1. Coats Auto Sales

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    Raleigh, NC

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    Coats Auto Sales

    5.0 (1 review)

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    10 years ago

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    Shumaker Motors - Customer surprised his fiance with a new car!!!
 Thanks for your business!!!

    Shumaker Motors

    (10 reviews)

    A big thank you to Shumaker Motors Chris and Barbara Shumaker. i am very very happy with the…read moreservice i got. I saw a Toyota Van like i was looking for on FB Market place that Shumaker Motors had posted. I messaged Barbara and to my surprise she responded right back to me so very nice and not pushy at all like a lot of sales people are. I set up a appointmen for 10:00 this morning and i couldn't make it due to over sleeping. I messaged Barbara and told her that i woulden't be there at that time and i would be there later in the afternoon. Again to my surprise she was very nice to me. I got there about 3:30-4:00 and the Van was exactly like i wanted. Chris and i went on a test drive for about 20 minutes or so. For the first time in my life dealing with someone Chris encouraged me to really hammer down on the highway to check it out real good. I had already researched the reviews on the Van and knew what i was geting. To my surprise Chris was really up to date on everything about the Van and he was very honest with me. Believe me i have never met anyone as honest and professional as Chris and Barbara are. THEY treat and taik to you with respect and pride. You are a Valued Costomer. I will be going back in the morning to pick up my Van, I encourage everyone wanting a vehicle to go see Chris and Barbara. I promise you will be very happy. It was a Blessing from God that i saw the posting on FB Marketplace. Thank you again Chris and Barbara Shumaker. I am a very happy Customer and i will be Highly Recomending Shumaker Motors.

    I love this place!!! They don't stop after you buy your car. They just keep on going. If you need…read morehelp finding some one to do some work on your car , like oil changes or a place to get tires or any of that. No worries just ask them and they will direct you to the write place. We just bought our 3rd car unseen. That's how much we trust them. We just told them what we wanted and they found it for us . Great white!!! They are our family now.

    Capital Chrysler Jeep Dodge Service Center - This is how I got my truck back!

    Capital Chrysler Jeep Dodge Service Center

    (11 reviews)

    Terrible service. I…read morebrought my Jeep in after it was vandalized and someone put an unknown substance into the gas tank. To avoid causing any damage, I had it towed to the dealership instead of driving it. My appointment was scheduled for the following day, so the vehicle was supposed to remain parked until then. Instead, I started receiving notifications from the Jeep app that my vehicle was being driven. According to the tracker, it was taken on about a 20-mile drive before anyone had even inspected the gas tank or determined whether it was safe to operate. The next day, the service advisor told me they had checked the vehicle's computer and found no issues, but that they could drop the fuel tank and take a fuel sample to verify everything was okay. I agreed because that was the reason I brought it in. When I picked up the Jeep, I assumed everything had been done correctly. After I got home and inspected it, I found that the technician had never reinstalled the gas cap--it was left hanging by the tether. Driving a customer's vehicle before verifying it was safe, then returning it with something as basic as the gas cap left off, does not inspire confidence that the work was performed carefully. Based on this experience, I can't recommend this service department. No value in coming here even if you have a warranty

    I have had three bad experiences here with Joe the service tech. He is rude and condescending. I…read morewent in for a simple oil change getting my vehicle ready for a family trip and as I was leaving the lot noticed my car was not driving as smoothly as when I came in. It was my vehicles first oil change as it is a brand new car. When I stopped at the first red light to get gas so we would be ready to leave the next day for our trip the car totally shut itself off and I had to restart the vehicle. It jerked a bit on my way home and spoke to my husband about it. That evening I had to drive my husband to the emergency room and right away it started having the same issues. I was nervous we wouldn't make it to the hospital and really nervous about making it back home at 3:30 in the morning. It's the last thing you need to worry about in that situation. The next day I called and tried to come in and was told they couldn't see me until that afternoon and not guaranteed to have my vehicle that day. I told her this was obviously an issue that happened the day before and was nervous about even driving back to the service area. We went ahead and drove there to speak to someone in person because obviously not something they let you do. When we arrived we explained the situation and I was told to go inside to speak to the guy in the red shirt (name JOE). He is the same guy who has been rude to me before but still went in and showed him a paper I pulled from my glove box and explained the situation. My husband was also with me as I made him come because for some reason some mechanics like to treat women differently in these situations unfortunately. Right away Joe tried to say the oil change would have nothing to do with what seemed to be happening and was probably "bad gas" as if I am a total idiot. My grandfather was a mechanic and I know my way around vehicles pretty well. Also took mechanics in high school so not a total idiot. He also mentioned a software issue but didn't think that was it. Still going with bad gas. I tried to explain that was definitely not the case but apparently he already made up his mind. We told him we had a trip planned and needed it back as soon as possible or would need a loaner car if they couldn't do that. He said all his guys were at lunch (it was 11:30 and what kind of department takes lunch all at the same time??) We left the vehicle there and went to pack hoping to hear back in a few hours. By 3:00 when we didn't hear back I called and was unable to get any info. I tried another number which goes to Stephanie at the express lane since I had from the day before. She said I had called the wrong number and when I explained the situation she said she was unable to get in touch with someone for me. Her desk is a few feet away and didn't even have to tell to speak to the guys at the service desk. My husband then decided to call and see what he could find out as I was getting the run around. My husband tried to call as I was getting the run around and he also had no luck. The last time I called I told Stephanie I wanted to stay in the line and speak to someone in charge and did NOT want to speak to Joe. When someone finally got on I tried finding out the update and was getting nowhere. I didn't realize it was Joe I was speaking to until he started raising his voice again saying it was bad gas and how we would need to get insurance involved since warranty would not cover it. However he had not yet tested the gas to confirm....wait so you have had the car for over 3 hours and you still haven't tested it or know what's wrong but you are still saying something that is clearly wrong. I then said I wanted to speak to Bill Lee. Joe then lied again and said his office was at the other end of the building and could not get him. We knew we would have to go in person yet again and loaded another car to go figure out what was going on. My husband went in to speak to Bill Lee as I was going to totally lose it if I had to go and speak to Joe or anyone as incompetent as him again. Of course my husband had no issue when he spoke to Bill and found out guess what it was a software update that needed to be done and our Wagoneer was ready to go. Hmm no bad gas?? Give me a break!! It is extremely sad women are still treated this way in 2024!! Bill even made a comment to my husband that he had been married 21 years and realized that he needs to speak to women differently. No how about just doing your job and I don't know maybe not be condescending to customers. If I spoke to my patients that way I wouldn't have a job.

    Carvana Raleigh

    Carvana Raleigh

    (195 reviews)

    I decided to sell my 2023 Rivian R1S in August 2026. I shopped around to multiple dealerships to…read moreget offers to purchase. I had a few give me a quick purchase price with just entering some information about my vehicle. A few different companies needed me to bring my vehicle to them to physically inspect my vehicle in order to give me a purchase price . I decided to take my car to Toyota & carmax. Toyota gave me an offer but when I brought it in like scheduled the manager wouldn't even see me and told a sales rep to tell me that he's no longer interested. I decided to go 5 miles to carmax who gave me an offer in an hour. after that I decided to sell to carvana who offered the most to purchase my vehicle without even looking at it. the only stipulation was if I lied about the descripti and or there was issues then the price would go down. I brought it in, they accepted the at full purchase price, they sent the money to me within 48 hours and paid off the within 3 to 5 business days. It was a very quick and easy process and I would do business with them again.

    Great experience selling my car to Carvana. So easy, started with the online process. You do…read morereceive reminders as you approach your appointment date. All was on time and only took about 10-15mins. We did a bank deposit and received the very next morning. The price I received for my car was inline with estimates, kelly blue book and another offer. I would highly recommend.

    Coats Auto Sales - car_dealers - Updated September 2026

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