I gave one star because I couldn't give NO STARS. They took our deposit in February saying they would start the job in April. They didnt start until July. They had the lowest quote and i knew other people that had used them. The latest person having a bad experience but everyone else had a good experience... i guess their business has taken a turn for the worse.
When they ripped off my roof, I got home to see the dump truck parked in my driveway with plastic underneath because it leaked oil. Well they didnt secure the plastic well and the wind blew it back so their truck leaked diesel oil on my driveway. There were multiple trucks parked on my lawn for no apparent reason since everything was going in the dump truck. They broke several of my sprinklers and left trash everywhere. Then i found Corona light beer bottles thrown in my bushes, one was in the palm in the front yard, another thrown in bushes next to shed on east side on the property, and 6 more thrown in the fern on the west side of my property. I called to ask about the progress and very nicely told the lady that i didnt mind them drinking after the job was done for the day, but please throw the bottles in the garbage. She told me rather rudely that there was no way it was her guys because they dont drink on the job and that it was probably neighborhood kids. I explained that the bottles were found in three dofferent corners of the property so it was not someone throwing them over the fence, but she still denied it was her guy, even though they were all spanish speaking and the bottles were mexican beer.
I told her about all the nails and tin tags in the yard and she said she could have a guy roll the magnet over the yard... so why didnt they just do that in the first place instead of me having to ask!!! Of course the magnet did not pick up the tin tags.
There was various wrappers from roofing materials strewn about, and multiple watter bottle labels and caps around, as well as straps that the tiles were strapped with.
When the old roof was torn.off, the submitted a bill to us for an additional 4000 dollars for wood to be replaced. Now I'm not an expert but i would think they could redo ALL the plywood on my 1100 sq ft house for under 4000 dollars. And, of course there is no way to check since they tarpaper over it that day.
They did not bring the tiles for another 2 and a half months, so my electric bill was double for 3 months in the middle of summer. When i called to find out about the tile, Deb blamed the delay on the tile company in Hialeah not delivering the tile when they were supposed to. Well, when the tile finally arrived, it was the wrong color, i had ordered cedar tan tile and the sent white tiles.
The tile company offered a 500 dollar discount to use the white tile and i took it because i just wanted to get my roof finished.
When i mentioned my electric bill being doubke, she just laughed and said she would trade bills with me because her electric bill is 600 dollars a moth.
After telling me for 2 months that the tiles would be there that week and never calling me to keep me updated on the progress, Deb was calling everyday to get paid before the job was even completed. They had to return to replace a tile that barely had any white paint on it... why the tile layer would even use such a tile is beyond me. They came back 3 times to clean up the garbage and never cleaned up anything. Deb even sent me pictures of my yard saying there were no tin tags found and no wayer bottle garbage. When i got home from work, i sent her about 25 pictures of garbage around the yard. 5 guys showed up two days layer to clean it up.
I also had them replace all the fascia, which was done wrong. I told Deb about the huge gap between the fascia and the soffet and she said that it should be taken care of by whoever is painting it.. that would be me. When i had my brother look at it for his opinion, he said the reason there was such a big gap was because they didnt nail the fasvia in properly, they only nalied it at the top istead of top and bottom. I called the city to have the inspector verify that it was not installed properly before i confronted her about it. The inspector verified that they ony had one nail in each joice, dont know if thats how you spell it, when there should have been 3 nails per joice. He also mentioned that they used the wrong nails to secure the fascia, and they had used wood that was split in some locations.
I called Deb to tell her what the inspector said, and all she could say was "why was the inspector out there"... I told her i called to ask about the fascia since it dodnt look like it was installed properly
I REALLY WISH I WOULD HAVE LOOKED ON YELP FIRST SO I DIDNT NEED TO GO THROUGH ALL OF THIS!!!! read more
