I have suffered for years with plantar fasciitis and other orthopedic problems. I have done…read morenumerous exercises on my own with no improvement. I changed my footwear and my problem only got worse. I started having to use a cane to walk and I had fallen twice at home . I felt discouraged and I never imagined I would improve. My son found Dion Physical Therapy online and we were both impressed by their outstanding reviews and their description of the wide array of patients that they are able to help. I was able to make an appointment without seeing my doctor. My insurance does not require a referral. When I called to make an appointment , I was greeted by a kind and caring person who was able to bring me in within just couple of days. Mike , my physical therapist , did an outstanding evaluation on my very first visit. He listened to my complicated medical history and did a thorough examination of my extremities. I did some exercises while I was there and I was given a handout of exercises to do at home. When I came back for my second visit I had already made tremendous progress. I plan to continue until I can walk normally. I recommend Dion Physical Therapy to everyone, especially if you have been suffering for years. I really believe that your quality of life can be improved tremendously.

Jen and her staff were all knowledgeable, friendly, courteous and professional in their field. I…read moreinjured my shoulder and though I was never going to be able to lift my arm or extend it as well as being pain free but Jen and her team worked on my shoulder until I feel well, comfortable and at my baseline. It was my first time ever having to do physical therapy and I highly recommend Jen and her team.

Dr Smith ..did a awesome job on all my surgeries from the past . I would not trust any other Dr to…read moredo surgery on me . Thank you Dr Smith.

From the owner: Dr. Richard Smith is a Board-certified orthopedic surgeon, specializing in diseases of the bones…read moreand joints, with a particular interest in athletics and sport-related injuries. Dr. Smith is a graduate of Providence College and earned his Doctorate in Medicine from Georgetown University School of Medicine in Washington, DC. He completed Residency in Orthopedic Surgery at the University of Massachusetts in Worcester. Dr. Smith served as an orthopedic surgeon in the US Navy 6th Fleet during Operation Desert Storm and as Team Physician to the US Coast Guard Academy in Groton, CT. Dr. Smith is a Diplomate of the American Board of Orthopaedic Surgery and is a Fellow of the American Academy of Orthopaedic Surgery (FAAOS). In addition, he is a member of the New England Orthopedic Society (NEOS) and the Massachusetts Orthopaedic Association.

I made my appt online 2 days prior to Sunday's available appointment. I had a male (sorry I don't…read morehave your name but he was the initial intake w blood pressure, symptoms etc. Great personality and knows how to put patient at ease. My PA whom diagnosed me and wrote antibiotic prescription was very thorough and professional. I would def return should I need urgent care in the future. Thank you to Christopher Caissie for doing a fine job and taking good care of me. He is very friendly, kind and thorough. These are the attributes we are all looking for, and he should be commended. Thank You very much!

Was only there 2 hours for a UTI had I gone to the emergency room id probably still be there.they…read morewere friendly,helpful and accommodating. Will go there again.

If I could give this no stars I would…read more I've been dealing with a shoulder injury for a while now and decided to do something about it. I fell from a horse about 5 years ago on my shoulder and messed it up while rowing on the crew team in high school. I had MRIs done at Yale New Haven Hospital (I'm originally from CT) stating that I had a few things wrong with it (the specifics I'm not entirely sure of). I decided to give this place a chance because they were local and the doctors listed on their website have a lot of experience. First of all, this place has barely any lights inside. It's like walking into a cave! The ladies at the front desk were very polite, however. Then I was taken in to see Dr. Green - easily the most unprofessional doctor I've met in my life. He came into the room without saying a word or introducing himself and shoved his hand in my face looking for a handshake. Then he asked me what was wrong and had me do a series of tests for range of motion and strength. I told him most of them hurt. I gave him the DVD of the MRIs I had and he spent 5 minutes looking at them silently. He said he didn't see anything wrong with my shoulder and asked if I had done physical therapy before, to which I replied yes - and that it had done nothing but make my shoulder hurt more. He told me to go to physical therapy for a month and then come back, wrote something on a piece of paper to give to the girls at the front desk and walked out without saying anything. I decided to go to another doctor for a second opinion. Dr. Green and his practice aren't getting another DIME of my insurance money. Long story short - if you like going to rude doctors who work out of dingy offices, this is the place for you.

Dr. Green has the worst bedside manner possible. He is argumentative, when asking you about your…read morehistory. He does not acknowledge that he is hurting during treatments even though your telling him it hurts. I wouldn't go back to this buffoon if you paid me a million dollars. I'll be getting my orthopedic treatment elsewhere.

I can't say enough about Bay State Physical Therapy in Somerset. My son had chronic migraines for…read more2.5 years. We had tried many meds and pretty much everything else with no luck, but he started seeing improvements after just a few visits with Jaime Goss. He went 18 months without a migraine. Completely life changing for a kid who had them non-stop! Unfortunately, my son suffered a serious head injury last Fall, and the hospital suggested PT. They referred him to another, but I wanted Jaime if possible since she helped so much before and I trust her. I emailed to see if she treated his type injury, and she replied within minutes despite us not having seen her in well over a year. She helped tremendously with his balance, pain, and other related issues. My son's brain injury specialist told me recently how impressed she is with Jaime's thoroughness, detailed reports, and the amazing progress my son made in a relatively short time and that she'll be referring patients to her. Jaime is caring, knowledgeable, and thorough, and the office staff is friendly and helpful. I highly recommend Bay State PT!

Sadly the old physical therapist Jaime is no longer there. The current staff is inferior and too…read moreinterested in socializing than actually attending to their patients/clients. No feedback is ever given, they just keep having you do the same exercises despite no improvement. No actual measurements checking for progress are done. They are just on automatic. There are so many other places with much better staff. Do yourself a favor and stay away. Day one ....Do you use the TENS machines....oh no we don't do that anymore....why?????? The last day when I left for good I was told tendons and muscles are the same.

'You're a bad patient' and 'Not today, not ever' were utterances by Dr.Katz today when he sent my…read more65 year old mother home after canceling her painfully necessary knee replacement. His reasoning, contrary to medical studies, the products OWN INSTRUCTIONS for use, a multitude of other providers, and my own personal, anecdotal interactions with the same procedure, was that the clear presurgery drink my mother ingested at 7am posed an imminent risk to the procedure she arrived for at 8:30am. Her surgery had previously been canceled when she tested positive for nicotine; despite not having been made aware that was even a possibility. To tell a patient with a long history of depression and mental illness that they're 'bad', 'this is all on you, not me' and the dismissive, condescension, in combination with the lack of proper or adequate pre-op instruction from 'support' staff is repugnant. She came home and curled up in bed for 7 hours. DO BETTER!

My mother was transported here after a major surgery. She had to stay here for 21 days. It's…read moreliterally been 3 days & she is begging to be discharged. My mom was left in her own feces for TWO days. They also forgot to give her dinner TWO nights in a row. By day 3 she had to remind them to feed her & by the time she got the food was ice cold. Stay away from this place if you want quality care for your loved ones. This is so unacceptable on so many levels.

my grandmother has Huntington's and the lady walked in my room, grandmother's room and said try not…read moreto spell it she has Huntington she can't help it. I don't appreciate this. There was Covid and they had her sitting out in the middle of it and they're just so rude. Don't bring any of your love ones here.

Once again just another shout out for the third floor team since Mom's arrival 12:31 25... Along…read morewith just a few little bumps in the road Carmen has definitely showed out as a head nurse team leader she goes above and beyond and although I know it is overwhelming she tries to get situations taken care of and also a shout out to felisa Halle Kim for always being respectful to me and answering my questions When asked Manette It's by far an upscale CNA that runs until the time she clocks in until the time she leaves taking care of my mom with great care and just last but not least I had the most amazing night tonight Friday night May 1st I had the most fun with this team It seemed like they all work together and they were actually having fun doing their job So huge hugs to Nim... Victor... Nadine...& Aleah for making my exit to leave for Florida in the morning away from Mom for a week They made me feel so comfortable and I left with a smile on my face so thank you!!!!!

Patient rooms are very depressing. Peeling paint, ripped,torn window shades, plaster on window…read moresills falling apart. Rooms need to renovated badly.