Avoid Century 21 Guice & Associates for property management at all costs…read more I had a contract with them for over two years to manage my rental property in Ocean Springs. Performance was sub-standard. It seemed the property management staff didn't know how to use email, so nearly all communication was done through voicemail tag or through one of the staff's private MSN email. They didn't have in their skill set how to efficiently and effectively manage a tickler list of repairs needed, so meticulous followup was required on my part. Rent payments were late for two of the 26 months of our contract. I finally terminated the contract due to non-performance. The owner of Century 21 Guice & Associates got incredibly upset that I'd modified their standard contract to include some reasonable protections for me as the property owner (side note: read the contract carefully before you sign; their standard contract locks you into some very uncomfortable provisions). I replied "didn't you sign the contract?" to which he said yes, but he was still mad that his staff signed the contract. Note to Guice: read your contracts before you sign them. To retaliate, Guice waited seven weeks before returning the security deposit to me or my tenant (it finally took my tenant walking into their office daily for a week to get it). I was moments away from serving them in small claims court to just return the deposit. You will want to avoid this agency at all costs.

About seven weeks ago, we put in an offer on a beautiful house in Ocean Springs, and that offer was…read moreaccepted. Knowing that we were going to rent out the house for a couple years before we move there, we contacted Kathy Mitchell at A&W Property Management. Kathy has been incredible! Even before we closed escrow, she walked us through the property management process. She was very patient and thorough in explaining everything, so we signed a contract with A&W. We closed escrow just under two weeks ago. Since then, Kathy and her other staff members at A&W have worked diligently to get the property ready. She showed the property on a number of occasions, and was able to find a well qualified tenant, who will be moving in, just FIFTEEN days after we took possession of the house. Kathy's professionalism was outstanding, and she is also awesome at keeping contact with us. I highly recommend A&W!

Absolutely horrible experience. If you own a rental property steer clear of this place!! Kathy…read moreMitchell failed to properly vet our tenant. The tenant caused over $10,000 in damages, including bursting the main water line to the home. Kathy failed to manage this property. Tenants were late 2 times for rent, and she never sent the required 3 day letter per Mississippi law. Tenants also did not pay last two months of rent, kathy never filed a court case or tried to go after them. Here's how bad Kathy is at her job: tenant put down they had a job making over $35,000 a month on their application and she never verified. Monique Ward is the agent on their rental application, so she clearly missed the mark here too. Owner/ Broker Nancy Carpentier clearly is running a poorly managed business and putting incompetent people in positions they cannot manage, meanwhile, homeowners are stuck with costly damages. I do not recommend this business, well unless you're a tenant who doesn't pay rent and skips town - then this is your place!!!

Holly was absolutely amazing. I was searching for a second home several hours away from my primary…read moreresidence, and there were times I simply couldn't make the trip. I shared what I was looking for--and what I wanted to avoid--and she truly listened. She was patient, attentive, and kept me consistently updated on new listings. We toured several homes both in person and virtually, and even though I was considering multiple areas, Holly never missed a beat. She went above and beyond by keeping me informed about each location and what was happening locally. While I was out of state, Holly reached out to let me know a home that checked all my boxes had just hit the market. We quickly scheduled a virtual tour, and I knew immediately--it was the one. She negotiated strongly on my behalf, and we closed in just over two weeks. Even after closing, Holly has continued to be an incredible resource, always available with helpful recommendations for local vendors. She was exceptional from start to finish. Five stars hardly seem enough to reflect the level of service she provided. Holly was truly a joy to work with--thank you, Holly!

Holly was an incredible asset to the selling of our home!…read moreShe was on top of the process every step of the way. She is knowledgeable, efficient and professional. I highly recommend her services!

Stay away from this place. Went there today and watched them be extremely rude to people there…read morebefore us. They asked a question and were rudely told, "I'm busy". Very elitist attitude. It was an old lady with short hair. Didn't stay long enough to get her name.

I non-recommend visiting Moran Realty unless you specifically have a trusted connection with a…read morerealtor there. My wife and I (we are from out of town) visited Moran Realty due to good reviews for Holly. We did not meet with Holly, but with another realtor and the receptionist. Clearly, they were not interested in helping buyers connect with sellers. We asked for info about neighborhoods, flooding, areas that experienced recent storm damage, and where to look for single family homes priced from $300k to $500k (we are cash customers). We were told they cannot provide such info and it was up to us to drive around, find an area and a place we want, then call them. After being instructed that water flows the path of least resistance (something I learned in the second grade), I was told that the only way to find out that sort of info was to ask around. Short version: cash customers knowing what they want with up to $500k available funds were told they were on their own. We will be buying in the area, but not using Moran Realty.

Jackie is simply the best. She works with you every step of the way to make such a daunting task…read moreseem smooth and easy. She is always quick to help or explain all confusing stuff with home buying and selling. I couldn't recommend her enough. If you need someone to catch all the details and be empathetic to your needs, this is your girl.

Jackie has such an incredible energy about her! She makes you feel welcome soon as you meet her and…read moretakes the time to really get to know you. She's got such a passion for life and pours that energy into her work. She takes the time to understand your needs and commits to making sure you are well taken care of. I couldn't recommend someone more to help you find your future home!

Working with Lily was an incredibly positive experience, and her marketing approach truly stood out…read morefrom the beginning. She didn't just list my home, she thoughtfully positioned it. From the photography and video to the way the property was described and shared, every detail felt intentional and elevated. Lily took the time to explain the strategy behind each marketing decision, which gave me a lot of confidence throughout the process. She knew exactly how to highlight what made my home special and how to get it in front of the right audience. I could tell there was a lot of care and creativity behind everything she did. Beyond the marketing, communication was seamless. I always felt informed, supported, and well represented. Lily's professionalism, eye for detail, and understanding of the local market made a real difference, and I'm so grateful to have had her list my home. I would absolutely recommend her to anyone looking for an agent who truly goes above and beyond.

I did not care for our experience with Kati Viola when buying in ocean springs…read more Pros: she was prompt in responding to emails, calls and text. Cons: first major issue: there were two parcels of land for sale- she only listed one on the contract. We caught it 11pm before our 10am closing the next day. She never apologized for the major mistake she made. it was very clear that she was on the sellers side and not representing us, her buyers. She wanted us to remove trash the sellers left, during our walk through, (it was as if she was afraid to say anything to the buyers) she wouldn't ask for the grass to be cut, when I asked her about it. She could have said "ya know what- it might be too late, but I'll submit a request" nope she never worked for us - her buyers. She never pressed them on fixing SAFETY related items found during the inspection. Her response was always "it's a sellers market, this is just how it is" when we had issues with insurance because of the roof and needed her to talk with their real estate agent, I texted her one day saying "did you talk with their agent yet?" Her response "yes." Never indulge what she spoke with them about. After the transaction was done, she was almost an hour late to the closing and I emailed her to ask her to take us off the for sale notifications and she never responded. She only called me and never my husband. She was a nervous mess when we removed our offer on the first house to put an offer in that same day on a second house. I sent her a Starbucks gift card to show support and not to be nervous (because frankly I didn't need to feel like my real estate agent couldn't handle typical transactions) then she sends us a list of electric and water places to call- none of the numbers worked. Last but no least, she was very adamant that we used Leah and Pilger Title (clearly she gets a kick back) Leah was sooooo rude not only to us but also to our mortgage lender and pilger title made a few mistakes including missing that parcel. Definitely do you research on title companies. But in the end, she still got her 3% ... She was never on our side, our experience was horrible and I would never recommend. The next real estate agent I ever have, I'll be sure to ask when At what point can fire them throughout the transaction.

I rented a house on Catherine Dr. through Chance Williams and the ReMax team (family owned) and I…read morewas never made aware there was black mold inside the air ducts. We had a clogged pipe in the bathtub which completely soaked the carpet in the master bedroom. Debris was all over my personal belongings (dry cleaning clothes and items I was never reimbursed for replacing) from all the drilling of holes throughout the house as the worst smell imaginable throughout the entire house. I asked the owner for reimbursing a one night stay at a hotel due to them working at the house and I was immediately told "NO" by Chance without him even asking the owner first. After paying out of pocket and returning to the house, I found out nothing was done to the wet carpet for 5 days (they were only aired out initially but still left soaking wet, no professional carpet cleaning accomplished). Out of concern for my family, I asked the owner if he could cover the cost for conducting an air quality test by a certified technician to ensure there wasn't any mold residue in the air or on the carpet with the foul odor still present. Again, he refused to cover any of this. Results indicated there was a severe mold issue at this house. I was released from my lease early and reimbursed my deposit which I should have gotten back regardless because I left the house cleaner than when I received it. I would recommend you steer clear from this business, they only seem to be concerned about making a few quick bucks over caring for human safety. I later found out Chance's father owns that house and it was why he was speaking for him so quickly without realtor/homeowner communication .

I rented a house from them for three years. A few times I talked to Chance on the phone I believe…read morehe had been drinking but that's ok it was after hours or on the weekend. The problem I have is after moving out The list of things given to me by the receptionist to make sure was clean was really off the wall crap like the window tracks, but I cleaned them. It mentioned nothing about taking nails out of wall or filling in the holes. So I didn't do that. They charged me an outrageous amount to do that and 2 weeks after I moved out had someone go mow the lawn and charged me for that. I had a lawn service that kept the yard up while I was there. When I moved out it was winter and the grass was dead. Needless to say they worked it out so that they got to keep 1/2 of my deposit. The place was cleaner when I moved out then when I moved in! When I moved in the house had fleas in the carpet and I had to buy stuff to get rid of them took a lot of time bombing the house at my own expense. I would not rent from them again.

Steve Freeman has the tools and recourses to help you find the home of your dreams! Anyone can sell…read moreyou a home... but Steve's can-do-attitude, compassion, and expert level knowledge makes him an asset in your home buying experience.

I was looking to sell my mom's home in Biloxi MS. Not knowing who to call I first looked to Yelp…read more Steve had one 5-star review (no one else had any more reviews) so I called him. I missed him and left a VM. He never called me back. A few days later I called and finally reached him and he blamed the missed call on some 'new software that blocks spam - so my number was blocked'. A realtor who blocks calls? Hmmmm, anyway, we agreed to try again. A few days later, again not hearing from Steve, I called him to get a status update. He sounded rather incredulous that only a few days had gone by and I was asking for an update. He said he sent me and email... I checked he did not. And then he took a bit of an attitude.... So, I asked him to delete me from his list of client opportunities. This is not a realtor I'd recommend.