PLEASE DO NOT GO HERE. UNLAWFULLY OPERATED…read more The practice is run by a Physician Assistant (PA), but New York State law clearly states that PAs must work under the supervision of a licensed physician. When I asked to speak with their Medical Director, I was told they didn't have one. (Article 131-B of the New York Education Law governs the practice of physician assistants in the state.) The injector GiGi performed unauthorized treatments, including injecting Botox into my gummy lines--something I never requested or approved. When I returned to address the poor results, the PA had to step in to sternly direct the injector to only use half an injection to fix the Spock brow I had been left with. Despite these efforts, the results were far from satisfactory. My appearance resembled what can only be described as a "serial killer" smile. (See below pictures) They also convinced me to choose a "lip flip" instead of lip fillers, claiming it would help "quiet my facial muscles" before injections. It's unclear whether the resulting smile was caused by the lip flip or the unauthorized gummy line injections, but the outcome has been devastating. Even three months later, my smile is still not back to normal, despite being told that the effects would wear off quickly. The dismissive attitude that mistakes don't matter because "Botox wears off" is unacceptable. If a procedure's effects last for months, the least they can do is get it right the first time. Another alarming issue is their lack of transparency. While consent and waiver forms are uploaded to the online portal, they fail to include any documentation of the injection sites. This omission feels deliberate, and it makes me question what they might be trying to hide. On a personal level, this experience ruined what should have been a joyful time. I had just returned from a 10-month military deployment and was looking forward to reuniting with my loved ones. I wanted to look refreshed and less stressed, but instead, I ended up feeling self-conscious and unattractive. I even asked my boyfriend to delay proposing because I didn't want to look this way in engagement photos. It's heartbreaking that such a special moment had to be put on hold because of their carelessness. The staff assured me that what happened to me was rare and that the effects would subside quickly. However, after extensive research, I found only one similar case online, which confirms that my experience is far from normal.

Wonderful! I've been coming here for 2 years, and have had nothing but great experiences and…read morefantastic results! Gigi and Kelly are amazing and so knowledgeable. The entire staff is warm and welcoming. I have never had any issues with my Dysport injections, and have NEVER been pressured into anything! Rest assured, you are in fantastic hands when coming here! So grateful for this team for always making me feel beautiful and making it so easy to treat myself!

I had a really disappointing experience at Skin Forensics…read more I came in during early pregnancy after having already experienced back to back miscarriages, and my skin was in terrible shape. I explained that I believed I was dealing with hormonal acne, but the owner repeatedly assured me I was wrong. Instead, she diagnosed me with dermatitis and insisted that I was likely having an allergic reaction to my laundry detergent. She recommended an oil-based cleanser that she had formulated herself, which I personally believe made my skin significantly worse, and I also spent money replacing all of my laundry detergent based on her advice. Throughout the appointment, I felt unheard and dismissed. After my skin continued to worsen, I later saw a dermatologist, who confirmed my suspicion that I was, in fact, experiencing hormonal acne. What concerned me most, however, was that despite knowing I was pregnant, she encouraged me to take cod liver oil supplements, saying the high vitamin A content would be beneficial. I later learned that excessive preformed vitamin A during pregnancy can increase the risk of birth defects, and I was incredibly relieved that I chose not to follow that recommendation. I understand that everyone's experience may be different, but based on mine, I would encourage anyone--especially if you're pregnant--to be cautious and to discuss any skincare or supplement recommendations with your OB or healthcare provider before taking them.

I'm a travel nurse, and I've been to several estheticians across the country. I can confidently say…read moreshe is the best I have been to. She has treated my skin with mask-related acne. Hormonal acne, during my pregnancy and now postpartum. When I started seeing her, my goal was to control and improve my acne. I have exceeded that goal and am now confidently rocking my skin makeup-free. Her knowledge of skin and how to care for it is extensive. She analyzes your skin and gives an in-depth recommendation on a home routine. She is judgment-free when I'm not consistent with my routine and helps me get back on track. She is worth every penny. With consistency, you will see improvement and enjoy every visit, as she is not only an amazing esthetician but also an even better human being.

Used a Groupon and found this place by chance! I high recommend, but do not buy the Groupon. If you…read moremention the Groupon they will honor that price as well. (Groupon takes a very large percentage from the business) Staff was very professional, and attentive to areas that you need the most work on. They adjusted pressure as needed, and were very professional. I would return to this location.

BEST MASSAGE EVER!!!!…read more I've have several massage therapists, saw a regular therapist for years, and always stop in on the random chair massage pop ups you see about. Needless to say, I feel qualified that I've experienced many styles, types, techniques and different people when it comes to massage therapy. I booked a 90 Minute Couples NSL Massage for my boyfriend and I on a whim. First Impression: The outside it adorable to walk up to and upon actually entering the premises we were blown away by the immediate feel of magic, ease and wonder all at once. I've seen many different aesthetics when it comes to decor yet this was otherworldly in a provocative and enchanting way. This feeling continues throughout the rest of the stay, room to room and into their gorgeous back courtyard! Point of Interest Number Two: The massage therapist made me feel instantly at ease and in capable, knowledge hands; safe. I instantly began to melt into the techniques he was using that I had never felt before. The entire massage was almost entirely new to me as far as style and I loved every single second of it. My boyfriend was equally in heaven with his therapist. I could go on for an essay's length about this world-class massage team we experienced right here in this hidden gem in Albany. I rarely right reviews, yet had to this time to spread the word about this amazing gift you will be giving any recipient of a service from this Spa! The insane part is the next day, instead of reverting to my natural hunched neck and slouched shoulders and general poor posture, he'd corrected and felt so many cracks in such a pleasantly releasing way), I continued to stand straight. I was walking with my shoulders squared back, chin high, NATURALLY. The man also fixed my friggin' posture! Trust me, you will 100% NOT be sorry you trusted this review.

I went to Spa One for the first time to correct a bad lash job done at a nail shop. My lashes were…read moreall knotted together and covered in glue. I made an appointment with Vanessa and she was wonderful. She made me feel really comfortable, and it took her almost an hour to remove all the glue from my bad lash job, but she was able to safety remove my lashes with very little damage. I had her put on a quick set of flares and they lasted almost 2 weeks and they are beautiful! She is an awesome eyelash tech, I highly recommend this place, the staff is friendly and professional.

I was always a fan of Spa One due to the services given by Marika and I was extremely disappointed…read moreto call and hear that she was no longer there. I was relieved to hear that I was still able to receive her services at her new location, Artistry of Face, in Loudonville! This is a HUGE loss for Spa One!!!

I just got a cut and color from Junko and she did an amazing job. I'm very very picky about my hair…read morecolor looking natural but expensive but not done at all...if that makes any sense, and Junko nailed it. Hair is a gorgeous brownish blonde, perfect for winter and for getting some sunny highlights in a few months. Cut and style are also great. So happy with my hair!

Made the 45min drive to Albany after reading positive reviews on yelp. Pleasant setting, looked…read moreclean & professional. Arrived on time 11:30am for haircut, mani, pedi. Jan got me started on pedi & mani with diligent young lady- was great! By 1:12pm Jan was finally ready to cut my hair after shampooing, $15 eyebrow wax that she talked me into, & finally voila, a $55 10-min haircut with no layers nor shape. I asked for side bangs 3 times & each time was met with resistance. "I don't want to cut too short" I gave up after the third ask. Conversation was also intrusive - where do you live? What's your job? What's your ethnicity? This is supposed to be a relaxing experience, not an interrogation. Total bill $145. Will not be going back for sure.

I would highly recommend this place. The owner is super upbeat and positive. Her level of skill…read morefar surpasses any place around here.

From the owner: Have you ever wanted to be pampered from head to toe without leaving your home? Or desperately…read moreneeded a massage but couldn't get away from the office? You're in luck! I come directly to your home or office to provide you with unparalleled service at affordable prices. Let me pamper you and your guests on your birthday, bachelor/bachelorette party, day of your wedding, anniversary, gals night in, or just because. Some of the services available are facials, waxing, body scrubs, back facials, vajazzling, glitter tattoos, and manscaping. I am also a Mary Kay Beauty Consultant. .

I did not like my color. The manager scheduled me immediately and it was redone. I am very pleased…read morewith the way it turned out and I've scheduled again for 5 weeks. I am very happy with the way they handled everything. I can't wait to go back. I love their massages and mani-pedis too!!

It's a salon. It's wildly overpriced for as dated as it is. You can't help but smell the mold on…read morethe fountain as you walk in. That's your warning right there.

What should have been a 15 minute service, took 30 and was of incredibly poor quality. When I…read morearrived, I was asked if would be open to getting a free wax (it seemed as if the water was just finishing training or just finished training) and I agreed to this. I understand that training services aren't just that, but there's also a certain expectation of quality. I had a Brazilian that left a lot of hair behind and the waxer pinched me a number of times trying to get the wax strips off. As I was under a time constraint and had planned for a 15 minute service, I had to stop her after 30 minutes and leave without a complete wax. She was very nice, but the service was incredibly disappointing and left me frustrated

I have been a client here for many years with nothing but positive feedback. I have recommended…read moreEWC to a number of individuals. Majority of the team members are excellent, however, the Associate Manager lacks professionalism and ability to provide customer service. As the forward facing staff member, and second in command, I would expect more. Clients deserve a higher level of service and someone with the maturity to address questions and concerns. Unfortunately, my last two visits resulted in the same frustration with this individual and her immature, unprofessional, unpolished response. Very disappointed. I feel badly for the technicians who work with her. I would not recommend this location until a change is made.

First Katelyn is now at Domani Spa at 1606 Union St. I had my first, because I am DEFINITELY going…read moreback, facial, massage, hot rock treatment. OMG!!! I have had a lot of challenges since Easter and my stress has been through the roof. It melted out of me during my visit with Katelyn. I have never felt so good! Ever!! Treat yourself people and go see her! She is amazing!!!