We have been so happy with Daycare in south lake Union and Boarding at the SoDo location. Also have…read moretaken advantage of the dog grooming services. Yesterday, my dog's first haircut and it turned out better then I imagined! I let her decide and she delivered! Highly recommended, staff is amazing! Thank you!!

Our Cat Died 4 Hours After Grooming…read more I never imagined I would be writing a review like this. Our beloved cat Miso passed away on June 2, only a few hours after being picked up from Seattle Canine Club. I want to share the complete timeline and facts as accurately as possible so other pet owners can make informed decisions. ***Timeline * 1:30 PM - We dropped Miso off for her grooming appointment. * We were told the appointment would take approximately 2 hours and that we would receive a call about 20 minutes before she was ready so we could come pick her up. * 4:08 PM - We finally received a call saying she was already finished and ready for pickup. * Around 4:20 PM - We arrived and immediately noticed something was wrong. Miso was lying on her side inside her carrier. Normally she would be sitting upright or curled up. She appeared extremely lethargic, was breathing rapidly, and was making vocalizations that were very unusual for her. We expressed concern. Manager Kristina told us that cats often react this way because of stress and that she would likely calm down once she got home. We were also told that Miso had: * Drunk water * Eaten treats * Urinated and that these were positive signs. * We returned to our car and took Miso out of the carrier to comfort her. At that point we noticed her nose and mouth appeared purple. We immediately drove her to the nearest veterinarian. * Approximately 4:40 PM - Miso was seen by a veterinarian, received emergency treatment, and was placed in an oxygen chamber. * Around 6:00 PM - Her condition had not improved, and she was transferred to an emergency hospital. * 6:26 PM - She arrived at the ER and was immediately evaluated and treated. The ER diagnosed severe heart failure and pulmonary edema (fluid buildup in the lungs). * 8:45 PM - During a procedure intended to remove fluid and stabilize her breathing, Miso went into cardiac arrest and passed away. ***What We Learned Afterward After Miso's death, we returned to Seattle Canine Club and spoke directly with Manager Kristina and Groomer Angela. They also gave us a tour of the facility. During that conversation we learned: * Miso began panting during the drying portion of her grooming appointment. * Despite the panting, the grooming was completed. * Miso continued panting afterward. * She was given water and treats, but the panting did not resolve. * We were never contacted about these symptoms. * We were only informed after arriving for pickup. We were also told that Miso urinated on the concrete floor. As cat owners, this stood out to us because Miso had never behaved that way before. Having an accident is not the same thing as normal urination. We were left with several unanswered questions: * Why was a freshly groomed cat loose on a concrete floor? * Why was abnormal behavior not communicated to us immediately? * Why were rapid breathing and lethargy not treated as possible medical concerns? ***Facility Concerns During our visit we observed that Seattle Canine Club is also a dog daycare facility. There were dogs throughout the building and barking was clearly audible in all rooms. The grooming area is located directly adjacent to dog daycare areas, and the environment was extremely stimulating and stressful for a cat. Which, ironically, they themselves even published in one of the educational articles on their website. To be clear: We asked both our veterinarian and the ER doctors whether grooming caused Miso's heart disease. Their answer was no. Miso was ultimately diagnosed with hypertrophic cardiomyopathy (HCM), an underlying heart condition. However, we also asked whether significant stress can trigger a previously hidden heart condition to decompensate. Their answer was yes. We also asked whether rapid breathing and lethargy constitute a medical emergency. Their answer was also yes. The Most Difficult Part for us is that we may never know exactly what happened between 1:30 PM and 4:20 PM. What I do know is this: When we picked Miso up, she was clearly not acting like herself. She was weak. She was breathing rapidly. She was vocalizing abnormally. And we were told she was probably just stressed. Afterward, Seattle Canine Club initially told us they would cover Miso's veterinary expenses. That offer was withdrawn after I provided all the invoices, and we were informed that they would not be responsible for any medical expenses related to her condition or death. I am not writing this review to attack anyone. I am writing it because these events happened, and other pet owners deserve to know about them. You can decide for yourself whether this is a facility you trust with your beloved companion. As for us, we will always wonder whether things could have turned out differently if we had been notified immediately when the symptoms first appeared. That is a question we will never get answered.

My dog loves City Dog! The staff are so caring and happy with the dogs. Bentley gets so excited…read morewhen we arrive for daycare. He so enjoys all his friends here. I don't take him anywhere else Since he loves it here. I have been taking Bentley here for daycare and boarding for 3 years. Always a great experience! Muriel

On May 7, I scheduled Pepper's first grooming appointment. We were especially excited because the…read morelocation is very close to my home. We booked a grooming service and were clear with the front desk about our expectations. We selected a tier 3 shortness level haircut and explicitly requested her entire body to be trimmed -- including her head, face, and a lion-style tail (fluffy end, trimmed shaft). Unfortunately, the results were disappointing. Upon pickup, Pepper shook her body and an excessive amount of loose hair fell off, which indicated she was not brushed thoroughly after the cut. In addition, the specific areas we highlighted were not properly groomed, and the cut across her body is noticeably uneven. I have attached photos for your reference. While I understand this was her first appointment and the groomer was seeing her for the first time, I want to make it clear that Pepper is a very calm and cooperative dog who is easy to groom. There should not have been any behavioral challenges affecting the outcome. Given the quality of the grooming service provided, we do not believe the results reflect the price we paid. We requested a discount or partial refund for the visit, and have not heard from anyone. We followed up two more times and still nothing. We hope this feedback can be used to improve quality control and communication in the future. We will not be back again.

I recently was away for a long weekend and had to leave my two year old doodle, George, for the…read morefirst time with someone who wasn't family. They were great about scheduling a meetup prior so they could meet George and learn his routine. Paola was GREAT at sending multiple updates every day, including pictures! I've already booked them for later this year and will continue to use them for times I need to be away!!

We hired Seattle Sidekicks to take care of our beloved elderly dog while we spent a few nights in…read morePortland. We have never left him with strangers before, but knew that he would be happier if he got to stay in our home. Paola and Jenna visited our house several days before our trip and met the dog. He seemed comfortable with them immediately. Plus I gave them a rundown about his needs and about how to use our house. When we left for the weekend, they assured us they had everything in hand to make Spud (our dog) comfortable. They definitely did. We even received occasional pictures of Spud and updates. When we arrived home, he looked so relaxed and well-tended. The house looked great too! I almost hesitate posting this review because we want to keep Seattle Sidekicks for ourselves. It's so lovely to know we can leave for awhile and our dog and house have two animal-loving, responsible and respectful women tending to things. Couldn't be happier!

Julia is just the best. I've used her as a cat sitter several times in the past and always been…read moresuper happy with her services. She sends me lots of pictures of my Rocky and Coco when she visits which gives me a lot of peace of mind. She also understands that my Coco likes to hide under the bedsheets (see picture, lol) and she doesn't try to get her to come out. She even leaves boxes out for Rocky when he needs to be entertained and plays music for them, too. Last week I had to leave town for a family emergency and only had a few hours to reach out to Julia. Nonetheless, she was available and took great care of my cats even when I had no idea how long I would be gone. It's really special having a cat sitter in an emergency you know and trust. I can't recommend Julia enough.

Words cannot express how much we LOVE Nate and Julia/Fluffybutts!!! Our pups are so much better…read morebehaved on walks and in general. Their daily walks have changed our lives as we do not have to rush home from work, and then we get these great pictures and see them on their walks/adventures. AND they cover a lot of ground...South Lake Union from downtown...WOW! The pups are noticeably happy these days and we owe it to our dynamic duo from Fluffybutts. In addition to our daily walks, we have occasional overnight and vacation coverage by Nate and Julia. We are 100% confident when we leave for out of town and trust both of them completely. The house is always clean, the pups are always relaxed and happy. We enthusiastically recommend Fluffybutts to all who are looking for excellent and loving care for their fur kids.

Leslie is AMAZING. She always gets my girl leaving looking so good. I love how much communication…read moregoes on, especially having a bernedoodle. Cannot say enough good things about the care and communication we constantly get at DogCity and highly recommend!!!

I've been going to Dog City for 5 years now to get my dog groomed and love it. They're super easy…read moreto work with and have done a great job every single time. I have a 25 pound shitzu poodle and he seems to love it as much as he can too.

Sky is an amazing dog walker. Every time they come to pick up my dog, my dog gets sooo excited. Sky…read moreensures to update us on exactly how their walk went, and provides pictures to let us know they are on an amazing adventure. I cannot recommend sky enough!

Sky is the best dog walker we've ever worked with!! We've tried it all, doggie daycare, dog walking…read moreapps, dog park packs and Sky has been by far the most trustworthy and reliable caretaker for our pup. We have felt completely at ease having our dog walked by Sky. He's so easy to work with, punctual, easy-going, and communicative. Our schedules vary on a weekly basis and Sky was extremely flexible in working with our schedules, whether we needed walks daily or once a week. We are so lucky to have found him, being new to Seattle it was such a relief to find someone we could trust to walk our dog. If you're looking for someone professional and attentive to give your pup the care they need, look no further. Plus he sends great photos after walks!

The employees are so kind and helpful! As I was checking in my pup for a grooming appointment I was…read moreapproached by a lovely employee who offered some guidance with food options, treats and other health to food related questions!! My pup came back clean and very happy & I came back with a little more knowledge on how to care for fur babies. That's all I can ask for! Will be going back

I've lived in the neighborhood for 30 years. Great dog has successfully stayed in business for 25…read moreyears. The owners know how to hire exceptional people. I was greeted upon entering the shop. That is uncommon, 1st class service! Both Sophie and Ashley were pleasant and acknowledged my dog and I asking how could they help. My dogs have received training and grooming at competitive prices. Sara is a gem! On short notice, I was fortunate to have Cooper's nails cut. He doesn't get nervous anymore. Sara has a way with him. I'm grateful to everyone there because they genuinely love dogs and are devoted to caring for our beloved pets. Kudos.

my puppy always has a great time here! she gets excited when she sees we're walking towards…read morepupper's and comes home tired from playing her heart out. the staff is super nice and when boarding your dog they send your daily updates and pictures. could not recommend more!

Our anxious rescue dog Oscar has a terrible time being home without us, with or without a sitter -…read morehe shakes, cries, and howls! Pupper's has been a wonderful solution that once again allows us to leave our home. Oscar loves his Pupper's friends and drags me all the way down the ramp to get there - he doesn't even look at me when they take him back! The staff is friendly and communicative, the facilities are clean, and they offer lots of great add-ons like peanut butter Kongs and walks in the park. They send regular updates, sometimes even with pictures. We are so grateful to Pupper's for the ability to get out of the house without guilt - we know Oscar is having a great time!