Worst purchase I've made in my life. Regret buying it, nothing but problems, no confidence in this brand whatsoever after our experience. After 3.5 yrs of actually use, it has been non operational since May 2022. We bought a curve apex B Coast spa in November 2018. From the beginning, the second pump didn't work properly. Then within a year, we had to have pump one replaced and the circuit board replaced. It was under warranty at that point thank goodness. Thought our problems were over. Nope! Everything was good until May 2022 when the tub suddenly stopped working. It just completely shut down. Contacted the local dealer who sold it to us and they were unable to do anything. Poor customer service from them, but that's a whole other story. Had to wait from May until mid October to finally get a tech out. He told us both pumps are bad. How does this happen in such a short time? Just replaced in 2019. I emailed Coast regarding this tub and it's dismal 3.5 yr run in hopes they might try to throw some goodwill my way. Nope. Told me it's out of warranty with no attempt to offer back end support. Instead, sent me contact info for a different dealer who won't be able to do anything anyway. So is 3.5 yrs the typical lifetime for their product? With such a short life span, I figured each time I actually used the tub before it died, it cost me around $225 per dip. Never would have bought had I known what a piece of junk it was, as this experience has been anything but relaxing. They really don't seem to care about their reputation, their product or their customers. Total waste. read more

I have had a Coast Spa for a month now and feel it's the best purchase I have made in a while. I was a little nervous because of the reviews about customer service issues, but I'm fairly handy so know that if something goes wrong with the heater or pumps I can probably fix it. Of the three spa manufacturers I looked at, Coast Spas had the best foot wells and most delightful full body loungers... simply good designs. There's stairs in the spa (what a concept) to help you get in and out and plenty of room for 6 good-sized adults in the model I purchased (Apex Classic Curved). And the prices are significantly lower than the competition. After researching several companies, Coast Spas had the best manufacturing. They had the most layers of fiberglass (12) and use off-the-shelf, reliable and well-known pumps and heaters (Waterways and Balboa). Plus they had a 5 year warranty. Maybe I have confirmation bias, but I would definitely recommend Coast Spas. read more

Love our Coast Spa Apex B Curve! First off it's just gorgeous. We got the Coastal Smoke carbon fiber with Midnight Canyon shell and it's a beautiful addition to our patio. The LED side lights make it a feature even when not in use. The unique curve back allows for the 2' waterfall which creates a relaxing sound. We'll even have it running when not using just for the sound! Our 9 yr old also loves the waterfall cause he can sit under it perfectly lol. Whole family loves the spa and we spend more time outside now. Maintenance took us a bit to figure out but now that we have it's so easy. Just need to shock after every use and once a week; love that we use non chloride/bromine shock so the water is less harsh. The filter is huge and a little of a pain for me to clean every week but husband usually does it. I'm not complaining its huge, bc I'd rather a clean spa! If you want a feature filled hot tub that feels like Vegas this your spa. read more

Just purchased a Coast spa Element L Elite 50. this is my 2nd hot tub from Coast Spas. My first one I purchased in 1998 in Victoria BC. Moved the tub to Airdrie Alberta when I moved in 2004. Sold house a few years later along with the tub. Regretted it. After a couple of years of missing my tub I decided to purchase a new hot tub. Coast spa was my only choice due to the same reason I purchased the first one. Filtration, quality, selection, and the most amazing hot tubs ever built. Yes I did go through a cover and 1 pump on my first tub in the 12 years I owned it, but that is expected. 2nd is the dealer. In Hot Water Pools and Spas are one of the best in the business for customer support, sales, selection and again customer support. Picture would look better at night with all the lights, waterfall, and water ropes. But just installed it 5 days ago. Happy hot tubbing!! read more

My husband and I recently purchased a new hot tub and we love it. We previously had a larger hot tub which was more than we needed for the two of us, so downsizing was a perfect solution. The fact that could purchase a plug and play type made the decision so much easier. We were shown all of the options and models and were offered a fantastic deal that couldn't be refused. We thoroughly enjoy our hot tub and look forward to spending as much time in it as possible. Liz read more

I have owned and used a spa almost daily for the last 30 years so when I say I know what I'm looking for in a hot tub it is not an exaggeration. My new Coast element curve is truly my number one Wonder of the World. The power and precision of the jets are unmatched and the quality make this brand the clear winner in my book. The design transports you to a hot springs cavern in a secluded spot in paradise. Your search for a sound investment should stop here. read more

We just bought an Infinity Edge Swim Spa last week, we've been enjoying it everyday. Our friends love it and so do we. It was a big purchase just before Christmas, but it's well worth it! We are completely happy with the purchase and would recommend Coast Spas, it's great for both Winter & Summer months. It's beautiful and have gotten a ton of compliments on it. read more

After 20 something years, it was time for a new tub. We enjoyed everything about the purchase, delivery, and set up process. Felt well informed and glad we got ourselves our new tub. Wish we could have got one like this 20 years ago! Looking forward to many nights in the tub. Thanks Terry, Matt, and everyone else at Coast for your help! Peter and Janice read more

I really enjoyed dealing with Jay (owner) and his staff through this entire process. No hard sales pitch, just needs based questions to ensure we had the right product for us. Delivery was easy and everyone is geared to ensure we love our spa. Customer service has been great - no questions are stupid! Great experience! read more

We love our hot tub. Use it daily. Relaxing and comfortable. Wonderful service from Janelle. She knows everything! Will help you determine what you want and set you up. Hot tub Delivered no issues. Spa school is awesome too ! If you have questions they are very helpful too. Highly recommend Coast !!! read more

David has been extremely helpful throughout the whole process - from picking out our spa, delivery and set up and helping us find a carpenter to build our deck. We would easily recommend him to anyone. Five stars all around. We love our spa. A great way to relax at the end of long day. read more

After running around the whole weekend I went by coast spas and got the best deal out there. Sales men was very well informed and after two days of shopping around I would know. Worth checking out read more

Impressed with the omega patio spa we bought. It was simple to setup and haven't had any problems. The maintenance is also straightforward. Thanks for this wonderful tub guys! read more

Customer service is excellent. The best purchase I have ever made. The jets are amazing. Very therapeutic and better than a massage. The money saved is incredible!! Love it! read more

Great Spa! We just had our Classic Element B 30 installed and love it! It was the perfect size and style we wanted for our spa. We look forward to many years of good use! read more

The Infinity edge wellness spa is the greatest! Large size-wonderful jets, lights. . Easy to use control panel. What's not to love. So happy with this purchase read more

We purchased our spa earlier this year from LCL Spas in Winnipeg. They were so friendly & knowledgeable & really were patient with us & all our questions & concern. read more

Paradise liesure scapes in Saskatoon were great to deal with. Low - no pressure. Good selection and competitive prices. Great spa. Easy set up. Excellent quality. read more

Just set up our Apex curve coast spa-very satisfied! It took a bit of work to get air out of the lines but then it worked great! Love the jets & all the lights! read more