Frank's is what good ol' fashioned customer service should be and seems to be missing in a lot…read morenowadays. They treat you like a customer, wish they serviced other brands but as long as you have one the requisite brand's you're good to go. Recently called them to service our Maytag dryer as it blew its fan belt, a little pricey for service but you get what you pay for. Happy to support a local business and great to have a store nearby that supports our appliances. Thank you!

I bought a Speed Queen washing machine at this location. Coming from Hanford I looked at other…read morelocations before I decided on Frank's Appliance. I chose to do business with them and very grateful I did. First, they have the best deals around. Second, they service their own products and are very knowledgeable when it comes to them. I had a problem with my machine after a couple months of purchase and the owner himself came to service it. He was very well dressed and professional. After figuring out it wasn't my washer, he still troubleshot the problem and fixed whatever the issue was. He was very kind and humble, something you wouldn't expect from the owner of a company. I was so impressed by the customer service the entire process.

Great communication prompt and quoted me ahead of scheduled service…read more Thank you for your professionalism and quick response.

Emilio came out after hours and did not charge an outrageous price. He was able to fix our…read morecommercial oven. He explained in detail what was wrong with it. He gave us great customer service. He will now be our Appliance repair tech. Emily Jr Warden Episcopal Church of the Saviour Soup Kitchen

I have been using Dean's Appliance for service on all my appliances for over 25 years. Great…read moreservice and very trustworthy.

Always knowledgeable and on time. Calls back at the end of the day and gets to the job within two…read moredays. A more urgent need would bring him out faster I'm sure. Never had such luck with other appliance repair companies. And add to that, a conscientious price at the end.

Our washing machine was not spinning 80% of the time for the last week. Very annoying. I called S…read more& J Appliance and a service man came out immediately. Within a few minutes, after checking all the cycles, he said he knew the part we needed and it was in stock. He picked up the part, replaced it quickly, and it solved the problem. All this including the service call was $200. I highly recommend this buiness!

Service tech was very kind and professional but didn't really do anything except unplug my washer,…read morecheck the filter for the water hoses and run a normal empty cycle (water only no clothes) to see if the agitator worked correctly. I was still charged $40 for the visit even though he found nothing wrong with my washer. The only recommendation was to use less clothes when washing so clothes can wash properly and more efficiently. ‍

Guys were quick. Great job, pay for experience not time. kinda dumb I have to type 85 characters…read morejust to write a review

Had my Refrigerator repaired by these gentlemen. Genuinely nice guys, great results and absolutely…read morefair price. Couldn't be happier.

This is a very trustworthy company. They are on time for their appointment's…read more They are very customer oriented. They always look for ways to fix before replace.

They don't give estimated time of arrival, which I thought was highly unusual and unprofessional…read more Over the phone, I was told "we'll try to get to you by the end of the day. We'll get to you when we get to you but it might not be today since we're so stacked with service calls from the weekend." That day, we closed at 1:30 and prepared everything for the next day, staying past our normal 2:30 time to leave. Around 3, gates were closed and we left for the day. Their tech shows up at 3:30 and calls me. I thought at the very least, they would have let us know when they're 10-15 minutes away. I called the company and said no way I can make it from Fresno with the rush hour traffic. I asked the representative if I could make an appointment for the next day and she said it's not her call, but she'll let her boss know to give me call back and confirm. I said okay please make sure he or she calls me, thank you. Another unprofessional moment occurred the next day. No one calls. And somehow, I was able to get our ice machine working by messing around with some settings. About an hour after that, a tech randomly shows up. I told him I didn't think anyone from his company was showing up because I never got a called from the boss to schedule anything. He calls his supervisor and his supervisor wants to get paid for the time the techs came out and I said you guys didn't do anything. No estimated time of arrival, no phone calls or texts to keep me in the loop. Just a very unprofessional company, "we'll get to you when we get to you if and when it's possible." He pretty much said, "Fine, don't worry any the bill, we won't come out when you call next time." And I said, "Fine, bye." I would rather replace the whole ice machine than ever call this very unprofessional company again. Hoshizaki needs to do better and have another company represent you. I will be looking into a different brand after this experience.

An honest father-son establishment. I took a couple of…read moreitems to fix with them this year and have been fixed to satisfaction. Good atmosphere with welcoming pets to greet you when you walk in. Great job with your help

Today was my first experience visiting this Small Engine Repair service. My weed eater had been…read moresitting in my garage for a few years without use. Now that my son has moved back from out of state he has started to mow and edge my lawn. The weed eater was not running properly, so he asked me to take it to this shop on 4th street. When I arrived the staff came out to my car to assist me with removing the weed eater and carried it inside. Once inside, they were quick to diagnose the problem and repaired it at no cost to me (what a blessing.) The two staff members were courteous, kind and very knowledgeable. They explained everything and offered information incase I have any future problems. I HIGHLY RECOMMEND CONTRERAS SMALL ENGINE REPAIR!

They went out of business. If they were still open, I would give them 5 stars because they had…read moreexcellent customer service!

Good people. Sad they closed down. Health problems. Hard to find vacuum repair. Would appreciate…read moreany recommendations.