My family stayed in the Whale's Tail from July 20-23. The place did not seem like it had been…read morecleaned properly prior to us arriving and I was bitten by bedbugs in the twin bed I slept in. It's sad that the place is so poorly maintained since the location is so nice.

Great service from Teri, Gabe, Doug, and Pat. Beautiful location for a long isolated vacation…read more Definitely want to come back again!

The people at Sweetwater are good to work with. Liked- Asian…read moredecor, view, location, very convenient to groceries, bakery and restaurants. Didn't like -step up to living room(dangerous for older people), no air conditioning , just ceiling fan. (hot living room because of windows), no usable chest of drawers (not easy to pull drawers in and out), noisy kitchen cupboard doors ( no pulls, slam shut), only very small closet (basically had to live out of suitcases for five days.

This was an amazing spa experience! You'd never know it looking at the front of the building, but…read morethe lot extends very far to the back where there are multiple buildings for lodgings and the spa/body work services. We booked the outdoor hot tub #2 for one hour on a Sunday. It's $40/person on the weekends. This was a rainy weekend early in the season, so the spa was very quiet. It was quite serene to be outside in the hot tub, with light rain falling down! There is complete privacy at the tub, but there is also a larger communal tub option as well. The sauna is also communal. One drawback is that the restroom and locker room area did not seem to have separated male/female spaces. Luckily, we had the place to ourselves besides some older women, so it was not an issue. However, I would not have loved it had it been busier. It's a small space, so heads up on that if you're going. Overall, this was a fun and unique experience to do in Mendocino. It was very relaxing and peaceful, and the price was decent for the service. I would definitely go again. Very fun!

B. Bryan Preserve is a wonderful organization dedicated to protecting African wildlife. My partner…read moreand I did the self-guided driving tour in our own car, which was a great way to see some of the species up close. We went on a Saturday morning in February, so the experience was peaceful, quiet, and calm. While not a whole lot of animals were out during our slot (just doing their animal thing!), we were still able to see a nice variety of species. The absolute highlight was getting to feed the giraffes at the end of the tour! They are such majestic creatures, and it was a fun, interactive activity. We finished the tour fairly quickly since many animals weren't right up against the fence that day, but it's a fantastic activity to add to your itinerary if you're spending a full day exploring the coast. You can truly tell that the caretakers value and care deeply for these animals. It's a great experience that supports an excellent cause!

This preserve is doing great work! The things I learned about giraffes has been vast, such…read moreinteresting and majestic creatures they are. I recommend taking the tour! You get close up views and get to feed the giraffes at the end. If possible, stay in one of their cottages - It is so quiet and relaxing AND you help to support the preserve in doing so! A win-win. The cottage is clean and the collection of art is so cool. A favorite highlight was putting on makeup while watching the giraffes go about their day. Cant wait to come back.

Yet another visit to paradise! We visit the Inn at least two or three times a year. It's a place we…read morego to unwind, relax, eat great food, read, talk, take a boat ride along Big River, ride a bike out to the lighthouse, or just sit on the Mendocino bluff with a hot latte bought in town. All of that together adds up to a sort of paradise during these hectic times. There was a big surprise in our room when we arrived and I'm attaching a picture. I had ordered some flowers for the room but what was delivered may have been the most colorful and beautiful flower arrangement that I've ever seen. We didn't know it then, but these flowers were all picked from the Inn grounds. On our way back from our Big River ride we met someone working in the garden. When we chatted it turned out that this person, Cat, had picked and arranged the fantastic bouquet that was in our room. Those flowers kind of symbolizes why we love our visits and the atmosphere at the Inn - one of growth, joy and a deep appreciation of nature. Thank you to all the staff - at the front desk, the restaurant, the room service, the garden keepers, the boat-people, even the cats. We'll be back! Oh, I forgot, on our second night we may have had the best soup ever - a thick mushroom chowder... yummy.

This place feels magical when you arrive. Beautiful natural setting, peaceful atmosphere, and the…read moreperfect place to fully disconnect and slow down for a few days. The property has a very calming energy and makes it easy to unplug from the normal rush of life. Just wish the rooms were updated. They were functional but a little too rustic especially for the price.

Everything from decor to the safety of locking your door to having a peaceful quiet environment so…read moreyou can sleep. It's a vacation spot not a 24/7 party bar.. this my second trip & MacCallum house should NOT be allowed to rent the cottage just steps from the kitchens service entrance deliveries, garbage dumps, maids, vacuuming, gardening, lawn mowers it was horrendous

I have mixed feelings about this place. We were here for two nights. If we return to Mendocino we…read morewill probably stay somewhere else. Breakfast was included but we had to pay a 20% service fee. We ate one dinner there and two breakfasts. The service was abysmal except for Tuesday morning when we finally had a waiter who knew what he was doing. Much appreciated. There are so many great restaurants to try in Mendocino, don't waste an appetite here. Great location.

Carlon and Steve are a great team. I am in customer service myself so understand how important it…read moreis to have a real person manage our rental as opposed to a big company with nameless individuals, who have no skin in the game. We have a vacation rental and wanted someone local, who was focused on customer service to manage our property. They pay attention to detail and go above and beyond to make their guests feel like they have a private concierge. We, as property owners feel great knowing that our property and guests are well taken care of.

From the owner: Vacation rental management for homeowners as well as vacation rentals for travelers who want to…read morecome to the Mendocino coast to get away from it all. .

Gustavo Guzman and his wife Elizabeth installed LVP and baseboards in a two bedroom rental. If they…read morehad a question they communicated it instead of assuming... so appreciated. They did a beautiful job without a spec of debris left behind. Can't wait to have them do a project in my home. Thanks you two!! Alan, you are the best!! Thanks so much for your patience with everything!

Francine is one of the least helpful salespeople I've ever encountered. From the moment we entered…read morethe store, it was difficult to get her attention. Once we connected, we were upfront about our budget, but she repeatedly steered us toward higher priced options and was not transparent about individual product costs. She encouraged us to apply for store credit through Wells Fargo, and I was approved for significantly more than the cost of the flooring we were considering (probably a red flag warning that they will attempt to take you for more than you want to spend). Later that week, she came to our home for a site assessment. While friendly during the visit, she remained vague about installation costs. As she left, she promised to email a detailed quote within a day or two. After a full week with no word, I had to follow up. She responded several hours later with an estimate. The product pricing stayed within what we discussed, but the labor portion was estimated, but listed as "variable," with no fixed amount or not-to-exceed" number. Additionally, she couldn't even guarantee the final cost or confirm they could complete the job. As a contractor myself (in IT), I'm accustomed to providing customers with clear, capped pricing and a promise we will complete the work before they commit, especially on installation work. Its not as if I was hiding anything from her. She had full access to the home for her assessment. If she lacked expertise to properly evaluate the job, they should have sent a more qualified person. This lack of clarity made it impossible to move forward with confidence. After sending the quote, she never followed up and I haven't spoken to her since. Overall, Francine came across as inattentive, inexperienced and unreliable. We ended up purchasing our flooring elsewhere, and based on this experience, I would recommend doing the same.