A to Z did a very thorough inspection on a house we were under contract to buy. He discovered…read moreseveral things that are quite costly to repair, and we decided not to buy the home. The price was very reasonable and he saved us from some big surprises. He's very punctual and professional. I would highly recommend.

Jason was super thorough, friendly, and patient! He answered all our questions about the house in…read moreaddition to looking through everything. His prices are very very reasonable.

Scott was great to work with, had 1 deal fall through and had to get another inspection and used…read moreagain. Easy to get a hold of, arrived early both times. Very thorough inspection and took the time to show and explain things and answered any questions. Would use again and plan on referring him to others.

We had an inspection this morning for our new condo with Scott. We received so much more than a…read morestandard inspection. Scott was very professional and made sure we understood the repairs he pointed out. Every time he had a concern, he called us over to take a look at what he was seeing and explained to us in detail what was the issue and what repair would be needed to correct it. He was also great to talk to and we felt very comfortable around him. We are first time buyers so we were very nervous about going through this process. He made sure we felt comfortable and understood what was happening throughout the process. He also said that if he had any questions, we can always reach out to him and that his job doesn't just stop at the inspection which was so nice the hear that kind of reassurance. We highly recommend Scott for any inspection needs!

Extremely thorough and informative. They saved me a ton of money by finding major issues with the…read morehouses I was looking at buying. Do not buy a house without calling these guys!

Spencer came out to inspect my new condo. I was so impressed that he started outside while we were…read morelooking up at the roof. His professionalism and calm thorough approach was very reassuring to me as the buyer. He left no stone unturned and I am confident about proceeding in this purchase. I am grateful to him for taking his time, talking to me in plain English, and expeditiously completing the inspection. His fees are reasonable and your will be glad to hired him. This is an amazing company doing great work to allow home buyers to confidently purchase beautiful homes! I am forever grateful -- thank you!

First off: AJ E's review sounds like a pissed off realtor doing a hitjob review. Why? The seller's…read moreagent to a home I'm purchasing had very similar feedback and was on her toes. For the review: That's what we want. My wife and I set out to find an inspector that would give agents the Sunday Scaries, and that was accomplished because Tim does not play around. No corner is left unexplored and no door is left unopen. Tim meticulously looked through everything he could while explaining what he was doing to us as if we were students in an elementary class, making sure things were in layman's terms and understandable. Well appreciated. He has his tools, but what got us was when he busted out his thermal imager. There's a wall in front of him? Who cares, he'll just look past it anyway. Couldn't believe it when he was doing that, and thank goodness he did. Speaking of tools, they utilize a whole DRONE. Like the ones you fly in the air. They leverage it to inspect the roof and get into some areas that may be a bit harder to access. Talk about working smart. All in all, Tim was quick to follow-up and generate his report. 500 pictures. 500. That's not an extra 0 I added at the end. Thanks to Tim, we were able to find black mold and cracked Abstesos 9 x 9s in the basement. He even dismissed the nosy agent of the seller's who was there for some reason, and told her to leave so we could assess things with privacy. The seller's agent was still in the house and concerned about the work Tim was doing. THAT'S THE KIND OF INSPECTOR YOU WANT. Stacy, the owner, was quick to get us scheduled and super responsive with fast turnaround times. Thank you and job well done to the Pinnacle team!

Pinnacle missed some major issues with my home. I probably would have walked away from the deal or…read moreseriously revised my offer had I known them. It cost me around $13K to fix all the items that they missed. When my dad visited, he found all these problems within 5-10 minutes of going around the house (he's not even any type of tradesman or inspector!) Stacey seemed pretty dismissive about it on the phone. I would not recommend their services to anyone. Update: I was fine leaving this a little vague as a professional courtesy, but since Stacey think's it's acceptable to fabricate information, I'll spill the tea. This time, I'll attach the proof for good measure! First issue Pinnacle failed to identify was a crack in the foundation. Imagine buying a new home only to have your basement flood a few days later. At first I thought it was a broken sump pump, but when an expert came out to the property, he quickly identified a vertical crack in the foundation. Total cost $1,735 for the repair. Plus a few hundred for the shop vac and fans to dry out the place to prevent further damage. Second issue Pinnacle failed to identify was dangerous wiring in the kitchen. Multiple lights and appliances were on a single circuit. When you ran them simultaneously, the lights would flicker, and sometimes the circuit would trip. There were no more spots left in the panel, so an upgrade was needed to put each appliance on it's own circuit and bring it up to code. Total cost $4,250 and countless hours of sleep lost wondering if an electrical fire would start in the house. Third issue Pinnacle failed to identify was the removal of a load bearing wall. The home when originally built had a division between the dining room and the kitchen. A few weeks after moving in, I noticed that the ceiling started to crack in the kitchen area. The cracks continued to grow and I went into the attic to figure out what was happening. Up there, my dad and I found no additional support for the joists. They were thin and spanned the entire kitchen/dining room area. I had a structural engineer come out to evaluate, and he confirmed additional support was required. Total cost $5,900, and not being able to use 1/3 of the house for 4 days. The engineer's report was about $1,290, but I guess we can leave that off. the contract language is confusing as to whether they are required to inspect and identify this type of issue. In all honesty, if I knew my inspector wouldn't check for things like this, I would have picked another inspector. I don't care is an outlet is broken, or some paint is chipping. I want to know major defects or damage to the property. Fourth issue (new!) that Pinnacle failed to identify was a leak in the water line to my house. I signed up for a city service that warns you when your home uses excess water (sing of a leak). I got a few of those notices, and then called a plumber. The plumber found a gushing leak in the line on my side of the meter. Meanwhile, Pinnacle's inspection report claimed that I didn't even have a meter! Had the inspector found the meter, which was in the parkway and not hidden, and looked at it, he would have found that leak. After that gushing leak was repaired, the meter was still running when the water was off. This mean I have a leak somewhere between the meter and the house that I'm the process of fixing. Total costs so far is $1,058.55. This doesn't include services for leak detection and repair coming in the next few weeks. Stacey falsely claims that my damages are inflated, but you can add all of that up. At the time I wrote the original review, it was about $13K. It's definitely going to get pushed higher once the leak is located and repaired. So not only did Pinnacle royally screwed up my inspection, they also felt the need to disparage me online. Consider that if you want to give them your business.

Craig did a thorough inspection and recommended things about a home were under contract that made…read moreme cancel the contract and get out of what could have been a bad deal. Definitely worth the money and great to have all that feedback! Well recommended!

After being in this house less than a month that was inspected by Greg Robieson on 7 Mar 2025. I…read morehave already found many issues he should have discovered during his inspection. Water damage in two room ceilings that with a flashlight he should have seen. Dry rot on the outside by a gutter that was obvious. Honestly I've just started looking and I can't believe all the things he missed, during his "quality home inspection". He blamed on not looking on the outside because there must have been less than an inch of snow the day before and apparently that you can't inspect the house with that much snow.

Jon W was smart, knowledgeable, thorough, and very responsive to my questions about the things he…read moreuncovered in the home we were buying. I would highly recommend him.

Jon was super conscientious in his inspection, pointing out both defects and things to monitor. His…read morereport was detailed, with plenty of photos to illustrate. He was extremely patient with our post-inspection follow-up questions, even those relating to assertions from potential contractors rather than to the inspection itself. He is highly, highly recommended.