Heads-Up it is time for an update…read more While I was originally unimpressed the first two times I used their annual services to maintenance my sprinkler system that they installed, over the last few years it appears they have improved their processes and I haven't had any issues. They send annual email reminders now at the beginning and close of the season to schedule your routine sprinkler test and turn-on and turn-off (winterize) your system. Additionally, they're responsive to phone and email (email is preferred for me) and they have their individuals call when they are on the way so if they give you a window of a few hours you can still wander a bit away from the home and have about 15-30 minutes to get back. The individuals who have come out to my property have been polite and prompt and have listened to my needs and adjusted the timing schedule and showed me how to use and update the schedule if I want to make changes. No issues or complaints here. They are doing a good job and seem to have taken some of the feedback for improvement to heart.

I wish I had read the reviews before hiring this company. Management is unresponsive - requests to…read morespeak with a manager go unreturned . They came out one day, but when I called back the next day for a simple readjustment, no one returned my call or provided an update. Very poor customer service. This company wants to charge you for the same work they did the previous day. "HOW"?? INTEGRITY MEANS NOTHING TO THIS COMPANY---STAY AWAY

Let me first start off and say that if you want quality, dedication, and integrity I promise you L…read more& j's Design is absolutely head and shoulders above anything I've ever experienced before. I had to help my family out and was shocked at how insane things had gotten. I looked around to find help but the special care they took on the initial quote was stunning. The crew started and went to work and drove through the jungle and began the I clear it out. I'm not use to this much vegetation so it was astonishing how much they did each day. They spent 3 days working painstakingly in the sun, and did not stop until the job was done. It is the best the yard has looked since I was a kid. The owner deserves a beat on Virginia Beach award I mean it. I don't think there is a job too small or too big for them to take care of. So even if you speak to him and don't use them, I promise you will have an amazing experience talking to a man with a ton of integrity, respect, and great morals. He gave me the best price for this job, and I'm externally grateful for that. Their integrity carries profound wisdom. In a world where circumstances change and challenges abound, it is the steadfastness of character that forges lasting connections and enduring accomplishments. Integrity elevates every endeavor, large or small, and ensures that success is achieved with honor. To seek out and work alongside those with integrity is to choose trust, respect, and shared purpose. It is, ultimately, to choose the best in ourselves--and to build something of substance, together.

I submitted a request for a patio "make-over," and L&J was one of two to respond. A consultation…read morewas done within 48 hours of contact. He offered to service immediately; however, we held off until needed. His crew came out and removed several bushes, removed old mulch, replaced and made look new, as well as putting in a large section of pavers creating a seamless transition from patio to yard. And they did it in rather unpleasant weather.

I am happy I found Budget Cuts for our leaf removal in our yard. It was too much work for my…read morehusband and I to do with our little kids running around. Terry gave us a really reasonable quote and the work was done within the week! Will definitely be using Budget Cuts for future yard work. It's a no-brainer for us.

Terry was very quick to respond to my quote request for cleanup. He came within a few days and was…read moreable to give me a quote. We discussed bi-weekly lawn care and I'm very excited to continue business with Terry as the crew did a great job. He was super friendly and understood exactly what we needed since we are moving out of our rental soon. They removed the debris we needed moved and Terry also let me know it would take probably 2 cuts before all the weeds were gone because that's what traditionally happens. I feel confident in the care our yard is going to have while we're still here and I'm happy we were able to find Terry.

I had an appointment on Tuesday for an estimate to trim up my trees. Jackson gave me an estimate I…read morewas satisfied with. I was very happy when he was able to do the job that same day. Jackson is a very professional and friendly man. I would recommend Zero Trace for your landscaping projects. I am waiting on an estimate to power wash my vinyl fence and my house. I am sure I will be as satisfied with that job also. Thank- You Great Job! Jackie Rosenberger..

Poor experience with this company. I called the office and spoke to a girl named Shaye. She…read morecouldn't get me a quote but said she would make an appointment for someone to come give me a quote. The earliest date was a few days later. On the day of the quote she said it was not possible to cut the grass. So I was patient and waited. Then on the day of the quote I got a text saying they are full in my area and would no longer be coming. This is a poor way to run a business. My lawn is small and it was a small job. I do not appreciate getting the runaround and wasting half a week

Had a unique project to build a dog ramp off a raised porch. Nick came over to give an estimate,…read morelet me know what the best layout was, and keeping in touch through the process. Got it done in one afternoon and cleaned up the work area. Quote for work and deposit was very reasonable considering he had to get creative with the ramp placement following the curved deck and made it very solid. The family was very interested in how the dog ramp came together. Nick was great about chatting with us while he was working and granny wanting to be the first one to try the dog ramp lol. Thanks again!

BEWARE!!! Never give…read morethis man an advance payment! Hired Home & Land Repairs (Nick) through Yelp for two jobs: repairing holes in the soffit and repairing/replacing the solar panel wiring that squirrels had chewed through, plus installing a critter guard to prevent it from happening again. The agreed total was $850 including parts and labor. He repaired the soffit holes. Throughout the job he repeatedly asked for advance payments, which I reluctantly provided. About two weeks in he requested an additional $800, saying the job was more difficult and the new wiring was expensive. I paid for the wiring myself out of pocket and we agreed to add $500 to the original price. The next day he asked for another $400 advance. At that point I had paid $1,000 up front. He arrived one day several weeks ago to work on the wiring. After a couple of hours he said he was taking a three-hour break and never returned. Later that night he texted that he would be back early the next morning to continue. He did not show up. That was 11 days ago and he has ignored all my attempts to reach him since. This was not the first disappearance. Earlier in the job he left for about a week without explanation. We discussed the need for better communication and he agreed, but the same pattern continued. He has also left my extension ladder propped against the house for several weeks (I had allowed him to use it), a strap still dangling from the roof, and a table set up in the front yard. The solar wiring work remains unfinished and the property has been left in this condition. I expected the work to be completed as agreed and for basic communication about schedule changes. Neither happened. I will also be filing a complaint with the Better Business Bureau.

Very satisfied with the lawn care that has been provided. They pay attention to detail and…read morecourteous to customers.

I requested a mowing. edging, and blowing of a small area in my front yard. He was able to fit me…read morein fairly soon before a heavy rain and did a very nice job.

I wish I had read Susan P's review before I wasted $89 and several hours of my time with this…read morebusiness. She nailed it when she said condescending and non-stop talking. And all that stupid swag. I had the same experience of a woman who seemed very reasonable and knowledgable coming first, but she wanted Dan to look at it first. My main focus, which I told her was to get a new shed and to get heathy grass growing in a small area at the rear of my property. She said I needed gutters on my house first, then the dry well that she stated with be no maintenance. Then trees trimmed back. She next sent Dan to look at the situation and his first statement to me was "let me tell you about myself". Non-stop bragging (people LIKE me) and telling me how much work he had with no time to do. Then proceeded to waste another hour of my time talking and barely getting to what I wanted. Next he sent his tree guy (a sub contractor) that I spent another hour with. He was nice, but said much of what I wanted done was too "technical" for him. These are things the first woman came said I needed to get a healthy lawn. The estimate came back from Dan for just the tree work at over $6,100. When I called Dan to question that he got irrate and ranted about his overhead and the hours that had been spent on me. My own tree guy was just here with an estimate of $2150 to do all the work - including trimming the limbs that Dan's guy said were too "technical". IMO the whole group is to be avoided. A least I got a bag of mostly useless trinkets with Dr. Dan's name on them. And I found another builder who listened and will build my shed and a deck for about half of what Dan was estimating - though he never gave me anything firm.

Honestly, at first, I was just trying to find a company to replace most of my small backyard with…read morestamped concrete as well as my little walkway to the front door. I called several companies and had some people come over and give quotes or after measuring would say they would email or call back with a quote. No one ever got back with us. I started to get a feeling that all the companies I talked to didn't want to do the job. Maybe because I live in a townhome and transporting concrete to the back yard via a small grass alleyway was too much. I don't know; all I know is that I was getting annoyed with no one getting back with me. Anyways, Dr. Dan's was the only company that we contacted that established communication after surveying/measuring. Within a few days after calling them they came over to inspect and measure and talk. I was just relieved I found a company that was willing to do the job. They were very professional and did everything promptly. Dan himself came several times to oversee the project. It honestly came out beautifully. Despite a couple of small minor imperfections, I still think it was worth every penny. I will go back to them for any future hardscape/landscaping work.

Wonderful company! I…read morelove to garden and have many flower beds that are FULL of beautiful plants that will bloom year round. Southland came out and installed a sprinkler system with different types of heads to best provide coverage for the lawn and gardens. I'm a "little old lady " on a fixed income and thought they were very affordable. Fast forward a year and my sprinklers didn't come on so I went out to check the controller and ended up totally screwing it up!! Andrew PATIENTLY walked me through the process and helped me reprogram it (dumbed it down for me). So now it's much easier for me to operate. Thank you Andrew for providing me with EXCELLENT customer service. I am retired from a Bell Telephone Company so know it when I see it!!

I was looking for someone to winterize my sprinkler system and no company seemed to want to do the…read morework. Southside was responsive and friendly. I called in October and they said they normally winterize in November and they would put me on their list and call me when scheduling and low and behold mid November and I received my scheduling call. Do yourself a favor and utilize this small business. Highly recommend.