chance after replacing it. This time I immediately saw it and went to management and asked for my wiper to be retrieved. Without stopping the connstant flow of vehicles into the wash, someone looked and brought me a wiper that was not mine. They looked further but management told me there were no other wipers and maybe it went into the bay below but without stopping cars going through she could not look. She refused to stop the flow of cars when I asked her to. She also didn't care that I was going to write a Yelp review. read more

Club Car Wash - Car Wash Near Me - Pflugerville, Texas

I first started my membership with Rapid Express, the company that built and owned the car wash prior to Club Car Wash purchasing it. Rapid Express was amazing and they had soapy water and you didn't necessarily have to dry your car off after the wash and you wouldn't have water spots on the windows. I normally would just get a quick wash and go home. They even had at fragranced spray bottles at each station that you could use to clean the inside of your car. People might have started running off with the bottles because I can't remember if it was still under Rapid when they just started having one central place for all the bottles or if it was with Club. Now you have to walk near the building to get the spray bottles. Anyway, I was paying a certain price with Rapid Express, but when Club Car Wash came along they just increased my price without even notifying me. One day I was checking my bank statement and I was charged a higher price than normal so I called Club Car Wash to inquire about the incorrect charge. They told me they couldn't honor the price that Rapid Express and I had agreed upon. I told them this sounded illegal to just charge my card for a price that I never gave them permission to charge and also Rapid Express said I would be paying said price for 6 months. The lady told me over the phone that their system wouldn't allow them to honor the membership for the price that Rapid Express gave me and I could reduce to a lower membership at that price. I indicated I wouldn't pay the same price for a lesser wash and I wanted to cancel my membership. Once Club Car Wash took over, I noticed that I couldn't just drive through and get a car wash without drying off my car and windows because there were water spots all over the windows. I thought dang they changed the soap formula or something because I didn't have to do this before. The managers at this location are phenomenal and they're extremely helpful! Great employees; horrible company. Every interaction that I've had when a manager has been great. However, Club Car Wash is a no for me. read more

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Ok, I get my jeep washed all the time so I have my favorite spots. I wanted to try this place out, you never know when a new place will be your next favorite, amirite!?!? Well, 2 not 1 because of the lady that helped me with the purchase of the wash. **THEY DO NOT GIVE A RAIN CHECK ON ANY WASH** Yall! I get my jeep washed all the time so it is not really that dirty so it doesn't require scrubbing, however this wash didn't even get off the dusty pollen residue. I enjoy wipping down the vehicle so it doesn't get all spotty but these rags were 1. Dry and 2. Felt like washed felt paper. This is close to my house but I'll make the trip to my favorite one down the road!! read more

It's a good wash, the workers are always helpful. They have free vacuums and towels. For the area, the price is not the best but it's convenient. read more

Just wanted to give a shout out to Blake from this afternoon. He was super attentive to my needs, even when I said I didn't have a tip for him upfront, he 100% helped regardless and with intent to serve. He helped grabbing a that new car fragrance and even cleaned my rubber car mats. Good dude, strong handshake. This is a good spot if you enjoy detailing out your car yourself. read more

You do not get the car wash you pay for! Also the risk of damage to your car is high. Lady working yesterday was not paying attention to my tires and they had to have me back up my car out of the car wash to reset it and then had the nerve to be frustrated with me? Won't come here again read more

BECAREFUL! THEY DO NOT RESPONSIBLY FOR YOUR DAMAGES CAR DURING WASHING!!! Pay attention to every body that They don't responsibly for your damages car! I've submitted the claim with them for broken antenna during washing. The manager in local shop said that's quality for claiming then 2 days later they called back from Main Office with NO REPAIR , NO PAY for this broken!!!! I know they have a good deal in the opening time but NO RESPONSIBILITY FOR YOUR DAMAGES CAR DURING WASHING. Consider to go with this company! Note: My location is Georgetown TX (1311 W University Ave, Georgetown TX78628) read more

I often go for $12 Tuesdays. This time, not only did I go, but I brought friends! While I was going through the wash, someone kept hitting his brakes, causing the entire car wash to "e-stop", meaning that all car wash machinery shut down, and had to be restarted. This happened about three or four times! So, when my car came out, the washing machine had totally failed to dispense several squirts of fluids, it got absolutely no pink fluid at all, nor any tire shine juice. The rotating brushes missed over half of my roof completely! The whole thing was a total fiasco. So, as soon as I exited and discovered this waste of time and money, I simply asked for a rain check to come back and get it done properly the next day, when the wait would ostensibly be less than the 45 minutes we had to wait this time. Nope! I asked for a refund of the $12. Nope! The line worker, Antonio, who relayed these messages from the "manager", Damita, went above and beyond. He's the shining beacon of good customer service at this place. Alas, he has zero power to do anything. The one with the power, Damita, was a total jerk, not interested in any type of customer satisfaction, nor making good on services purchased. This utter disregard for quality service in the age where "service workers" are demanding 30%+ tips is SHAMEFUL!! read more

They've added a sign and have been very friendly in subsequent visits. Their car wash does s great job, too.

Used Club Car Wash on Hewitt in Waco once, car got damaged. Door molding was pulled off. Asked for a refund, was denied. Had to pay money to get a part to fix damage, didn't ask for that, only asked for refund and was denied. Expect your car before leaving the premises. read more

DO NOT USE THEM!!! They will damage your car and REFUSE the claim automatically!!! I was a customer for YEARS but to see how I was treated after they damaged my car I cancelled my membership IMMEDIATELY read more

This place was recently opened, then recently bought by a different company than the ones who opened it. I signed up for a membership with the original company, was not informed they'd sold, and now am charged more money per month for a less quality wash with NO notifications that the amount would change. Called customer service and the lady said it wasn't their problem and they aren't honoring any of the old memberships. Ummm excuse me, that's fraud and ILLEGAL! Cancelled the membership and called my CC company for a refund. You can't just randomly start charging people more money because you happen to have their CC's on file. read more

Visited this car wash for the first time today. Employees were very helpful, fast, and friendly. Vacuums worked better than most car washes I have been to. And they were well stocked with towels and spray. Ended up signing up for a membership thanks to the employee that informed us of the special that was going on. read more

This car wash scratch my front hood and their corporate office is horrible I summited a claim and they did not want to cover it apparently it looks to them that the rags didn't do it which they did, I have pictures of it showing it did read more

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Great the first time I tried. Terrible the second time. All about how you treat people. My car wasn't clean and I asked to run it through a second time.... you don't go to a car wash to leave with a dirty car, right? The manager told me that the wash I paid for wasn't a very good one. Any business's objective is to get your business today, do a great job today, and get you to come back. I had to pay twice to get my car clean! Lots of options around. I won't be back. read more

I'm so upset, I just called the claims to see what my next step is because my son had filled out the paperwork.the lady that nswered was so negative and mean and she told me the car had a preexisting condition, I told her how dies she know and she said she knows and she also said if I talk to a supervisor I will get the same answer which is no. As we filled the claim I asked if they had the part and they said no, at least they should save the parts. Why let people fill out paperwork if they are going to say no. What a bad experience it's so disappointing to be treated this way its so unprofessional. Just wanted to let people know they can make better choices. read more

Awful! I requested a membership cancellation, received a confirmation of cancellation then was still charged for the following month. They will not return my calls and website is now inaccessible. This business will scam you of your money. Zero stars. read more

spent $25 for one carwash came out with wheels still dirty, car still dirty it's not the money because i have a club reward with the one downtown Hutto but i was at AutoZone next door so i said why not, well the why not is because you need to fix your machines, they don't clean, and your vacuums do not pick up anything. i never ever talk to the managers but this time i did he said it was my car how stupid . read more

Club Car Wash - yeah, ok it must be my car - Car Wash Near Me - Pflugerville, Texas

My small black antenna got pulled off. $1000.00 to repair. No radio signals. Club Car Wash not responsible. They claim that it doesn,t happen very often. Why can,t they at least post a warning about the possibility of damage to your small antenna on the rear top of vehicle. They don,t seem to Care. read more

Really impressed by the level of service I received from Blake today! He noticed my front grill wasn't really cleaned well so he got down and did it himself, then when I inquired about how to clean my rubber mats, he replied, I'll do them! He looked you in the eye, was personable, and really did a great job! I signed up for a monthly package definitely enhanced by the service I received! read more

The employees and the upper management of this "car wash" are completely unprofessional and completely horrible at customer service I would not recommend this place at all I know it's a car wash and you shouldn't expect much from the very unskilled works but.... spend your money elsewhere I repeat save yourself the troubles I went there expecting a car wash as a paying customer and received everything but what I paid for I would give zero stars one is two many.... worst car wash ever you have been notified at my expense read more