April G in the grooming salon always takes good care of our dogs. She has given them all great…read morehaircuts. Highly recommend her. In terms of the rest of the store and Banfield they are a little slow. When I go to checkout there is usually one person at the register, so maybe understaffed? I received little help on the floor. Some older gentleman was ringing me up then told me I had to go back to Banfield for some verification. When I went back there for him to ring me up he was gone. I asked him to finish checking me out and he said he couldn't that he was a cat trainer. I guess their employees do several jobs, instead of focusing on one which maybes them very distracted and unorganized.

This is my 2nd visit to the Mt Pleasant site. I tried to book appointment online for $46, but app…read moredidn't work. I called 48 hours ahead, and requested $46 service. Arrived to a salon that was crowded and at 7:00am fur all over. I decided to try again, and when I checked out the fee was $8 more. I inquired why, and was told there's a holiday fee increase. The groomer told me to ask at checkout about the price. The manager insisted price was online posted (on last page), and I explained how I called in... he didn't care and would not honor. Both store and groom area were dirty, urine and fur on floor, way too crowded, and rude. PetSmart has lost me as a customer ever again as all parts of the visit were disappointing.

Trained my Poodle and I am WELL pleased…read more I recommend them highly Give them a try

Great experience, Received lots of good advise and demonstrations on our first meeting. Already…read moreputting advice to help successfully train our 5 month old aussiedoodle Would highly recommend. Rob H.

Sallie is "the" Dog Whisperer". Patient, but firm and very experienced with all breeds, and all…read morebehavioral issues. Highly recommended.

From the owner: AKC Certified Canine Good Citizen and STAR Puppy Evaluator / Trainer with Support Dog background…read more I implement proven methods and techniques to help owners establish leadership, and teach dogs skills necessary to become the amazing companions they are created to be!

My husband and I rescued a 2 year old hound/boxer mix from a kill shelter in FL. She clearly had…read morebeen abused at some point in her life. We hired Heather to help us get more comfortable with our girl, and for the new pup to get more comfortable with being out in public. Heather taught me how to read body language of a dog, and helped with the proper way to introduce her to people. Heather has an amazing connection with both dog and owner. I highly recommend her for any type of training you might need. Well worth the time and money!!

So heather is the Da best!!!!! We adopted a 10 year old lab from Pethelpers and she's done wonders…read more From the walking tips to the porch tips, heather knows what she's doing. My only complaint is that she can't live with us. We are learning so much it's almost over whelming. I can't wait until next weeks lesson.

Michelle is absolutely amazing. I can not believe the changes I am seeing since hiring her. She is…read moreteaching ME how to be the leader of my dog. She is "training" me how to train my dog. What's interesting is these techniques are relatively simple once they are explained. Michelle is very knowledgeable. She is always available through phone or email. She answers questions in simple and easy to understand terms. Michelle is patient and kind. She never makes me feel bad or stupid when asking questions. After the 1st session my husband and I began to see improvements in our dog's general obedience. Michelle has given me the hope for my dog. She has given me the confidence and the know how to introduce my dog to people in a safe manner. The program is not cheap but both my husband and I believe it to be worth every penny.

Awesome support. Wonderful training offered, flexible scheduling, effective coaching…read more Thanks to both of you I'm able to enjoy my dog more and more as he matures into a disciplined fine young pup

The dog trainer is so kind and definitely reasonably priced. she definitely knows her stuff, and…read morefollows traditional methodology for dog training. I couldn't get my dog to walk until she came along and helped me understand how to properly exercise my dog. she helped get rid of my puppy blues!

From the owner: We specialize in Dog Psychology and behavioral training/rehabilitation. We help owners to…read moreunderstand what the dog is communicating and we help the dog understand the Rules, Boundaries and Limitations of his environment and his owner’s so that harmony can be consistent within the household.

We started at Z&E for puppy training (less than 7 mo puppy group). Our little guy Mac is only 8…read moreweeks old + our vet @ VCA recommended we start socialization training as our guy is a bit shy. Z&E is great for us since it's small group (class capped at 6), and the trainer is super qualified. We are so excited to see how he progresses over the next 5 weeks!

We just graduated from Z&E's "Adult Manners" class, so it seems a fitting time to review our…read moreexperience! We adopted a beautiful adult dog at the end of January. It became very clear that this sweet girl had no training (even her foster mom had JUST potty trained her). Knowing that we had a headstrong, older dog, I didn't think the regular PetSmart/Petco standard training would work. Someone from the rescue recommended Nildan at Z&E and holy cow, she gets dogs! She focuses more on positivity training and getting the dog to do things on their own by playing to their instincts. Even after the first class, our girl was picking things up quickly! For $120, we got 5 weeks of classes (plus a week for orientation- 6 weeks total). For this price, Nildan is the best kept secret in dog training. She offers several different levels of training as well as individual at home training. I highly recommend her-- my dog adored her!!

Excellent trainers. We have a 18 month old female German Shepard. We put her through the 8-week…read moretraining course about a year ago. Everyone tells us that she is very well trained and follows our commands. The training must be reinforced at home and we still work with her often to reinforce and strength the terrific foundation that Off Leash K9 provided. But we are very happy with the results and definitely will invest in this training with our next K9 family member.

Recently, I was watching a training session with Russ, the licensed owner of this facility train a…read moredog with a bite history. It was a small mixed breed dog. The dog bit (without breaking skin) the trainer and the trainer immediately picked the dog up by the leash and held it in the air for what seemed like a long time, but may have been close to ten seconds conservatively.  After the dog was put back on the ground and told to sit, it ran from the trainer to the owners. The trainer ran over to the dog grabbed it by the leash and it bit him again. He picked the dog up a second time and was suspended in the air for several seconds. The dog ran away a second time. After retrieving the dog, it was picked up by the leash a third time by the trainer and set on a large box. I believe it bit him again somewhere in the mix because he exclaimed that that was "the third fucking time it bit [him]." At this point I protested, by saying the trainers name -at the time I was so shocked I didn't have words yet. The trainer yelled and pointed at me from across the room to "Never fucking tell [him] what to do". I clarified that, in fact, I had not told him what to do and was hoping he would not continue to escalate the situation further. He went on "not to ever question" his methods. But I very much question this method. The situation was conceived out of trainer error and unchecked emotion, from the extending the dog in the air multiple times to chasing it and grabbing it from behind the owners to even screaming and cursing at me from across the room infront of clients (who, as far as I could tell, were too shocked to speak). As a current client of OLK9, I found this incredibly disturbing. I sent an email to the owners describing my concern for the animals in the trainers care to which I have not received a response in almost a month. Is this what OLK9 stands For? I'm concerned to bring my dog black to this location, but am due for another 2 lessons. The trainer I was working with quit following the incident and there are currently no other trainers at this location. We spent a lot of money on the Rock Star program. Further, I'm concerned for the safety of the animals in this trainers care, if he is willing to display such irrational and ruthless disregard for dogs infront of their owners, how does he treat them when they are not around to prevent the abuse?