Quality/Quantity - A fairly large space. Many different seating areas…read more A full warm breakfast. But it was too early to drink, even for champagne. Breakfast is from 6am to 9am. Ambiance - Again, a fairly large space. Full bar. Open 7 days a week from 4:30am to 11:30pm. Plenty of clean restrooms. Kids' play area. Wifi available, I did not use it. Service - Self service. A full service bar which I did not use. Easy check in. Price - Free with our lounge pass. Otherwise $80 a person. Spa style showers available for $25. Owner Comment - Congrats on all your success. This is a much more relaxing way to travel.

Came here for the first time today and as other reviews have noted if you are not reserving ahead…read moreof time during non red eye times then be prepared to wait up to 45 min to get in. Once inside it is fairly crowded and lowkey the food isn't crazy (they did not have soup tonight). There are quiet spaces and plenty of tables for you to work at if that's needed. Service is great though and i'm sure the bar is nice. Chicken broccolini was kinda tough but my first serving (before the one in the photo) was juicy. Definitely better than other lounges in the US but as Syndrome says, if everyone's super, then no one is. If anyone is paying to enter you are for sure scamming yourself lmao

Plenty of seating, limited menu options but everything they served was decent. They have qr codes…read moreat every seat and one can order small bites and drinks directly to their seat. The day I visited they had caprese salad and small turkey pesto sandwich. They are very prompt with cleanup as well. Coming to seating, there are plenty of options. For reading, taking private meetings, to relax, to lounge, large tables and chairs for groups etc. The club sfo is slightly better but for a smaller airport, this is not bad at all.

Clean, spacious, plenty of seatings…read more Good selections of drinks. Light snacks in the afternoon. Good service.

You like this: Had a…read moregreat visit to the Escape Lounge at Oakland Airport on Sunday, August 9th. The food selection was noticeably better than on my previous visits, which was great to see. It definitely feels like guest feedback is being heard and changes are being made. Also, a quick shoutout to Shannon for being friendly, attentive, and making the visit that much more enjoyable. Overall, a much-improved experience, and I'm looking forward to coming back!

The good. It's free for certain card members. And the ambiance is not bad…read more The bad. The food is just mediocre with very limited choices. This is NOT the Sapphire Reserve lounge! I came late so understand that they were running out of some items. But the place also needed tidying up. I'll come back because this is the only lounge in the Oakland airport. But as the airport expands, I'm sure hoping that Amex will improve the Escape experience.

This location now closes at 12:30 PM…read more I've been in the location before and it was comfortable and perfectly located in terminal A gates. But now they close in the middle of the day leaving only leaving A15 option for afternoon travelers.

I stopped at The Cub lounge at the SJC, near Gate A8 around 1:30pm on a Friday. I was on my way to…read moreSouthern CA and at that time of day, the lounge was not very busy. The lounge is easy to find and check in was a breeze. The space is large - you walk into a seating area and to the right is the bar and food. There are multiple areas to sit and even a quiet area set back from the rest. We found a seat and I ordered a sparkling Rose. Each table has a bar code that you an scan and order your drinks, they have a large menu to select from but you can only order one drink at a time. The drink arrived promplty and after settling in, we went to check out the food. The menu is not extensive, they had a salad bar, chips and dip, bar snacks, a soup and some fried rice. Not extensive but that is a relief sometimes because too many choices can be overwhelming. The onion dip was fabulous as were the bar snacks. The soup was nice and warm and mixing in some of the rice made for a very filling meal. They also have flavored water and fruit, packed and ready to go. The wine are mostly from CA but they had a couple of French wines, I also tried a chardonnay that hit the spot! There was one woman who sat right in the center of the seating area and proceeded to gossip and complain about work and her co-workers as loudly as if she was in her living room. It was long conversation and even though she was loud enough to be heard outside, no one came by to tell her to take it somewhere else. I took one star off for that - the employees should ensure that it is a welcoming place for all travelers not just the self centered ones. The best part of the visit was the dessert, they had a fluffy layered cake, covered with mousse, jam and topped with whipped cream - so good! This lounge also seems less crowded than the The Club in another part of SJC. You can buys a day pass or you can visit this place with Priority Pass. Overall a great experience and I would go back again.

Love flying on Southwest Airlines. Another business trip and always add in some fun time. Chose…read moreto fly out of Oakland, because Southwest Hub. The flight attendants were very friendly and helpful. The captain and pilot welcome us onboard too. What a nice start of a day. A must fly.

NICE EXCEPT FOR POWER OUTLETS: Located in terminal 1 between…read moregates 8 and 8a. We arrived mid afternoon on Monday and the lounge was perhaps half to one third full. Food was Ok. Free drinks included coffee, tea, and soda and there was a carafe of water and of lemonade and one of cranberry juice. Free alcoholic drinks consisted of red and white wine. The DOWN SIDE was that less than half of the power outlets worked and some of those that did work the plugs were so worn out that my power plug literally fell out of the outlet. Anyways 4 star experience down rated to 3 stars because of this.

Very minimal seating inside…read more There is outside seating that is quieter and more space but you have to walk in for food and drinks. The cream of broccoli soup is so good. No restroom, have to go out to use it. Love the Andes candies! It's so rare and so minty delicious!

First time at this Escape Lounge! At first I thought it was…read moresmall then I realized oh there's seats on the front of the entrance also with tables. Checking in went smoothly. They have the same food as the other Escape lounge in Oakland. The espresso machine was down . Overall it was nice and comfy.

Very relaxed atmosphere. Nice buffet with food and had a lovely drink. Kolah and Kaiyalani were…read moreboth so friendly and welcoming. Nice place to relax before international flight.

Great staff, can get busy by the bar tenders move fast. Great selection of drinks…read more Food is typical lounge, not on par with a normal Amex lounge. Can get busy at times, no bathrooms inside.

The club is a decent size and a great place to grab a small snack or drink. The lounge is usually…read morequiet and has never been too busy during the times I went. The food and drink options are a bit more limited compared to other lounges I've been to. They have a food bar and a regular food bar. You can also scan the QR code to order food and drinks that will be delivered to your table. I ordered a cucumber vodka refresher and a quesadilla. The quesadilla was a lot smaller than I expected, but was enough for me. The staff is also kind and attentive.

As far as airport clubs go, this one is just okay. The staff are definitely friendly and efficient,…read morebut the selection of food is akin to a hotel continental breakfast (in the AM.) The coffee, waffles, and omelets were ALL cold. Only the oatmeal was piping hot.It is nice and quiet -- perfect to chill before boarding a flight. Adequate seating on a weekday.

My favorite Centurion. The old 2 story one was so big and had that cool self serve wine thing. I…read morenever had to wait to get in. The new temp one at T2 is nice and cozy. Always havent needed to wait to get in. Always a lot of food selections. They seem to have baked salmon often which tastes great and a bunch of desserts. My last visit they even had salmon nigiri and sushi rolls. Staff is super nice and helpful. Lots of solo traveler seating which are very comfortable.

This lounge is easily accessible on the right after you go through security. It is very close to…read morethe lower D gates. This is a "temporary location" and supposedly a new and fancy lounge will be christened in 2027. This current iteration of the lounge is open: 5am-11pm. I was granted access without difficulty about three hours before my flight. Typical breakfast options were being served including assorted fruit, oatmeal, grits, & lots of breakfast pastries. The hot food consisted of egg white frittatas, biscuits & gravy, chicken apple sausage, mini pancakes, bacon & vegan sausage. Items were being replenished quickly and there were a number of employees clearing plates & assisting patrons. At 11am, the staff announced last call for breakfast, & they indicated that they would be setting up for lunch. The bar is fully stocked & the coffee machines are humming. I had a 2% latte that was pleasant. On the other side of the lounge is a fully stocked tea & drip coffee station. There is also a water / water bottle refill station that is not exactly intuitive. You have to hold down the little button at the base of the faucet. Anyhoo... The space itself is nothing special or spectacular, and it was quite busy the whole time I sat here. It was more pleasant than sitting at the gate though, that is for sure! The bathrooms are adequate. L'Occitane Verveine soap is stocked, but there is no lotion. (When I went back into the bathroom before I left the lounge, the lotion had been restocked.) Shower facilities are available upon request. Overall, this is an adequate lounge that does the job, but it is not a showstopper or particularly memorable - nor does it really scream "Centurion", premium, luxury, or anything similar to that. Peace.

I used to go the The Office all the time pre-pandemic. Since then, they've made major upgrades and…read moreexpansions to the place. Karaoke is so much fun! And the regulars are a vibe. I will definitely come back!

The bartenders and security are all professional and nice!…read moreThe pool tables are terrible. The bathroom floors are consistently pretty gross. There was an issue last year where a regular of the bar was taking inappropriate pictures of my friends without their consent and being aggressive when confronted about his behavior. Security told him to leave but he has not been 86'd which tells me the owner cares more about $ than the comfort and safety of the other patrons of the bar, so I refuse to support this business.