I love coming to Jean Paul in Newton Plaza for my nail needs! Wonderful pedicure yesterday with Mandy! Love her care and detail oriented service!! read more

Hairdresser did my nails while waiting on color to set. She spoke very highly of her manicures, so I sap OK. She gave me a gel manicure that she spoke very highly of. It was nice and I was happy. I sent my daughter over for a manicure and she was charged $ 80.00 for a gel manicure. Included in this fee, is supposed to be a hand massage, which my daughter did NOT get. Unfortunately, one of the nails (on this regarded manicure-by Joan) came off either that same day or the next day. My daughter was very upset and called for an appointment to have the nail fixed. She was given an appointment with the woman who specializes in nails and this woman fixed her nail. The manicurist told my daughter that more of the nails were going to fall and she never should have had a gel manicure broker nails are too thin. My daughter was still upset because she paid $ 80.00 for what appeared to be a substandard manicure and called the salon again to complain-she felt she should not have been charged the full 80 dollars. She was told the owner would give her a call to discuss her concerns. This never happened-no one called her. I went back a few weeks later to get my hair done and I did not ask for a manicure. The hairdresser kept making comments about how great her manicures are. She must have given me this message 4-5 times. I didn't respond as it was obvious that she felt like she was right. Apparently, she is in the habit of giving gel manicures to people who shouldn't have them, not accepting any responsibility for a manicure that started falling apart within 24 hours all for the price of 80 dollars. No, I decided to write this review given the response of the hairdresser and the lack of response by the owner. Rather arrogant and egregious behaviour by both. I was happy with hair service, but not even that will get me to EVER go back. read more

Several years ago my husband gave me a gift card for $200 and when they switched to a new computer system they said they had no record of it. I swore I would never go back and I did 3 weeks ago. I had a level 3 stylist and paid $70 for a haircut. The back is so uneven and when I called to have it fixed they said I would have to pay for another haircut. TERRIBLE CUSTOMER SERVICE. Stay anyway and now I will definitely never go back. read more

They are reliable and they keep your color on file for when the stylist changes. Nice environment, relaxing and comfortable. Sunday hours great for me. Prices are reasonable. read more

I got my hair done with Riley and it's seriously one of the best colors I've ever gotten. She really took the time to understand what I wanted with my hair. She truly a gem to the jean Paul team. I also always get my nails done with Mandy and she's beyond phenomenal. Everything is usually pure perfection. read more

ANTI SEMITIC HAIR SALON! BEWARE PROTECT YOURSELF! The "color specialist LOLA" absolutely destroyed my hair. I kept wondering why she would do this to me. My hair was so many different colors that it took them 6 hours to try and fix it (they didn't) also I asked for a trim on the ends and my hair was missing 4-6 inches depending on the side. It was so uneven the other hairdressers were appalled. When wondering why their "amazing specialist LOLA" would do this to me. I realized the conversation we had while we were starting my appointment. She asked about my baby and I told her how important my hair was that I grew during pregnancy was to me (which she cut off about 4-6 inches depending on the side) she also asked about my necklace which I explained that we were jewish. She immediately said she needed some water and left to get some. I can only speculate as to what she did but she came back and would barley speak to me then proceeded to absolutely ruin my hair. If I could give negative stars I would. I do not wish to share the pictures as they are humiliating as I had been crying so hard. If anyone wants to see search them on tick tock. While trying to find a reason for why their "color specialist LOLA" would purposefully push me out of the chair with wet hair I was told by a male employee when I went back in for them to "fix" it that she has obviously done it so that I wouldn't see how bad it was. When I talked to multiple managers about this they tried to manipulate and gaslight me into not writing a review and refused to refund me the service which I was told by multiple employees I was grossly over charged for. They charged me just under 500$ for "partial highlights and a light trim". I explained to them that she treated me differently when I explained me baby and that we were Jewish they wouldn't respond or even apologize. They like many others around the world would rather pretend it's not happening then stand up or say they are sorry. A salon who not only has employees that orchestrate antisemitism in their daily Routine but stand by it! read more

I've never gotten any hair services done here, however this is my favorite spot to get my eyebrows waxed. They're always clean, friendly and on-time. I sometimes call the day of, and able to fit me in. Very friendly and they always do a great job! read more

Totally angry that I arrived at my appointment to find a 20% price increase. There was no notice when I made my appointment. I will not go back to a place of business that treats their customers in this way. read more

A few weeks ago, I came in for a consultation with Katie after a long stretch of feeling frustrated with my hair. She listened carefully and validated my concerns. We made a plan together and today I came back. First, from staff to stylists, this is a beautiful, professional environment and I felt so cared for. The space is carefully designed for comfort and efficiency. Big wow! Katie reviewed our plan and patiently answered my many questions. (Impressive!!! I was a little nervous.) She expertly corrected my hair color while highlighting, brightening, and updating my hair. ( She's a great listener.) My husband and I agree that she gave me the best haircut I ever got. I highly recommend John Paul Spa and Salons. I am grateful for my new hair color and cut. Mostly, I'm looking forward to going back. read more

I cannot recommend this salon highly enough due to my favorite master stylist, Rosa. She is exceptional and I have never had someone so experienced and detail oriented as she is. Every time I have had my hair done by Rosa she is completely committed to giving you a style you are happy with, as well as one that complements your hair type and desired color (if dyeing). Absolutely unparalleled talent. I always look forward to getting my hair done by Rosa at Jean Paul because I have tried many new styles and colors with her expertise. Her guidance and recommendations have always worked out and exceeded my expectations. Tremendous quality, service and she sets the bar very high with her skill. read more

The salon is spacious and lively, painted in a fresh palette of white walls and citrus accents. I assume it has superior ventilation because, despite multiple hair color stations, there is no chemical odor. I started getting my hair cut at the Stuyvesant Plaza decades ago, and have never been disappointed. When I turned 50, I began to get my hair colored although I was reluctant to let go of my original unique mix. Bettina is an artist. She listened and then did an amazing job of covering the grays and coloring my hair so that it looks better than I could have imagined. read more

Jean Paul Spa and Salons - Luxury hair color service. - Hair Salons Near Me - Latham, New York

My first visit to this location was in August 2020, to fix a bad haircut I'd gotten that same weekend. They knew how stressful the other experience had been and Olivia did an amazing job repairing the damage. They also had great Covid-19 protocols in place - waiting outside, temperature taking, and hand-washing for customers and stylist prior to beginning the cut. I had previously gone to the Albany location and left because it seemed like there was high turnover, which always led to mixed experiences - always nice people, but not always a good cut. I will definitely go back to the Latham location and I will gladly give Albany another try if the occasion should arise. That's how happy and relieved I was after this experience. read more

I have always hated getting my hair cut. When I went in for my appointment with Shayna today, my hair was a frizzy, messy, curly mess and it was down to my lower back. She did such an amazing job! She listened to what I wanted, offered her thoughts/ideas, and then gave me such an amazing haircut. Without hesitation, I would recommend Shayna and this salon to anyone and everyone. They were very diligent with COVID-19 precautions including taking my temperature, wearing masks, and using hand sanitizer. I literally downloaded Yelp so that I could write this review (my very first one). If you are thinking about going here for a haircut, you absolutely should. It is 100% worth it. read more

Such a shame that we aren't able to give them no stars, so here's one they don't deserve. I had arrived before my appointment and was on time but when her other client arrived she began to rush through and disregarded what I wanted. I showed her a picture exactly of what I wanted and asked continuously if she was sure she could provide that for me. She assured me she could so I let her continue. I told her explicitly I DID NOT WANT BANGS IN ANY FASHION, I ASKED FOR FACE FRAMING LAYERS. I did not walk out with face framing layers but with face framing bangs. She asked me when she was done if it was good and I told her no but she did not make an attempt to fix what she had done and was too worried about her other client who had an appointment after me. I was so upset that I didn't demand she fix it right there on the spot and she probably would have done more harm than good. I cried in the chair and the whole way home. Beware you may leave here with bangs you didn't want. read more

Love Jean Paul for my hair....especially Yanee. Great location, convenient, easy parking. Nice atmosphere & staff & overall experience. read more

If I could give 0 stars I would. They did a horrible job on my hair, they cut it uneven and when I asked them to fix it they wanted to charge me an extra fee. They also were not nice about it, they acted like I did something wrong. It's obviously lopsided & everyone notices it. I would never ever go back. I wouldn't recommend this salon read more

Bella saved the day with my blow dry! I was very happy with my smooth salon blow out! I will definitely go back to see her!

Was in town for a wedding and wanted a quick blowout. My sister and I scheduled and got great service from the team. The place was very busy but we were taken back before our appointment times began. read more

Caitlin Ward is always great and knows exactly how to cut and style my very thick Indian hair. I have gotten my haircut several times with her and just recently had bangs cut by her as well and as always she did an amazing job! She is always polite and takes the time to let you explain what you are looking for and always makes sure you like your haircut! read more

Morgan did such an amazing job on my hair. Took my hair from long to a textured bob with angles! I feel horrible for not realizing the place is cash only tip. She spent so much time on my hair and gave an amazing massage during shampooing. Would highly recommend seeking her out for your next hair cut! read more

I have mixed feelings about this place. Claire the manager, Donna the wig consultant and Susie a stylist and colorist are amazing, helpful and friendly. Loved my hair cut by Susie. However, what you need to know is there is a difference in skill level at these salons. Senior and Junior Stylists. ALWAYS get a senior stylist (Susie is great, she can even fix what goes wrong when a Junior Stylist does a horrible cut which was done on my daughter). But the one thing Susie couldn't fix was how short the junior stylist cut hair (And the Junior stlist isn't even on their website, so I want to know who she is and why my daughter was given to her to do a balayage and a cut. The Junior stylist was told by the my 18 year old daughter to cut no more than an inch off the overall hair length and add laters. A length that took her about 8 months to grow out and then the Junior stylist cut off at least four inches if not more, with a terrible uneven cut and left my daughter in tears. After $185 for color and cut, and a tearful breakdown in the car, we went back in and talked with the manager Claire and said she would have Susie, who just cut my hair, to do the task of "fixing" my daughter's terrible hair cut at no extra cost. The senior stylist helped fix the bad cut to a certain extent to cover up a hole in the length as best she could and make it have more movement instead of looking like a dutch boy, but as you know, the length couldn't be fixed and that was the saddest part and the style is not even remotely close to what my daughter wanted . So if you go here, go with senior stylists only and stay away from the Junior stylist whose name begins with an M and sounds something like Mahlak and isn't even listed on the website. DO NOT GET A CUT FROM MAHLAK (sp?). Why my daughter was given an appointment with this amateur hack cutter is beyond me. She did okay with the coloring but cutting/styling hair is not even close to skilled. We trusted Jean Paul for their reputation and that is why we went there. didn't need my daughter to leave there in tears and then have to have another stylist fix it. I will go back to Susie, but I ONLY trust her. read more

I will definitely be trying a different place next time. My stylist did an excellent job blow-drying my hair - I've never had it dried so fast and smooth before. The cut itself was ok. She didn't ask many questions to understand what I wanted, and didn't tell me what her plans were for the cut. She also didn't fix my bangs at all - she almost seemed scared to cut them. A tiny bit in the front also seemed slightly longer on one side than the other side (I snipped it when I got home). If you know exactly what you want and can speak up to articulate it, this might be a good place for you. But for $58 for just a haircut (before the tip), I would have expected someone who could give more suggestions and help find a cut that would suit my hair type. (P.S. Remember to bring cash - you can't put a tip on your credit card. I had to borrow money from my friend, and then I couldn't find the stylist so the girl at the front desk took it and said she would give it to her.) read more

I was in Albany for the weekend and was in dire need of a massage. I took a recommendation from a friend to visit Jean Paul Salon and Spa for hair, nails, massages, facials. I only had time to for a massage but wish I had time to check out more of their services. The massage and facilities were superb. The masseuse was attentive to my problem areas and overall did a fantastic job. read more

I came to the Capital District for a reunion, but failed to pack my wig, so ended up needing one as a bit of an emergency. I'm a trans woman, and the nice folks at Jean Paul had no problem helping me. They sold me a very nice (though rather pricey) wig that is now my new favorite. read more

David is the most incredible make-up artist and I would recommend him to EVERYONE. He was a total perfectionist. Usually when I get my makeup done I end up not being pleased with at least some part of it and change it when I get home... he barely even looked at the picture I brought for reference, knew exactly what I wanted and I didn't change a thing. I won't go to anyone else from now on, thanks David!! read more

I have definitely experienced better. A loyal customer for many years my last visit was not what I was used to or what I expected. Due to COVID i asked if they could fit my mom in for a quick cut - and they were accommodating and were able to fit her in. That was great. The thing is - they put her with the most expensive stylist - my mother is 86, her trim took 20 minutes with a 3 minute blow dry. The charge was 85.00. In addition. I attempted to contact the owner to talk about this but did not hear anything back and was told "well our prices went up because we renovated". I didn't ask them to renovate and I was not informed of this when booking my appointment. It honestly felt like the biggest rip off ever, for both of us. I love the stylist I have had there but the prices and the customer service I received have made me boo my next appt elsewhere. read more

I brought my daughter to Jean Paul in Latham to get a haircut. She's a teenager (13) who very rarely gets her haircut as she loves her very long locks. But, it was time to trim about 3 inches off. Well, after more than 6 inches cut off and several layers put in without consultation, my daughter leaves the salon in tears! While thinking my daughter asked for something different, I went with the new look, until we left and she told me about the experience. Mind you, I paid for a designer stylist $47, and gave a generous tip, to only be VERY DISAPPOINTED! I called the manager the following day and explained what happened. She at first questioned whether the layers just made the "3 inches" look shorter, or in fact more than 3 inches were cut off. She obviously didn't understand our frustration. Just because the person that sits in the chair is a young teenager it is very much expected the professional stylist still discuss the clients wants and wishes. We will never be returning! read more

I was quite impressed by my experience at Jean Paul. I was greeted on time. Despite meeting my stylist, Caitlyn, for the first time, she understood what I wanted from my description and gave me a great haircut. The staff was friendly and courteous. The salon was large, bright, and clean. I left very happy and plan on going back. read more

I had my hair dyed here the other day and I will never go anywhere else again! They did such a good job and the staff is very friendly and welcoming. I highly recommend coming here if you've had a bad experience elsewhere. read more

Amazing staff!! Had a hotel mishap this weekend, and couldn't get into my room to get ready for a friend's Wedding. The salon was able to get me an appointment to have my hair styled and my makeup done last minute. Everyone was great, loved my hair and makeup and couldn't thank them enough for helping me out!! read more

Kevin (blonde n little) is the absolute best! He's done two of my coworker's hair and they look amazing! Would definitely recommend him for any balayage or pixie (or any haircut really)! read more

This is BY far THE WORST want A Be upscale salon. They definitely know how to Overcharge. I got a touch-up & haircut and it was $220. They put on my receipt I was charged for 2/3 head of highlights when I got bangs & roots. I asked the manager, Clair, to fix the amount because it's not right paying for something I didn't receive. She told me she could only take off $30 for the new blonde I received since no one told me of all the extra charges. The worst part is I had to go through the holidays and couldn't wear my hair up because it looked so terrible. The entire underneath is all dark & not highlighted. Which is funny because on my first time I was charged for FULL head...I also left several messages to speak with someone else and no one responded. read more

Suzy is great! I grew up in the area and have been going to her for highlights and hair cuts for over ten years (at Boudreau Salon and now at Jean Paul). I now live out of state but still visit her when I am back home. She does beautiful highlights and great hair cuts. She is also a pleasure to be around and I have enjoyed getting to know her over the past 10+ years. I highly recommend her. read more

Today I had a great hair cut and color done by Kayleigh. She really listened and took the time to show me how to style my hair. I asked for a bold color and she didn't hesitate to give me exactly what I asked for. I would definitely recommend stopping by! read more

Jean Paul Spa and Salons - Red balayage done by Kayleigh - Hair Salons Near Me - Latham, New York

Great Service, wonderful employees, exceptional results! After getting my hair dyed, with negative results (multiple color variations throughout my hair) Leanne ( The color Specialist) was able to not only correct my color, but was able to make my hair look more healthy after. I am very pleased with her work. I would not go anywhere else!!! read more

So pleased with my results. Called this morning because I had a botched dye job and they had me come in right after I called for a consultation. Not only were they able to solve the problem but they did it on the spot. I highly recommend Kaylena she is a miracle worker. Everyone was kind my hair looks amazing. A little pricey but definitely well worth it. read more

I'm scared to get my hair cut anywhere else! I've seen two junior stylists (Jade and Leanne) and they're both great. They both consulted with me before they cut my hair to see what I wanted and the outcomes were great. I now live in NYC and I will still make trips up to this salon to get my hair cut! read more

First off, I never write reviews. in fact, I signed up for yelp just to leave this review. It has been just shy of one year since my visit to this salon. i had recently moved from Washington DC to this area and I have been used to spending very high amounts on salon visits. My first reaction to the area has been shocking. a lot of big hair, 1995 esque outfits, i.e. leopard, big hair and lots of red lipstick. which I don't mind from time to time but it seems the norm up here. I had the worst hair cut, style, and color at this salon. The stylist had told me she was moving to NYC shortly after my appointment, can't even remember her name. I realize it is just hair and it grows back, but this salon was way over price for the tacky style, it took over 5 hours as she texted off and on a lot and left me sit in the chair freezing cold. I can now say i have found a wonderful stylist, affordable and after one year of that traumatic visit I can finally laugh about it! lol. awful, awful, awful!!!! I strongly do not recommend if you are new to the area and don't personally know anyone here. I am absolutely sure there are great stylists here, unfortunately I didn't get one of those. :-( read more