Jerry did an amazing job on my new home purchase and again when I refinanced. He always keeps me…read moreinformed on the movements in rates. He responds to my emails within minutes, not hours or days. He is always on it and looks out for me when it comes to saving money.

Jerry was recommended to us for a refinace by people we really trust. Expectations were high and…read moreJerry exceeded them. He is very responsive and generous with options and information thoughout the process. Since the refi, I have sought Jerry's advise on other real estate finance needs- same great response even if it doesn't lead to working together. He's a top notch professional.

Short Story: They bounced (returned) a check for $370k after being told in person that it was…read morelegitimate and there was plenty of funds to cover it. Long Story: I am the trustee for a trust. I went into the San Ramon branch on 11/7, the day after the final deposit (wire) into the trust checking account. The money was already in the account and ready to be distributed. I told the staff that there would be 2 checks (debits) coming in to that account for ~$370k each. I told them who they were for and, since there would be no more income for the trust, to close the account when both checks cleared and the balance was zero. I told them that I was heading out of the country in 2 days and wouldn't be available for a week. I asked if they needed anything more and was told they put the notes into the account and all was set. I was then called the next day to approve one of the checks. I told them I already did that and there would be one more check and make sure it is processed. Then, while I was out of the country and no phone access, I received an email from my office saying that Fremont Bank needed to talk to me. I had to pay $30 for a phone connection. It was after hours and they don't have an answering machine or service. So, called again the next morning and was told they bounced (returned) the check already because I wasn't immediately available to confirm the check. These people are incompetent. While I had phone service I called the corporate headquarters and filed a complaint. I was promised someone from HQ and San Ramon would call me back. No one ever did. When I returned, I spent another $30 to wire the money to the beneficiary (they didn't want me to do that but now had no choice). I used the Danville branch this time. It took about 30 minutes to get the wire handled and was assured that they would close the account as soon as the wire went through. Today, I received a call from the San Ramon branch demanding that I make a deposit or they would close the account. I would use a stronger word than incompetent but Yelp would likely not allow my review. Don't use Fremont Bank unless you want to waste your time.

Very friendly and courteous. Extremely helpful. I owned a small business and Manger Dominique and…read moreMatt helped me with my county paperwork and submit. They offered personal and business banking services with dedication. They even went to the county to file. Going way above and beyond when comes to helping customers. All other staff Mona, Rachel, and Natalie, as well as new staff members, are Bijal and Grace also provide very professional customer service. I am extremely lucky to have them as my banker.

As first-time homebuyers using a VA loan in one of the most competitive markets around, we needed…read moremore than just a lender -- we needed a true partner. Mike Trejo and his team at Bridge Point Funding were exactly that, every step of the way. Mike's knowledge is genuinely comprehensive: financing, inspections, offer strategy -- you name it, he knows it. He has assembled an A+ team, and that made all the difference when it came to submitting competitive bids with quick closes and every detail handled flawlessly. During the toughest stretches, when we were outbid in some of the most heated markets, Mike was always there -- helping us strategize, process the disappointment, and come back stronger with clear lessons learned. Because of Mike and his team, we got our dream home. They have our strongest possible recommendation, and we would not consider going through this process again without them.

Bridgepoint Funding was phenomenal from start to finish. As first time homebuyers, buying our dream…read morehome felt like a huge milestone, and their team went above and beyond to make it happen. They were responsive, relentless, and truly had our back every step of the way. We couldn't have asked for a better team. Highly recommend!

We'd like to recognize Mr. Scott Wise and his team at Reliance Financial for their amazing work in…read morehelping to qualify our family for our very first home loan. We are a single income, self-employed family, and had been trying for several years to get qualified to buy, but were unable to find a program tailored to our unique circumstances. For those that don't know, qualifying for a home loan as an independent contractor can be extremely challenging. In addition we were pressed for time, as we were expecting our second child and needed to begin looking for a home asap. Scott was confident he could help us and he and his team worked tirelessly to get us in to our first home. We are beyond happy and would highly recommend this incredible team. Thank you Scott.

I was very lucky to have found Scott Wise and team. Scott promised me an incredibly low rate and no…read morecost refinance and he ended up delivering the same promised rate at an even lower cost (I got paid to refinance due to lender credit). I highly recommend Scott and his team to everyone. Extremely professional, fast and transparent.

My girlfriend and I were referred to Patti and Kathy through our builder as they were offering in…read morehouse incentives. From the very beginning when we submitted our application to the day we closed The Loan Ladies and their team were there for us every step of the way. Patti kept up with me and even showed us what is needed to up our credit scores to get a better interest rate and even got us financing through government programs that we don't have to pay back. Holly kept me at ease when through the middle we had some minor complications with the credit beureaus. Also Simone. Simone and I were in constant contact till the very end of closing. She would follow up with me on a daily basis, and responded to every call and email quickly. She helped with all my questions regarding the loans and even helped me set up an appointment with the notary to come to us as my girlfriend and my schedule is very hectic. Then while I was at work, Patti gave me a call and said "Jeremy, congratulations! Everything is closed and recorded!" I nearly burst into tears with joy and excitement. Thank you Loan Ladies for all your hard work and assistance in helping us get into our first home!

If you want to watch your dream home slip away then this is the company to call. Kathy gathered all…read moreour documents and gave me a preapproval letter to shop for a home.. We found a home and made an offer that was accepted. Kathy and staff had us send in documents again and was told it was all go! I was told to pay the earnest deposit (over $4300) pay for appraisals ($500) and take first time buyers course($99 and 2 days to complete online). And 3 days before closing of escrow, she says due to my employment change months ago the loan wasn't approved. My real estate agent recommended us to Caliber Home Loans and got us appoved for the same home!! BEWARE!! They will waist your time and not even apologize!! They are nice good people.. but nice doesn't get the job done.

We have no words to describe how grateful we are to have worked with Shelly and the Delta Lending…read moreGroup team. Shelly is the most caring, kind, sweet, and selfless person you could ever meet. The process of buying our first home couldn't have gone as smoothly as it did if it weren't for her! From the moment we began interaction, until the final day of closing, we felt the love and support from Shelly and her team. She recommended an awesome agent (Patricia Zuniga) and worked really hard together to ensure everything was taken care of in a timely manner. Thanks to their due diligence & determination, we were able to close two weeks ahead of schedule! Thank you from the bottom of our hearts, Shelly! You're a rockstar! EJ and I are blessed to have worked with you and your team!

Delta Lending is a fantastic company and they deserve the very highest recommendation. I was…read morecompletely blown away by the level of excellent service I received and how quickly our loan was completed. I have finally found a local company I can trust with all of my real estate financing needs. I even referred my parents to Delta Lending because of the excellent service I received from Mark DiMercurio. Background: We had a very long and unpleasant experience working directly with a loan officer at a large bank and Mark was able to get a loan approved when we were denied by the bank. Pros: Mark listens, treats you like a valued client, he will tell you if the financing is in your best interest or if you should wait until a later date. He is upfront, extremely knowledgeable and very responsive. He got us a lower rate than expected, which will save us thousands of dollars over the next several years. He anticipated every issue and walked us smoothly through the process. I was also extremely impressed with Delta Lending's online document management system and its ease of use. Also, the scheduling and turnaround time on the appraisal was impressive. Cons: I did not encounter one problem during the entire refinance process and that is saying something about the integrity of this company. If you are looking to obtain a home loan or refinance and you want to work with somebody honest and with integrity that will not waste your time or your money call Mark DiMercurio at Delta Lending. His dedication to his work is unrivaled. He knows how to get the job done right. I highly recommend Delta Lending, they will not only save you a lot of money, but also valuable time and energy. Overall it was a great experience; I will not hesitate to work with Mark and his team again in the future.

Quick friendly responses and lots of needed information gives me security now with my taxes and…read morebookkeeping.

E & P Financial Services were understanding when I was missing a piece of paper and freaked out…read more They are ALWAYS crazy helpful with taxes but now that I am starting my own small business they are taking it to the next level. I cannot put a price or value on their services, they gave me wonderful advice. You should use them if you are an individual or a business person. Their professionalism and patience are only topped by their knowledge base. BOTH Google AND chatGPT gave me wrong/bad info. So much for AI currently. Do what I should always do - talk to a REAL professional. Talk to the folks at E & P.

Was looking for a temporary coverage in between my jobs. Explored my options on CoveredCa and…read morerequested for a quote. Rashaun from PFN was the first person to contact me. She was very professional, asked in detail what I am looking for and send an email with my options. She wasn't persuasive like some other agents contacted me. She gave me enough time go over the details. Did a follow up call to explain it as per my request. Once it's finalized, She helped me with the payment and other paperwork as well. Never had any issues with the policies I have taken. Once I moved to the new Job, I contacted Rashaun again and she helped me with the cancellation of the temporary policy as well. Recommend for the quality of service and professionalism exhibited by Rashaun.

Don't use this insurance broker. Their customer service is poor. I asked for a bid on car insurance…read moresince I already had a car covered through PFN. I sent email stating I chose another company to insure my new car. Since PFN already had my bank account information, they withdrew money from my account for the new car although I put in writing I had chosen a different company! When I informed the owner of this error, he said I needed to send proof of insurance for the new car. When a company makes a mistake or ignores communication from a customer, the company should correct the error! PFN SHOULD CANCEL THE INSURANCE THAT was never authorized in the first place without me doing anything else.