Worst Experience Ever!…read more I took my daughter to Lucy's Formal for a graduation dress. Not only was the dress overpriced but the experience alone just not worth time or hassle. The dress needed alterations and that's where the nightmare began the owner Elizabeth/Lucy who sold us the dress informed me our dress would be ready the following week. Her in store seamstress pretended to show she understood our request & went to pin the dress according to the adjustment we were requesting. We paid for the dress and were told it would be ready the following week. with only alteration payment being outstanding. When we went back the following Wednesday, the dress had been altered, but nowhere near to what we had requested. We asked for knee length and it was longer than knee length she had messed up the right side cup and sleeve, to my amazement she thought we wouldn't notice and expected us to leave with the dress damaged & with a dress that looked completely opposite of what we had asked for. When the customer service girl came to help not only was she arrogant with a really crappy attitude, but no customer service experience whatsoever instead of listening to me about my concerns she was more Worried about whether or not I had paid for the dress even though she had the receipt in hand that said PAID!!! After seeing it was paid for and me telling her 3 times I had paid! She then allowed me to explain that the alterations were not at all what I had requested, she informed me the Seamstress was not available that day to take new measurements but she would take measurements her self and leave notes behind for the seamstress. I was skeptical but at this point I needed the dress to be completed so she proceeded to take notes and was writing everything down thoroughly. We once again left not as confident, & concerned that the dress would not be done in time for my daughter's event. She told us to come back in 1 week. The following week came & days before the dress should have been completed I get another call this time from Itzel informing me that she did not know why my dress was still there, and they had lost all the notes of the alterations that needed to be made. She also shared there was no seamstress in sight so it would take another week for dress to be completed we're now going on 2 weeks. She asked me to come in on a Sunday evening, where she normally doesn't work, but according to her she would be there and could take the time to go over the measurements for the third time to make sure that the Seamstress got the proper notes and would this time make the correct alterations. I showed up Itzel nor the Seamstress were there. And a third arrogant customer service rep assisted or pretended to help me. I kindly asked if she could call Itzel because I had been standing there for 15 minutes & she stated well if she told you she was going to be here she'll be here. 30 minutes later & still no one showed up. Luckily a kind lady by the name of Soila ended up walking up to assist and really if it wasn't for her, the dress would have never been completed. The alterations would not have been made according to my standards and this would have been a complete disaster finally after 3 weeks the dress was completed and I had to go to the seamstress house to pick up the dress because I could no longer trust the incompetence of the store and owner . if I'm rating this place one star it's because it's the worse I can rate If it was up to me Lucy's formal would get zero stars for their horrible customer service, horrible employees! The owner takes absolutely no accountability or responsibility for the actions of her employee total disgrace. I would recommend nobody shop here and save yourself the time and money and go somewhere else because there are plenty of places like this that don't treat their customers the way these people do.

Horrible experience , would not recommend If I could give…read morezero stars . I would give ZERO STARS! We came in with good spirit and questions about accessories. But from the start , I was extremely disappointed with the service. The so call "manager" was insistent on pushing something we didn't want, making the experience uncomfortable. She also acted as if she was busy, even though there were no other customers around. Overall, it felt dismissive and unhelpful. Definitely not the kind of service I expected. I would recommend to go to a different place with better quality.

Wow Coco Berry Kids is awesome, talking about being a kid again, it's fun festival colorfully, in…read morecustomer service is out of this world, I highly recommend everyone to give Coco Berry Kids a try you will not be disappointed it will be a experience not only for the kiddos but for you as well!!!

I needed a prom dress altered for my daughter and not a lot of time to get it done. I called and…read morespoke to Jasmine who was so helpful, professional and gave me a general idea of cost (none of the other businesses I contacted were willing to give any info over the phone!) and she said she could get it done for us. We brought her the dress, she took my daughter's measurements and we picked up the beautifully, perfectly altered dress less than 24 hours later! I highly recommend this business!

Jasmine went above and beyond with my last minute alteration. I had a broken zipper on my dress…read moreand she was the only seamstress who was willing to help me on such short notice and she even was able to hem my dress in less than 2 hours. She replaced the broken zipper and restored my dress to even better state than when I brought it to her. The dress fit me like a glove and am so grateful for her willingness to help me when the other 10 tailoring places turned me down. I highly recommend Jasmine for any of your tailoring needs. She's a life saver! Thank you Jasmine you have definitely gave me a piece of mind.

I couldn't recommend this place enough! They are so kind and made my entire month by helping with…read moremy upcoming snowboard trip. Kailyn and the team truly care about their customers and you can tell with their service. Wouldn't shop anywhere else!

Dog-friendly kayak rentals, and extremely friendly and amazing service! I found this spot on Yelp…read morewhen looking for a dog-friendly water sport rental. From the moment we walked in, to the moment we were on the kayak, the team was so helpful and sweet to us. They made the check in process easy, and gave us clear instructions on where to go on the lake. My dog was so chill on the tandem kayak, and the overall experience was so much fun. The rental was for 2 hours at $60, but we got tired after about an hour. Even then, it was still super fun!

Since I have my own equipment, I didn't need to rent anything this weekend but I suggested this…read moreplace for my friends to rent skis & snowboard It has a great price & the staff are always kind every year when I come! Snowboard, boot & binding was $35. 2 sets of Ski, boots, & sticks were $70 Return is very convenient! We also rented the equipment the night before & it's only considered a one day rental

The only positive about this shop are the dog that roams around, and the reasonable pricing. I…read morestumbled upon this shop through a few Reddit recommendations. of this place. Now let's begin, Check-in was fine, but things quickly went downhill. We were initially 3rd in line for the ski demo 'expert'. He seemed to be quite knowledgable to his credit and took his time with each customer. However, despite us waiting patiently, he started having people who arrived much later, cut in front of us. We somehow go from 3rd in line to being 16th. We stayed patient up until this point, until he got a little too excited with this younger girl behind us. This was the final straw. This is when I finally spoke up that we've been waiting a long time and needed to be taken care of first, when he got extremely salty. At this point his mood had shifted quite drastically. He starts by saying I notice you put 'Intermediate' as your ski level. For context, I was on the Mammoth Ski Team for 2 years when I was much younger. That being said, I hadn't skied in a few years by then and grew a few inches so I didn't remember my exact ski height. Continuing throughout our conversation, he says "Oh if you were an intermediate skier, you'd be able to know what your ski height is." Then proceeds to say this 3 more times throughout our interaction. The ski boot fitting station wasn't that helpful either as he had given me an ill-fitting boot that had a massive divot by the toe section. I proceed to hand it back and ask for him to get me a new pair after explaining the situation. And he blankly looks at me and asks if I need a new pair. This store was very disorderly and condescending. As an Asian customer, I feel like preferential treatment was given to others. This was not my interaction with Dustin (the owner that responds to these Yelp comments), but one of his employees.

Came in expecting to find a cheap suit for an upcoming wedding and leave without a second thought…read more Instead I left feeling like family and wanting to come back again and again for any future. They definitely got me hooked as a returning customer. Bachir was very patient with me and made sure to address all my wants and concerns for what I was looking for and yet wasted no time finding the perfect fit for me. Whole process from in to out the door couldn't have taken more than thirty minutes, and that was with juggling with a second customer. You can see how talented and passionate he is about his craft. On top of that the pricing is very affordable. I paid for a full outfit (jacket, shirt, tie, handkerchief, pants, shoes) and tailoring for less than what I was prepared to pay for the suit alone. Tailoring was also very quick too - even offered to get it done same day which is amazing for those needing a last minute outfit. I'll definitely be coming back for when I need more suits. Highly recommend!

Suits were tailored and ready in 3 days, fit perfectly, and Bachir texted updates when they were…read moreready. Super smooth experience. HIGHLY RECOMMEND Went in for suits for a friend's wedding. Was in a pretty bad mood, but Bashir completely turned the experience around. I showed him a photo of what I wanted and within a few minutes he pulled two perfect options for me. My husband and I were both set quickly.

The family and I were skiing at Mountain High and so glad we decided to get rentals from here…read moreinstead. The ski package (skis, boots, poles) were $30 a person which is like half the price of what the ski resort would have charged. Pick up and drop off was super easy and the staff were helpful and friendly. Pick up took probably 15-20 minutes to get all our gear and the place was decently busy so kudos to the staff for being so efficient!

I just left this place. Service is fantastic. Prices are more than fair. I will definitely come…read moreback.

In my experience, there is one place to go for formal & business attire in Temecula & it's Class…read moreAct. Shae & Sal are amazing and accommodating on every level. They are a large part of the value you receive as a customer, as they make every interaction more of a personal experience. If you are in the market for a tux or suit, whether buying or renting, do yourself a favor and go see Shae & Sal at Class Act. You'll be the better for it.

They don't call this place Class Act for nothing. My wife and I came here from Fallbrook to buy a…read moresuit, and Sal, the owner, was fantastic and provided excellent service. I bought a suit along with a few other items and could not be happier. Sal was easy to work with and gave me a great education on suits and formal wear. We will definitely be back, not just to pick up my suit, but to purchase more from Class Act and Sal. My only recommendation for Sal is to take a few days off each week. You are working too hard.