First off, this towyard picked up my car after an accident. They refused to take it to my house and impounded it in their yard. When I told them I had my computer and valuables in the trunk, they stole them. It was 2 months of arguing and complaining about them not releasing, then they illegally sold it. Don't use these thieves for any reason. read more

Coastal Pride Towing - Towing Near Me - San Diego, California

Very corrupt tow truck company they just make up lies as they go very rude and disrespectful

Awesome. So nice and quick. Would recommend. Thank you! I hope no one needs a tow but this is a good one

Beth is a liar and I will be taking this company to court. My car was towed to the wrong place. Problem is the car should of been towed to National City Auto Body. On Dec 6th . As National City Auto body told me they can work start on my car immediately. But, the tow truck driver took it to Fix Auto Body. Fix Auto body told me on December 3rd they would be booked for at least a week in a half. Well Fix Auto Body never started working on my car until Monday December 20th!!!! This car I needed to do Uber for December 28th the Holiday Bowl and for New Years Ever which would of paid me at least 1000 dollars for those two nights. Beth, see you in small claims court you liar. She stated we only follow Mercury's directions as Mercury told her to take the car to Fix Auto Body! Last note- tow truck driver said where to Boss? I said National City Auto Body. read more

Coastal Pride Towing - Towing Near Me - San Diego, California

My car was towed and I looked for my cell phone and my headphones days before using the locator and they were on their property and when they went to get my car, my cell phone and my headphones were not there and neither were other Beats headphones, everything I paid for and they still stole from me. read more

I'd expect all reviews on a towing company to be fairly low, but honestly this place is SHT. I have never been so disgusted with customer service. Beth was EXTREMELY rude. She shut her little door on my bf when he tried to get his car out of the yard, after saying racial slurs. He can back to the car due to her racist behavior and asked me to handle the situation. I walked up to the door with the mentality of "you get more flies with honey than vinegar". I politely knocked on her window. Beth SLAMS the door open and begins yelling at me about some paperwork I "should have received" and did not. Then she proceeded to call both me and my bf lairs since we did not have the document we needed to get the car out, then SLAMMED the window in my face again. I, again, politely knock on the window - she refuses to open it, yelling at me from inside her hut of an office. I, a third time, politely knock (my patience running thinner that Mitch McConnell's upper lip at this point). She opens up the window half an inch. I tried to explain since we did not have the document and did not know what this document should consist of, we needed to know on where to get it. Her ornery responses made the entire, and already bad, experience intolerable. It took the Lord's entire strength for me not to go off on this miserable woman. read more

These people are literal thieves, they towed my car but not before locking it in to the parking lot so I could drive it prior to it being towed, for less than eight hours they charged me $500 and game excuses as to why the tow was expensive besides that they broke my car antenna and stated it was already broken, lied about it and claimed it was like that when there was a fresh imprint of the part missing, they refused any responsibility of course and were of course rude and unprofessional, they also refused to provide me with a copy of their report, they are a scam and scum. read more

Coastal Pride Towing - You can see the imprint of the missing part of my car, it had only been hours that they picked up. - Towing Near Me - San Diego, California

My personal items were taken from my car. My car had damages that were not there prior to towing. It almost seems as if someone drove my car rather than tow it. Car was extremely dirty, gas was way lower than what it was last time I shut off engine, and damages that could only be done while driving the car. It just didn't make sense. This company has so many bad reviews and they refuse to change how they do their bad unprofessional business. Karma will eventually take this company and the people/owners running it from shit to shut down. read more

Coastal Pride Towing - These are scratches that were not there before it was towed. It almost seems like if someone was driving my car rather than towing it. - Towing Near Me - San Diego, California

After being stranded for two hours today Robert towed my car and gave me delicious, much needed ice cold water. He was very kind and emphatic. He really brightened my day! Thank you again Robert! read more

Whoever was towing this car today needs to relearn how to drive !At an exit off diamond drive today this asshole tried to run me off the road because he stupidly got into the wrong lane . Since I couldn't move he sat there blowing his horn like an idiot and trying to swerve into my lane . I obviously wouldn't trust these guys with anyone's car you'll prob go from dead battery to wrecked car with their skills read more

I have discovered the modern day pirates: seedy, unsavory characters who swoop in, tow your car, hold it hostage, and demand payment. My unfortunate roommate was the victim of these buccaneers, and I the unwilling accomplice in retrieving the car. We arrived and had to speak to the man through a slot in a grimy window. I was half expecting to hear an "arghhhh" when he first walked up. Instead, he offered me an umbrella, referring to me as my roommate's "lady friend." At least we know the man has some manners. He swaggered about for a while and made some noise about us not having the right paperwork to get the car. And as everyone knows, there's no use in attempting to reason with a pirate! The entire atmosphere was pretty grim. There were guard dog signs everywhere on a barbed wire fence surrounding the hostage cars. And everything was disgustingly dirty. However I must admit, the man was somewhat polite. He made some pretty ridiculous recommendations about driving to the dmv to get some kind of certification, and calling the chp for some other certification; all useless ideas. In the end, my roommate got his car out through some loophole. The thing that really irks me is that this was all done supposedly within the confines of the law. Apparently, my roommate wasn't even parked illegally when his car got towed, and yet he's still forced to pay a hefty fine. It seems appropriate that these modern day pirates should work for "Coastal Pride" Towing, am I right? I hope I never encounter the plunderers of San Diego again. read more

These motherfuckers stole my new sony camera. Luckily, I had already downloaded all my stuff to my laptop. They pretty much ransacked my truck and took what they could. I had no way of proving it. Fortunately I didn't leave behind the 5 grand in cash I had from selling a kidney 'cause they would have taken that too. read more

I'm writing this review because one of their trucks was riding so dangerously close behind me that I had to pull over. When the driver pulled around me, he glared at me and drove so close I thought he was going to hit me on purpose. read more

First filled out a form, signed my name and authorized the cost of removing my car @ $195. Suddenly when they swipe my card it's at $280. I ask them to see the price sheet i first signed? They smudged out one of the numbers (added $45 to it) and then added ANOTHER $45 for special equipment cost. Oh? you didn't know about your special equipment cost before? ROFL! read more

My car was towed away because I parked illegally (well, the situation was unclear). Total fees: 430$ that you have of course to pay in cash!!!! Their business is not transparent at all - pay attention (get receipts, takes pictures and videos) read more

Almost got hit by one of these guys on the freeway I honked and almost got hit a second time!!!! If i was a real asshole I would have reported him to CHP like I should have and had him fired. These Roadside Assistance vehicles are managed by CHP and SANDAG maybe I should report him... He was on I-5 north bound from the 15 to the 163 he never put his phone down even after I took his picture... read more

Coastal Pride Towing - I think some people can handle talking and driving(multitasking) some should just stick to one thing at a time! - Towing Near Me - San Diego, California

Your driver could have seriously injured or killed someone by the way they were driving on I-5 south today. I was shocked and I hope the business owner will look into this.. license plate started the 99 or something similar.. read more

Coastal Pride Towing was there for me when I needed it. My car broke down on I8 and they were there within 10 minutes. The tow went smooth and it the price was reasonable. Thanks Again Mike! read more

Negative 1000 as they are criminals as they charged me over $900 to get my brothers car back as he died and got towed. They were so unethical but I really needed the car back. They don't care as this is a racket and should be investigated by the San Diego City Attorneys office for fraud! Shame, Shame on all of you disgusting human beings that work there and the ahole who owns it. read more

This place is a total ripe-off. My car was towed and they charged me $340.00 for 4 MILES.... If you ever get towed by this company make sure you get it out FAST!!! 195.00 for the tow, 50.00 (4hour storage fee) and 95.00 to pick up after 5pm. $145.00 to hold my car for 6 hours... I can only hope that CARMA works for this company.... AVOID THIS COMPANY.... AT ALL COSTS...... read more

Zero stars. They are thieves. They dumped my bag all over the back seat and went through everything in my car including my trunk. I trusted that they would get my car to the dealership with no problems since this was a company that was used under my Honda warranty. They stole ray ban sunglasses and some stuff out of my trunk and each second I'm remembering more and more. I saw that someone else got things stolen as well. Im going to contact the better business bureau and warn people about this company. I was told the owner would call me back and nothing. I'm going to make sure Honda knows that these guys are crooks. Don't ever use this company. Also, to add...supposedly the guy who towed my car says he is the manager. How horrible that a manager of a company would be a thief as well. He says his name is Alonzo Perez. He also said the owner would call me back and still no word. There was another guy with him at the time of the tow and he said his name is Jesus and didn't know his last name ( I find this hard to believe). This company should never be allowed access to people's vehicles. The cost of the things taken is not what matters most it's that They are a business and can take advantage of people is what does not sit well with me. Honda needs to not use them as a service and I will be contacting them as well. These workers should be in jail, not having jobs with access to innocent people's property. Update: this company blamed things getting stolen on the dealership but I had the dealership look at video and they said while the car was there that they saw no suspicious actions. read more

This towing company rips people off. It is not on the up and up.was parked (with proof from the Naval camera's ) and they actually moved the car into a zone where it could be towed actually took pictures as if what they were doing was right. ended up having to call the cops who said it was a civil matter but agreed that something wasnt right and that i should pursue. Was provided the phone for the BBB. This is a family run buisness and it looks like if they are struggling they will make sure and TAKE what they need from the "customer". DO NOT EVER USE THESE PEOPLE FOR ANYTHING! They are ripping off the consumer illegally and having no shame in doing so. read more

fuck this place. I spoke with the party who towed my car and worked out a deal. i went up to the window and some shady looking guy "eddie" then tells me the other party called back and raised it back up to the "normal fee." he doesn't even define what that is, very easy to change to rip people off. these people tried to rip me off by over $200 dollars. he did not even hesitate to lie, and all the pricing was spotty and inconsistent. 1) I got the other party on the phone and it was bullshit bc they said that they did not raise it or called back. this was live on the phone, they asked to put eddie on the phone and he just disappeared. caught red handed trying to lie. its better to be honest than to make up a story and be caught. 2) they were very rude and acted like the car was theirs after they had pirated these cars from regular people. 3) then a manly looking woman comes out and makes a bitchy attempt to try and cover for the "eddie" i asked to speak to the owner and she threatens me by saying she wont give my car back. i'd like my car back, i don't need the attitude, thanks. Bottom feeders like this will do whatever they can to scam and lie. make sure you have them explain everything or else you'll just be giving away free money. read more

These people are completely incompetent. After being on hold for about 10-15 minutes, the finally dispatch a truck, that took over two hours to get here. The driver was nice enough, but couldn't answer any questions about pricing and fees. They were supposed to take my car to an auto body place which is 7 miles away. We drove separately, and got here over an hour ago, and the car still hasnt arrived. We called the tow company again to check the status of the truck, understandably upset, and the receptionist actually yelled at me and hung up. read more

My sister called the closest tow yard to help her get her keys out of her car she locked them in there and had 20 minutes to get to work. They showed up in 10 minutes or less and I told the driver which car it was and I would be down to meet him in 1 minute. By the time I got down stairs the driver had already unlocked the vehicle. He was super fast and I will definitely use them again. read more

My tire got slashed by a wrench in the freeway. After holding for 20 minutes with my insurance's roadside assistance, Danny from Coastal Pride Towing showed up to see if I was ok or needed help. I'm not sure if he was on or off be clock, but he took time out of his day to be a Good Samaritan. He offered to take me to a service center or help out my spare on (he did the latter). Anyway, I don't write reviews very much, but Danny at Coastal Pride came to the rescue! read more

If I could give this "company" a negative 100 I would!!! Fist off they stole a mans vehicle that had paid 24 hours for his car to be in the lot. They took my car and told me over the phone that it would be $380 cash to take it that day and $40 less if I got it the the next day. They couldn't even give me a clear answer as to what the price was and left me waiting on the phone for the longest time until they finally said "settled" on that price. I went the next day and called them again and said I was there to pick up my car, they told me $380 and cash only! I told them that I spoke to someone last night and he said it would be $340 and it didn't have to be cash. The guy in his broken English decided to yell at me and tell me that they didn't say that and cash only, I told him yes they did or why else would I come in the next day!? And why is it cash only?!!! What scam are the doing? Another man was at the window and he was polite and we gave him the $340 cash and not a penny more! He said that's what they told you last night and that's ok. I'm not sure who is running this place, but they are crooks!!!!!!! I had to make sure nothing was stolen from my car or car slashed! Also one of the guys I spoke to has a thing against women. He told me to "respect" him as if he was someone to be respected. I told him to F off and I don't respect crooked imbeciles like him. read more

I called ahead two weeks schedule the appointment call back to check in yes everything was good 40 foot flatbed no problem no problem then day comes along& pickup no show 45 minutes later he shows up with the wrong truck so I had to schedule another company didn't get a chance to shop around cost me more money and two extra hours off work also when the truck was originally 20 minutes late I called the office and she said he would be there in 5 to 10 minutes and he wasn't there for an additional 25 minutes unprofessional I do not recommend this company read more

If I could give 0 stars I would. I got my car towed and they charged me 107 dollars. Made me sign a paper and didn't give me a receipt! Later my insurance said I shouldn't have paid anything so I should get a receipt so I could get my money back. When I called this towing company everyone I spoke with kept arguing with me saying I didn't pay the driver anything when i know I clearly did ! I have 3 witness that saw me pay him. Now they're saying the driver didn't receive money and they can't do anything. Don't go to this place what so ever for anything !! You better believe I'm going to get my money back. And make sure people know how shitty their business is read more

Worst experience with any business I have ever had. I called them at 8:33 AM they told me will be there by 10:00 AM, few minutes later they called me back, said will come at 10:30 AM, I said OK. few minutes later called me back said will come at 11:00 AM few minutes called back said cannot come at 11:00 AM. 1 star is to much, I rather give a zero. STOP wasting people's time. people do NOT like their time being wasted. read more

I wrecked my car and they towed it away however they took the liberty of taking anything good and valuable out of the car for themselves. And not only that we had to pay fines for the vehicle being left there over $400 of merchandise robbed and $200 fine for towing. I understand the towing fine but stealing my things? These guys are crooks al of them from the receptionist to the drivers to the manager/owner. I spoke to the owner and he said well you need to take that trouble up with the driver? This guys on your payroll right? I highly suggest people do business with others and these guys don't do it right. I will be contacting the BBB and we'll see what they think about your business charging only cash and robbing people's items. I will do what I can to make sure you stay out of business. Still have yet to hear a resolution from the owner now when I try to get through they say he's unavailable. Good job boss. Some people regret there mistakes. Maybe you will too. read more

We called because our driveway was blocked. We have had to have cars towed for blocking us in before. When the tow truck driver arrived he had a cigarette hanging out of his mouth and was refusing to remove the car. We informed him that the police had informed us not to call them and to call a tow company directly. He continued to argue with us, until the owner of the car showed up, and agreed to move the car. Completely unprofessional. read more

This tow company has the nicest and most professional guys working for them. I was stranded on the highway in the dark and very scared. The driver was so professional he took good care of me. I will definitely be calling this company again for my future tows. read more

My Insurance company called this company when I broke down on the freeway. Thank God for good People! I was off the freeway in less than 8 mins. They were fast, and I made it to work on time in AM rush hour. I heard a lot of crap about Towing companies, but this experience changed my mind. They saved my life in a dangerous situation. Thank you Driver!!! Coastal Pride Towing Rocks!!! read more

My truck died at work today, so I used my ins roadside assistance and they sent Coastal Pride to my location. I have to say I lucked out today, even when I spent much of the day freaking out about my car. Just sucks getting hit with car issues during the holidays. But Don (I hope I remembered his name correctly) showed up around 4:30p, just as we were closing for the day. After meeting him outside and giving him the keys, I ran back in to get my things. About 5 minutes later when I returned, my truck was already hitched up and we drove to the garage where my truck has been before. What a cool guy. We talked about back east, where we are both from. He also has an Xterra, so we shared stories about our vehicles and work we've had done on 'em. He spoke fondly of his family, which is always nice to hear this time of year. And we talked about our pets. A real authentic guy. Honestly, just the simple art of conversation made a shitty day a lot more bearable for me. I'm not rich and I know this car issue will take a bite out of my finances, but this guy was a fitting example of acts of kindness. So thank you tons for your time today and for getting me and my truck there safely. Happy holidays and cheers to you CPT :) read more

If I could give them a negative 5 stars I would. It's a damned shame the lowest I can go is one star! Where do I start there blatant rudeness or there complete lack of professionalism? I'm a disabled Marine. I needed my disabled vehicle towed from MCAS miramar vehicle storage complex to a repair shop off of miramar road. I was going through ATT roadside assistance and they gave the dispatcher specific instructions to have the driver call me prior to arrival to give clear directions since military bases are not easy to get on or navigate. The driver arrived early at the wrong place without calling and blatantly said in a threatening tone your gonna have to reschedule I don't have time for this! Now I'm not sure why this guy is even in the type business because I'm pretty sure what I called him for WAS what he does as a profession. He said he was gonna a call his dispatcher to verify that his instructions were wrong and call me back. Instead he just left and left me hanging. I had to basically forget about the whole thing and try again tomorrow. Beware of this company. Only call them if your looking to be treated like crap. Some folks do like that sort of thing. read more

Our car had a flat tire... there was a one inch gash on the side of the tire so it needed to be towed to the dealership so we could get a new tire put on. We were told the tow truck would take ~ 40 minutes to get to us, but they arrived a little bit early. Russell was really nice, very efficient/professional... and got our car on his truck within a short period of time. About 10 minutes later we all met up at the dealership and he had us sign a paper and off he went. Very happy with their service. Thank you, Russell! read more

Worst experience with any business I have ever had. I was trying to get my wrecked vehicle towed to second collision repair place (who recommended this tow company). Day 1; First the phone rang about 20 times before Darlene picked up the phone. I could hardly understand what she was saying and actually asked twice if I was calling a towing company. After setting up the tow reservation she said they could not accept credit cards because of a slow internet connection (seriously?) I ended up driving the $150 in cash down to the collision place that referred this tow company. Day 2: Coastal Pride showed up to do the tow of my vehicle the next day from the company that had been doing the initial estimate of damage; Long story short, they ended up NOT towing my car because of a balance (which most legitimate tow companies will transfer with the bill) and it would be added to my second estimate. Rather than call me or let me know what was going on- they decided not to tow my car and left. The collision repair place they were supposed to have picked it up from called me at 5:30 that night to let me know it had not been towed and why. Day 3; First thing that morning I called Coastal Towing - and got the "owner" some guy who was absolutely vile and rude; I had asked if they would be picking up the car that day and told him that I had taken care of the bill and he laid into me that he had tried calling me (he knew this was an outright lie) and I called him on it. We ended the call with him telling me to call someone else and screaming at me. Problem solved for me- I did call another tow company and another collision repair business. The collision repair place that had referred me to Coastal Pride Towing also lost my business (which was roughly $8000 in body /paint work). I am also writing a letter to the collision repair business that referred me to Coastal Pride Towing and letting them know that the referral of this tow company just cost them that $8000 in business. read more

i have no complaints! they done a great job with my tow. i explained what i needed, and not only were they promt, 10 mins...they took good care of my car. they gave me and 4 passengers a ride. they called another truck in just to transport them. we are pleased! i tried to give them a tip, but they said...no, please keep the money to fix your car. very thoughtful and recommend this company to everyone in san diego. i just want to thank coastal pride towing for being honest. i am grateful and very happy. happy holidays to everyone at coastal pride towing. u made a difference...i no longer think towing companies are all rip offs. thanks again to a job well done. read more