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    Coastal Dental Care

    4.0 (11 reviews)
    Open 11:30 am - 8:00 pm

    Services - Coastal Dental Care

    Cavity treatment

    Crown cleaning

    Dental exams

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    Dental Concepts & Orthodontics - "Smiles for a Lifetime"

    Dental Concepts & Orthodontics

    3.2(52 reviews)
    1.0 mi

    I have been going to Dental Concepts and Orthodontics for about 20 years. They are located in…read moreSalinas and I live in Santa Cruz. The excellent comprehensive care I receive from Dr. Zernicke and his team keeps me returning year after year despite the distance. I especially like that all the dental specialties are in one practice. This greatly simplifies scheduling, billing, and care coordination. If you live anywhere near Salinas California go to Dental Concepts for all of your dental care.

    I lost a tooth after trusting a dentist at Dental Concepts, whom I originally thought was the…read morenicest one there. I initially went in for a second opinion because my former dentist told me a root canal needed to be redone. However, this dentist told me it wasn't necessary, so I stayed with him. Shortly after, he even cleared me to get braces. Four years ago, another dentist at the same office saw me and confirmed that the same root canal did need to be done. Because he was my primary dentist, I had to wait to see him for the final word. When I finally did, he said I was fine. I saw him again this past January, and he told me everything looked good. However, the hygienist I saw in March pointed out that the tooth needed to be fixed, noting it had already been flagged by the other doctor four years prior.They finally scheduled an appointment for him to do the root canal, but when I arrived, he told me I now need an implant. For years he told me I was fine, and then suddenly I need an implant. He completely failed to keep me informed about what was actually happening with my teeth. I am incredibly disappointed in him, and I feel deeply saddened by how this was handled. I trusted him completely, and it hurts to know that my tooth could have been saved if he had just listened to his colleagues and properly monitored my care. The office manager told me that writing a bad review wouldn't make me feel any better. However, I am writing this so that others don't have to go through the same painful experience.

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    Dental Concepts & Orthodontics
    Dental Concepts & Orthodontics
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    Western Dental & Orthodontics

    Western Dental & Orthodontics

    2.0(123 reviews)
    0.1 mi

    I came in for my 6 month cleaning. No complaints. I was seen fast. The staff were friendly and…read moreprofessional and I got what I expected. Will come back again. It's a great working office but from the outside it looks abandoned. I know if the look improved it would also boost business and respect in the community.

    Incompetent office manager. Do not go here they commit billing fraud, they take advantage of people…read moreand will lie about everything I am still dealing with this office for a balance that shouldn't even be on file anymore for my parent. I even got the insurance involved due to filing a grievance and the case is "closed and resolved" yet when the insurance tried to call and justify the amount they were told the office was unable to provide the insurance information because they aren't the patient. Okay, but they're the insurance company? They're doing their job calling on behalf of the patient to correct the billing but western dental flat out refused to provide any information. Unfortunately parents don't have many other options for in network providers due to insurance otherwise we would have never gone here. I actually ended up finding an independent dentist who gave me a better estimate for the same services western dental was trying to rip us off over. Can you contact me?? I've already filed a grievance against that office so it's pointless to call. Your office manager basically told me to leave because the case is closed and didn't want to handle it anymore, she said there's nothing to do since it's my insurances decision however the grievance I filed was for $1500ish and the insurance DENIED $500ish and your office is charging $1600 and REFUSED to provide our insurance any additional information to justify that amount. That $1500ish was for a retainer impression which was cancelled the same day back in February! Your office said it was up to the discretion of the dentist to authorize the cancelled contract. The last conversation I had IN PERSON at your office last month in July I was told it was his COPAY for the deep cleaning even though we have EOBs stating otherwise which state both insurances covered the cleaning. Your office manager keeps saying the copay is for different things, first it was a retainer impression for my parents upper bridge, this last time in person she said it was his deep cleaning copay, those are two completely different things! And that's what I'm calling fraud because you can't say it's for one thing and then another especially when I'm recording all the documentation from every conversation I've been having with you guys. Our insurance called for an itemized statement which your billing department specifically told me to ask your office for and they refused to provide that to the insurance company like how is that legal? Your corporate office is just as useless, I've spoke to grievance, billing and customer service and no one wants to help or "has access" to anything. You guys are really making it difficult to get the account adjusted for SERVICES NOT RECEIVED! Your office didn't even provide a copy of the treatment plan and are refusing to cooperate with our insurance.

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    Western Dental & Orthodontics
    Western Dental & Orthodontics
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    Coastal Dental Care - generaldentistry - Updated August 2026

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