Dog can't wait to get inside in the morning and always comes home from day care and kennel…read moreexhausted! K9 Resorts is the best!

We visited K9 Resorts at their grand opening in Mount Pleasant a few years ago, and have been happy…read morecustomers ever since. We're so impressed by their facility, professionalism, and especially their kind and capable staff. Our small rescue pup has boarded there several times, and she really enjoys it. I love how she gets to play with other small dogs, indoors and out; we appreciate them having separate areas for large and small dogs. They take excellent care of her, even giving her a nice bath on the last morning. Just picked her up after a stay, and she looked happy, fit, and ready for a nice nap. Highly recommend K9 Resorts for taking care of your precious pup.

Michelle is absolutely amazing. I can not believe the changes I am seeing since hiring her. She is…read moreteaching ME how to be the leader of my dog. She is "training" me how to train my dog. What's interesting is these techniques are relatively simple once they are explained. Michelle is very knowledgeable. She is always available through phone or email. She answers questions in simple and easy to understand terms. Michelle is patient and kind. She never makes me feel bad or stupid when asking questions. After the 1st session my husband and I began to see improvements in our dog's general obedience. Michelle has given me the hope for my dog. She has given me the confidence and the know how to introduce my dog to people in a safe manner. The program is not cheap but both my husband and I believe it to be worth every penny.

Awesome support. Wonderful training offered, flexible scheduling, effective coaching…read more Thanks to both of you I'm able to enjoy my dog more and more as he matures into a disciplined fine young pup

They didn't have a permanent in house veterinarian the day I took my kitten in for her first…read moreappointment. The floating veterinarian explained that she wasn't going to be their to see my cat again during the initial appointment and I felt that I should have been made aware of the situation beforehand. It made for a bad experience and a waste of time.

Dr Fordney is the best! We are first time dog parents so really appreciated all the information +…read moreresources. Dr Fordney + the Tech were so patient with our puppy who is only 8 weeks old. We left feeling really prepared on next steps + all the puppy visits to come!

I love dog daze! My girl pork chop really loves it. She starts wagging her tail when we get close…read moreby. They do a great job, very by the book, and always have the dogs smelling great when you pick them up. It's a little thing, but to me all the little things out up to one big thing! Strongly recommend.

Nope. Was optimistic with trying out DD after reading decent reviews but I found it a little…read moreuncomfortable that they told me they don't accept your pet's normal food and only give out Blue (unless you have an Rx food)- but I bought into it because I wanted to switch my dog over anyway. While our dogs were there, we got no communication or indication of anything. When my boyfriend picked our pups up, he felt extremely rushed because of the line and didn't get to talk long to anyone about their stay. I ended up calling myself and literally had to "prod" for answers about how everything went. Only got "they did well" and no details of anything. I know no news is good news, but I could've used a little more detail instead of one word answers and me being the only one talking. The icing on the cake was when our dogs came home, the one who was w other dogs got EXTREMELY sick and the other who was in private play caught the bug 24 hours later from the first. We know anxiety poops after change of scenery/boarding/etc. this was NOT that and our vet needed to prescribe antibiotics because it continued to last into a week and wasn't getting any better. Not saying the bug is anyones fault, but it's the last straw I needed to never go back. Thanks but no thanks!

Ursula was amazing with training our German shepherd puppy. She has the patience of a saint! was…read moreable to teach him so much in just the first session. She even taught him some commands with hand gestures so I don't need to speak a word to get him to listen. She has a lot of experience training, and even trained a deaf giant breed. I look forward to working with her through the many phases of Durango's training.

I have a small yorkie with separation anxiety and Ursula was able to guide us both to understand…read morehow to approach it and now life is just easier for both of us. Ursula's passion and knowledge when it comes to animals is so incredible! I highly recommend her!

My Chocolate lab loves the Barker Lounge. It's the only place I've taken her for the day where she…read morejust comes home and passes out until the next day.

Had my initial evaluation visit. All went well. We visit…read morethe area a couple times a year and plan to use them from now on. My dog doesn't play and is pretty stressed without me - from an abuse situation. They said she did fine. Whew.

I now see that it's not just me and this has been going on since the store opened. (See all 2-star…read morereviews and bellow, some 3-star) WHY do they post instore & on their website as well as having a sign "salon walk-in services" when you walk in the door 2-6 Yappy Hour, Mon-Fri! CLEARLY, they don't understand the concept of "walk-in service" NOT requiring an appointment!!! I've have tried to 3x's this year (its April) to get my dog in during yappy hour and the first time no one was there-they were closed-shut down/lights off and everything. The manager on duty opened up the salon and did her nails himself. However, no real apology, just that he had to manage his employee hours & it was slow. It was 5pm! I even left work to get there during Yappy Hour. The second time I had an appointment for 1 of my dogs and was going to bring the other back when they were finished just to get her nails trimmed. I was told they wouldn't be able to get her in because they were booked... It states you provide WALK-IN services on the sign I just passed! Today the third attempt since they told me to try back during the week and today was Tuesday, I go in at 5:20pm and was meant by Andrienna who was quite rude and unforgiving. She made it clear that I had to make an appointment regardless of what your store sign states, and that they had already closed everything down and were leaving... EXTREMLY unprofessional and definitely not a customer service centered business. Again, no empathy, no apology, just attitude like I was disgusting her. DO BETTER PETSMART!!!!!!!!!!!!!! I will be reposting this to as many places as I can. UNACCEPTABLE!!!

The store is clean and the fish tanks are some of the best looking among the local pet stores. The…read morestaff is caring and always smiling. It's in a convenient location and not typically too busy. Their biggest downfall is not carrying prescription pet food, but this is only because they do not have a Banfield Vet onsite.