~ I am a very happy recurring 2+yrs Customer ~ * Services provided by Neil October.2018 Dear Yelp'ers, Neil, Bay Area Computer Repairs, in my experience a SUPERSTAR! I am wow'ed by Neil's service over and over again. The most recent service provided; I have a brand new laptop Windows 10 I purchased in 2016. This laptop never worked well. It had countless Windows 10 updates and if it was not updating then DELL was updating. I felt like I could not use this laptop it was too busy updating!!! It was also slow, and finally would not boot-up. Feeling like I had a "lemon", and now it's out of warranty, I brought it to Neil. Doing a diagnostic he found the registry had been corrupt due to Windows 10 update! Neil went straight to work on my laptop. He insured my data was backed up, he did a factory reset (wiped the HD) AND in less than 48-hrs I now have a like-new Laptop!!! The best part Neil listened to my complaints about the way the computer was running, and what I do NOT like about Windows 10. When I brought my laptop home and booted it up I was SO HAPPY and surprised everything I hoped to change about my experience with my laptop and Windows 10... Neil made all my dreams come true! I even have "Windows Classic View Start Menu", Neil de-cluttered unnecessary Windows & Dell features that I do not want, and do not need. Thank You Neil, I couldn't be happier with my experience working with you at Bay Area Computer Repairs! read more

I recently had the pleasure of using the computer repair services provided by Neil and I must say, I am thoroughly impressed. From start to finish, the experience was seamless and professional. Firstly, scheduling an appointment was a breeze. Their website offered a user-friendly interface where I could easily input my information and select a convenient time slot. Within minutes, I received a confirmation email detailing the appointment details. Upon arrival, the technician, John, greeted me with a warm smile and immediately got to work assessing the issue with my computer. His expertise was evident from the get-go, as he quickly diagnosed the problem and explained the necessary repairs in layman's terms. Throughout the repair process, John kept me informed every step of the way, providing updates on the progress and estimated completion time. He was courteous, knowledgeable, and went above and beyond to ensure that my computer was functioning optimally before he left. The quality of the repair work was exceptional, and my computer now runs like new. Additionally, the pricing was fair and transparent, with no hidden fees or surprises. Overall, I couldn't be happier with the service I received from Neil . Their professionalism, expertise, and commitment to customer satisfaction truly set them apart. I wholeheartedly recommend their services to anyone in need of computer repair assistance. read more

I needed to recover data from my internal hard drive which had failed. I wasted my time with Best Buy's Geek Squad, only to explain them how to do their own job properly They analyzed the backup drive and not the main drive... and insightfully diagnosed it to be empty - I could have told them so myself. After what they told me they weren't equipped with the technology to read my Solid State internal hard drive - that is, after I pointed out to them which internal hard drive had data that needed to be recovered -, that The drive would have to send it out to a lab, and it would cost like $3600. and would take 6 to 8 weeks.i did not agree with the price too high decided to get second try.Went online did some research found Bay Area Computer Repairs i setup an appointment, Neil is geniuses.Had a five star experience at this place.He told me the drive lost its partition. I thought lost all my pics and neil did his best and got all the pics and docs back. I had valuable family pics from 2006 all over my laptop on pics docs desktop folders and had to organized them again but at least it was alll recovered. I super recommend them!!WAS HONEST AND SAVE ME TONS OF MONEY . read more

This is the reason I used Neil - I found him on google and yelp - can't go wrong with Neil . Neil is highly rated on yelp and google .He will help you if you nice and respectful to him. He will go beyond and do extra stuff as long you are nice and respectful. I was so lucky to find him because I need my computer to work badly because I need to look for a job and I am very much depended on this computer. Took the computer to Neil (BAY AREA COMPUTER REPAIRS) and he fixed the registry boot error in 30 minutes. since I told him I come from far away he was able give me the appointment time ASAP and I showed up and Neil fixed it right away so I did not have to make a double trip too pick my computer .I highly recommend Neil. He is a respectful guy, and friendly, who knows what he is doing . Neil also told me that there are rude calling him and people who are not respectful .He will refuse your service if you are threat to him. I don't understand why people have to be rude when you are in need of someone help . Thank you Neil for helping me .Best computer repair service in Bay Area! read more

I wish I could give Coastside Computer Repair more stars!!!! They were fantastic! Fair! Effective! Friendly! And most of all HONEST!!! I made a appointment with Neil this morning for most effective way to fix my problem, I was there at 10 am, Neil look at my computer discuss the pricing and I agreed on the price and he ordered the part right away I (needed a new hard drive) the price was VERY FAIR. My laptop was ready in in 2 days cause the part takes time to come. What I have to mention, is that yesterday I went to best buy, such a rip-off, they were going to charge me $250.00 just too look at it and I would have been without my laptop for 2 weeks because the technician said he would have to "order" the part. Not nice!!! When the hard drive they sell was on the store. Highly recommended if anyone want to use his service. read more

I barely write reviews on yelp and google but this made me very happy cause I just happen to save 2k trying to buy a new gaming machine. I gave up thinking the machine was done and then i thought let me go to google and see if I can find someone that knows what they doing. found Bay Area Computer Repairs near Me. Neil was generous to come to my house and within a sec he was able to find the fault in my computer. The CPU went bad and cost me only $190 to buy this and $185 to replace this. can't thank Neil enough. Neil knows what he is doing. the quality of work Neil provides is above and beyond. Also, it is hard to find someone during the covid who can take care you so fast. I envy people who are hardworking and cares for others. Neil saved me close to $1500.00 . read more

Neil delivered new system helped me set it up and when I had a bit of an issue he came back over for free and stood behind his system, for some reason he had to reload windows, Neil is honest and helped and got my new system working properly with new router, new printer and everything he set everything up wireless and I gotta tell you I'm super happy he is honest and he knows how to fix computers. Recently I purchased an HDMI cable well I got the screen to come on but for some reason there was no sound so Neil offered to drop by as I'm in the same city and help me out at no charge. That's the kind of guy Neil is. I will use them from now on for all my computer issues, & I highly recommend him as your service provider. read more

I have recently had the unfortunate experience of finding malware on my PC that made its way into my computer through my job site's supposedly "incorruptible" email system. Which led me to the wonderful experience of discovering Neil Prasad, owner of Bay Area Computer Repairs. Neil not only solved all of my problems, but in a jiffy and at a reasonable cost far below the established computer chains. Neil has also proven to me to be a hardworking, honest, and trustworthy person, dedicated to giving his all in serving and solving his clients problems. Neil is the single professional I trust with my computer needs. Bay Area Computer Repairs is the only place you should trust with yours. read more

I needed Neil to come help me with an enormous problem - my retirement savings account had been hacked, and the company wouldn't reinstate me until I'd had my computer wiped by a professional, to ensure safety. I was able to make an appointment quickly - Neil is very flexible - and he was there for an hour and everything is fixed, and I have an invoice to show them when I meet with them next week. I'm so grateful - it made what could have been an awful experience much more pleasant (Neil is a really nice guy too). if anything else ever goes wrong, or a friend asks for a referral, I know who to call. thanks, Neil! read more

Absolutely amazing! My PC is like got virus. I took it to 2 places to no available. One replaced the hard drive but the problem reappeared a week later. Another one straight up offered to do the same thing. Both did not have anything else to think of after their solution did not work out. Until...I found Bay Area Computer Repairs on yelp! Neil at first offered the same suspicion too. But soon he found out a faulty cable. I got it fixed just for 75$. I re-upgraded my graphics card and SDD for overall 440$! Definitely recommend this place! Would not go anywhere. Go to him and I will not regret . read more

Neil is amazing! He's my miracle- worker tech- guy, sharp, thorough, and professional. Saved my hacked website! Went to great lengths to clean and clear it. He is also brought my computers (I have two: one PC and one Mac) up to date and streamlined all my connections. Everything is now running at its best. On top of all that, Neil is wonderful to work with, he patiently explains what I don't understand and his wonderful sense of humor takes away all the stress that could be there. And, most important, he is trustworthy, in every sense of the word. Highly recommend him. read more

My desktop - where I do all my business - wouldn't boot up, just two months after the 3 year service agreement expired. It's an awful feeling. I found Neil on Yelp and with all the 5 stars decided to try them. I took it in yesterday afternoon and Neil called this morning to say it needed a new hard drive. He replaced the hard drive, restored all the information and returned the laptop this afternoon completely fixed for a great price. He is competent, friendly and gives great value. I highly recommend this business! Awesome service and fast also read more

I am not a constant Yelper however Neil deserves a good yelp and is the best in the Best Area . I took my laptop apart and i did not know what i was doing .So I called Neil because the screen in the computer was DAMAGED .I searched online and found Bay Area Computer Repair . He drove to my house and made it look so easy. It was repaired at a reasonable price. Two months later my computer would not boot into windows. the last time I did that I needed a hard drive? Once again the issue Neil as resolved and the cost very reasonable and expertise. read more

Would give 6 stars if I could. Called Neil now three times and every time was able to squeeze me in, fix my issue (as I think he may be a genius) and could not be more pleasant while doing so. Detailed oriented.... didn't overcharge when it was emergency service...and very trust worthy. I just don't see that much great customer service out there anymore so when I do it's greatly appreciated. It's so nice to know that when I have a problem with our computers, I have Neil to call. Thank you! read more

Great resource for computer repair. Professional, quick and easy access. Neil ran a diagnosis on my desktop and I was pleasantly surprised at how quickly they were able to do it. very professional and are experts and very trustworthy. I will not hesitate to bring in any of my computers here for repair because i know it will be in good hands. Please do not ask the geek squad for your computer repair needs, Bay Area Computer Repairs is the place you want to go for your computer repair needs. read more

Great service, great price - Neil is super nice! Called and had an appointment for the next day.  Neil showed up on time and despite a quick trip back to the shop for a part (which was thankfully very close) he got everything back up and running better than ever in about an hour.  I will definitely be calling him again the next time I have an issue!  His friendly, onsite service is more than a convenience, it's a real life saver!  Thank you, Neil, you're a true professional read more

Neil really do put customers at the center of their business. My computer got stuck on an update loop, and I had no idea whether or not I would be able to retrieve any data from it at all. As we are still in a pandemic covid -19 this business provide super fast service no time wasted . Neil took in my computer same day saved all my valuable data I was so happy at least my data was save which is more valuable then the computer . very communicative and responsive read more

5.0 star rating Neil is an amazing computer technician. I have come to him repeatedly with computer issues. He is thorough and patient and takes the time to explain everything to you. He also always advises on how to avoid similar issues in the future. I completely trust his advice with anything to do with computer processing. Definitely wont be disappointed by going to him with any computer problem, slow processing, viruses, missing documents, etc. read more

I have known Neil for several years and I can always count on him to deal with any issue that arise with my computer. Neil is honest and professional. I once could not break away from work and Neil told me he was in the area and came by the jobsite in SF to pick up my computer! Where else could I find someone who would do that for me? Also Neil recommended and installed anti virus and Malware software and I've been trouble free for 2 years now! read more