I bought a 2018 Audi from this dealer 1year ago. My transaction went so smooth. The owners are very…read moreefficient. Randy and Ahmad are amazing. They work very hard to keep the customers happy. I would buy again. Thank you guys for all you do. Wanda J.

We bought a new car for my daughter and it was a pleasure working with both the salesman, Mike, and…read morethe owner, Randy. It was a nice 2014 Subaru Legacy which had high miles, but was in great condition. We had such a great buying experience, that when there was an issue after only a week with the car, I had no doubt that Randy would take care of the issue. They stand behind their vehicles and not only picked up the car, but are taking care of the repair as well without question. I highly recommend this dealership if they have a car that you like, as they are honest, fair and make the whole experience easy. They also have their own repair shop and a mechanic who is also named Mike, who knows his stuff and gets it right!

Great experience Sales person, Elie, was very helpful…read moreknowledge thoughtful in a car buying experience which can be annoying and lengthy After purchase service was good too

I went to Hanna in hopes of selling my '17 Acadia. I dealt with Donna who at first was kind. It…read morewasn't until I started asking questions about my car's valuation that things turned south. I was met with condescending responses and for some reason she felt the need to tell me repeatedly that she's worked in sales for five years. The worst of it came when I asked for the offer in writing. She was reluctant to provide the document and when she did the information was incorrect. We decided to sell elsewhere.

I turned in my leased vehicle here yesterday and it was a BREEZE. Coming from out of state, losing…read morepaperwork to turn in a lease, this being my first time with a leased vehicle, and had wear and tear on the vehicle, I had a bit of anxiety. However, ALL of the employees here are super friendly and welcoming (may have been the Girl Scout Cookies I had on me to start friendly banter ha). They took my car for a drive, checked it out, signed it off, and bam...done within 15 minutes. No need for stress at all! They were all reassuring and told me that the only thing I needed was that third key I didn't even know I had (thank goodness for the junk drawer box I packed) or else it would be a $500 fee. This was seriously easier than looking for a vehicle. They also did not try to sell me any cars or pressure me in the slightest. These guys are professional and did not take advantage of lil ol' me like soooo many places I've gone to. I HIGHLY recommend returning your leased Subaru to this location.

Ms. Dakota Romano gave exceptional customer service from start to finish! She along with Kevin went…read morethe extra mile to make sure I was leaving in an auto that I was completely satisfied with. I couldn't have chosen a better dealership to shop with! Definitely recommend :)

Wesley was a great sales person he did amazing work and really helped out getting the price right…read morefor us. All I have to say is thankyou and you will forever have my business.

I would not recommend buying a vehicle from Fred Anderson Toyota if you expect reliable service…read moreafter the sale. The sales experience may be fine, but the service department has completely ruined the ownership experience for me. I have now wasted two separate mornings trying to get them to complete a Toyota TSB repair for squeaky brakes on my new $70k 4Runner. Before both appointments, I specifically called and confirmed that they had the parts needed to complete the repair. Both times, I was told yes. At the first appointment, they took the brakes apart and then realized they only had 3 of the 4 replacement parts needed. I was told they would call me when the remaining part came in. Months went by and I never received a call. Trying to get through by phone was also a mess, because the phone system seems designed mainly to schedule appointments, not resolve existing service issues. After I opened a brand engagement case with Toyota, I promptly received a call from Aurora. To her credit, she dug into the issue, identified the problem, confirmed a new appointment, and told me the parts were in stock and committed to my vehicle. I showed up for the second appointment today and again asked the service advisor to confirm that they had the parts. At first, he said they did not. After more digging, they "found" them. Then, after I had already waited about 90 minutes, Kevin came to the waiting room and told me they did not actually have the correct parts. At that point, I spoke with the service manager. The offered solution was to top off my gas tank. That does not come close to making up for two wasted mornings, taking time off work, arranging my schedule around these appointments, and still not having the issue fixed. This has been an extremely frustrating experience. I bought a very expensive new vehicle and have had to chase the dealership for months just to get a known Toyota service issue addressed. Based on my experience, I would not trust Fred Anderson Toyota's service department.

save your Money , time and sanity and use this car broker for your next purchase. honest , fair…read moreprice . no dealing with crooked salesman pitches and lies . got the car of my dream at below MSRP . no gimmicks just transparent facts. would highly recommend Kathy . She made the buying process seamless and should I dare say , enjoyable ? lol . use their service . you won't regret it .

I came in with low credit and previous repos but that wasn't a problem. Moe helped me out and put…read moreme in a new car same day with good interest rate .. 10/10 would recommend

Scheduled a test drive for 6:30, and walked out the door at 7:20 without ever getting in a vehicle…read more Sat in the lobby and watched people go by and be tied up with other customers. I would not recommend using this location; I left feeling like my time was not valued and like I wasted a large portion of my evening between the drive there, waiting, and the commute home.

We had a very good experience at this CarMax location…read more We had been looking for a newer car for me, dealt with other car dealers that used bait and switch tactics. We found a used Volvo that we liked online, made an appointment to see it and from the minute we walked in until we traded in our car and bought the Volvo was under 3 hours. Unfortunately, the car we liked had a dead battery but this was handled easily by our sales person, Johnathan. We arrived with financing in hand but honestly, CarMax offered a lower rate and better terms overall. Our car had one minor issue and we received a work order and it will be taught care of this week. Showroom was clean, our sales person was wonderful and the finance lady was great, too! We had a good experience here.

Greg and patrick were very friendly and honest. They did not pressure me to buy a car rather let me…read morewalk around and choose the cars I wanted to test drive. I got a good deal on a Toyota with only one owner and traded-in my corolla for what i wanted. Once i made my decision i was in and out in no time. Very good experience I definitely recommend this dealership in the triangle.

I called to ask about the mileage on a vehicle. The guy answered my question. I said, "ok thank…read moreyou." He then said, "*uck you *itch." And hung up. If I could give zero stars I would.

This process was so easy, I love that I did not have to go back and forth with a salesperson. If I…read moreneed better understanding, I just request for someone to give me a call, and they would call and walk me through the process. At pick up it was very easy sign my name on the line and drove off in my new car in about 45 mins if that. Took car to Buick to have it looked over. They said you got a SOLID car. So all in all I love my new car. :) Best way to buy a car!!!!!!

On 3JUL2026, we had picked up our vehicle and upon the ride back to our home we noticed something…read moreseverely wrong with the tires of being unstable. Immediately informed Carvana and got in touch with silver rock. They referred us to Firestone which the next day the balance and alignment were fine and couldn't find the issue. Called silver rock again and allowed us by referral to be seen at the dealership. At 0900, after my husband completed his procedure at the hospital, we believed this was a simple process. This vehicle was being sold with bad tires and it is not our fault. To our complete surprise, we were at the dealer for over 5 hours, being informed it may be over 24 hours for a decision, being told you may need to exchange (I told them I'm happy with the vehicle why is the option for exchange is it because you don't want to cover new tires??) the tires were considered undriveable and safety hazard. That is a question upon selling your vehicle about tires in which Carvana failed to identify. We were extremely frustrated and it took the Volvo service tech and manager stating "you should do better these customers have been here over 5 hours". Ultimately it was finally approved but both my wife and I were on the phones from being hung up on to just wait (this is close to closing time for the dealer). We were told to get possibly a rental in which they did not have and this is our primary vehicle for the family!!! I have bought 3 other vehicles with Carvana without issue to include working with silver rock with absolutely no issues. This is the FIRST time to go through this process and makes me doubt the efficiency and care to really take a look of vehicles being sold to making them available to sell. Safety hazard could have been life altering in which we had no idea. The entire 7 days were used to fix this issue! I was disconnected a few times from silver rock cause there were no explanation and honestly no sense of urgency to resolve knowing we were waiting that long. I am extremely disappointed with this vehicle purchase and truly silver rocks process of resolution. I am thankful we did not get the warranty for purchase and may be our last to buy from Carvana giving how we were handled.