Was only there 2 hours for a UTI had I gone to the emergency room id probably still be there.they…read morewere friendly,helpful and accommodating. Will go there again.

This is for the Taunton location since it's not listed in Yelp: I've had two very different…read moreexperiences at this location this summer. The first, back in June, was an excellent 5-star visit. I brought my daughter in for a burn, booked online, and was greeted by the front desk registrar -- an African American woman who could not have been kinder or more welcoming. Ian Kelly, NP, treated her and was outstanding: thorough, kind, and reassuring. I left impressed enough that when my other daughter needed urgent care today, this was the first place I thought of. Today did not go the same way. I booked a noon appointment online and checked in at the kiosk upon arrival. After about thirty minutes, a Caucasian woman with glasses, wearing a brace on one arm, got our attention by waving her other arm back and forth over her head. When we walked over, she announced loudly and rudely that if we didn't have an appointment, we needed to come to her. I let her know that we did, in fact, have an appointment. She insisted we didn't and essentially told us we hadn't made an appointment at all, at which point I told my daughter to pull up the confirmation email to show her. She then interrupted her colleague (the front desk registrar from my prior visit, who was a gem) who was mid-conversation with another patient to ask if our name was on her screen. It wasn't. She then told us we hadn't checked in properly, and I talked her through exactly what I had done on the kiosk which was the proper procedure. I told her she was welcome to go out to the kiosk to verify it herself. She then walked out to the kiosk, announced to me that my daughter's name wasn't there, and then had to backtrack when she saw that it actually was. She then went through the same process I did and lo and behold - it was a technical issue with the kiosk. Instead of an apology or, at the very least, a change in her tone, her response was to repeat several times that the kiosk isn't registration's responsibility and none of this was her fault. No one had said it was, but it certainly wasn't ours -- which I told her. Her offer was to restart us a walk-in and for us to have to wait another thirty minutes. I told her we'd go somewhere else. As we got up to leave, she told us to have a "luuuuuvley day" in the snarkiest voice she could muster up. The kiosk failure wasn't her doing. The way she treated and spoke to us was. The woman who checked us in in June was working right next to her. If we'd gotten her again, I know this would have gone a whole lot differently. People come to urgent care sick, hurt, and already stressed - they should not also have to absorb this kind of behavior and treatment. Southcoast should look at why kiosk check-ins aren't populating on the registration screens, and how the front desk handles it when they don't. Clearly, she hasn't been trained for this situation. Or maybe she just gets a kick out of treating people this way.

If I could give this no stars I would…read more I've been dealing with a shoulder injury for a while now and decided to do something about it. I fell from a horse about 5 years ago on my shoulder and messed it up while rowing on the crew team in high school. I had MRIs done at Yale New Haven Hospital (I'm originally from CT) stating that I had a few things wrong with it (the specifics I'm not entirely sure of). I decided to give this place a chance because they were local and the doctors listed on their website have a lot of experience. First of all, this place has barely any lights inside. It's like walking into a cave! The ladies at the front desk were very polite, however. Then I was taken in to see Dr. Green - easily the most unprofessional doctor I've met in my life. He came into the room without saying a word or introducing himself and shoved his hand in my face looking for a handshake. Then he asked me what was wrong and had me do a series of tests for range of motion and strength. I told him most of them hurt. I gave him the DVD of the MRIs I had and he spent 5 minutes looking at them silently. He said he didn't see anything wrong with my shoulder and asked if I had done physical therapy before, to which I replied yes - and that it had done nothing but make my shoulder hurt more. He told me to go to physical therapy for a month and then come back, wrote something on a piece of paper to give to the girls at the front desk and walked out without saying anything. I decided to go to another doctor for a second opinion. Dr. Green and his practice aren't getting another DIME of my insurance money. Long story short - if you like going to rude doctors who work out of dingy offices, this is the place for you.

From the owner: Orthopedic Surgery, Pediatric Orthopedics, Sports Medicine, General Orthopedics, Joint Replacement,…read moreFracture Care, Hand Surgery, Arthroscopic Surgery, and Physical Therapy

Went there for a complimentary consultation. Bait and Switch tactics were immediately used so that…read moreI could start that day, with their stem cell therapy. Enormous amount of money ($8500). They said if I started that day I could save $500. I gave them all the money up front using financing (which they required). There are no doctors on staff. I went for two appointments and now am trying to reach them regarding continuing my treatment and no one calls me back. I even called their "new customer" number to speak to a human being and told this person I was an existing patient and would someone please call me back and I never got a call. I have reported the to the Massachusetts Dept of Consumer Affairs as well as the Massachusetts Attorney Generals office. Waiting on a reply.

From the owner: QC Kinetix (Fall River) provides advanced non-surgical treatments for joint pain using the latest…read morein regenerative medicine. Our customized, biologic therapies are designed to reduce pain, restore mobility, and improve your quality of life--without relying on surgery or addictive medications. Whether you're suffering from knee, back, wrist, or other joint pain, our expert team is here to help you heal naturally. Don't let chronic pain hold you back--contact QC Kinetix (Fall River) today to schedule your consultation.

'You're a bad patient' and 'Not today, not ever' were utterances by Dr.Katz today when he sent my…read more65 year old mother home after canceling her painfully necessary knee replacement. His reasoning, contrary to medical studies, the products OWN INSTRUCTIONS for use, a multitude of other providers, and my own personal, anecdotal interactions with the same procedure, was that the clear presurgery drink my mother ingested at 7am posed an imminent risk to the procedure she arrived for at 8:30am. Her surgery had previously been canceled when she tested positive for nicotine; despite not having been made aware that was even a possibility. To tell a patient with a long history of depression and mental illness that they're 'bad', 'this is all on you, not me' and the dismissive, condescension, in combination with the lack of proper or adequate pre-op instruction from 'support' staff is repugnant. She came home and curled up in bed for 7 hours. DO BETTER!

Did a walk in for a bad case of poison ivy. I lucked out and didn't have to wait too long. Easy…read morediagnosis got a prescription and was on my way. The medical staff was fast and professional. Would use them again if a situation warranted it.

I visited Prima Care this past Monday and saw Matthew Brown N.P. as always for an issue I had. It…read moretook him about 5 minutes to diagnose and advised me in what I needed to do. I followed his expert advice again and started to heal in about 3 days. It will take a little longer to heal completely but I am back on the road to recovery. Matthew is always right on, professional and caring. Prima Care is my number one when I require medical care.

If I could give this no stars I would…read more I've been dealing with a shoulder injury for a while now and decided to do something about it. I fell from a horse about 5 years ago on my shoulder and messed it up while rowing on the crew team in high school. I had MRIs done at Yale New Haven Hospital (I'm originally from CT) stating that I had a few things wrong with it (the specifics I'm not entirely sure of). I decided to give this place a chance because they were local and the doctors listed on their website have a lot of experience. First of all, this place has barely any lights inside. It's like walking into a cave! The ladies at the front desk were very polite, however. Then I was taken in to see Dr. Green - easily the most unprofessional doctor I've met in my life. He came into the room without saying a word or introducing himself and shoved his hand in my face looking for a handshake. Then he asked me what was wrong and had me do a series of tests for range of motion and strength. I told him most of them hurt. I gave him the DVD of the MRIs I had and he spent 5 minutes looking at them silently. He said he didn't see anything wrong with my shoulder and asked if I had done physical therapy before, to which I replied yes - and that it had done nothing but make my shoulder hurt more. He told me to go to physical therapy for a month and then come back, wrote something on a piece of paper to give to the girls at the front desk and walked out without saying anything. I decided to go to another doctor for a second opinion. Dr. Green and his practice aren't getting another DIME of my insurance money. Long story short - if you like going to rude doctors who work out of dingy offices, this is the place for you.

Dr. Green has the worst bedside manner possible. He is argumentative, when asking you about your…read morehistory. He does not acknowledge that he is hurting during treatments even though your telling him it hurts. I wouldn't go back to this buffoon if you paid me a million dollars. I'll be getting my orthopedic treatment elsewhere.