Mike was absolutely amazing on getting my truck up and running! Great communication, great cost,…read moregreat work! Will definitely do business with him again.

Mike was amazing!! I highly recommend his services, my dad passed away who always used to handle my…read morecar and servicing my car and Mike did a very thorough job diagnosing and fixing my car for a very reasonable and fair price. I was quoted a ridiculous amount at other shops and probably would've spent much more taking it anywhere else. It's a unique experience being able to hang with your mechanic and get to know them and also learn about the work they're doing. Again a 10/5, he's amazing and I'll be getting my car serviced with him moving forward. Thanks Mike!!

Took my truck in for a steering issue, was told what the problem was, told me what it would cost,…read moreand had it done in a timely manner, and at a very good price. Even though it was my work vehicle they had protective coverings on the steering wheel and on the floor, I found my new go to shop, very friendly and courteous.

Dan came highly recommended to us by good friends who have been with him along time. I am so glad…read morewe found him and have already recommended him to family and friends. His fees are less then that of the larger shops and he is very personable, professional and honest. He gets you in and out quickly and knows what he's doing. Nice to know we have someone to count on when we need him! - Greg T.

the 4 appointments I had there, always a problem with not having the right parts. They never…read moreapologized and took accountability, they just blamed my car brand that it's "so difficult to work on". So I found a new mechanic who did more intricate work than Joe's and he's had zero issues with parts....hmmmmm I don't drive anything fancy either. The new mechanic works on all brands of cars. Similar to Joe's.

Had an issue during a road trip and pulled in here with no warning. We were greeted warmly and…read moreimmediately helped with our issue. Excellent customer service that went above and beyond to ensure we didn't have any other issues. So grateful for this place, thank you.

Bruce and his team are a cut above the rest. I actually started going to them as a fluke. My car…read morebroke down on the side of the road and triple A was affiliated with them, that was 6 years ago and I have been a happy customer ever since. One of my big motivators in life is convenience. I work in Hartford and they come pick my car up from work and drop it back off before my day is done. I have gotten quotes from them, and when the work is done it is never a dime more than what they had quoted me. I trust the whole team there and would recommend them to anyone that was looking for a trusted mechanic.

I work for a leasing company and we were delivering a car in the area and the low pressure tire…read morelight came on. We stopped at Western and told them the problem. They grabbed the keys and brought it in right away and fixed the problem. Turned out all the tires were low. Within 10 minutes it was brought back out fixed. I asked how much? They said air is free and no charge. This is the sign of an honest business. Very friendly and helpful. Unfortunately I don't live in the area but if I did, this would be the place I would take my car to be fixed.

I had a tire that was leaking. They got me right in. They repaired it and I was out of there in a…read morehalf hour. Great people!

Excellent customer services. I appreciate that the mechanics are skilled professionals that can…read morequickly identify problems and clearly explain the options. There is no overselling. I have taken both new and older vehicles there and have received the same great service. I have also asked their opinion before purchasing a new vehicle.

just recently blown two back tires on my 2012 Ford Focus. I called five places around Hartford;…read moreall were booked for a week. I called Finish line auto and it less than 24 hours I have my car back in pristine shape. they towed the car in 15 minutes, had the tires I needed the next day and even picked me up from home to get to their shop. I will definitely be back soon! thank you guys; your great. Andrew Stein.

I have been bringing my cars to Ron and the team at Finish Line for years now and they have always…read morebeen the best. There is nothing like having an honest mechanic that you know will shoot you straight. No bologna just great service. Couldn't ask for anything more. Highly Recommend!

so i was having an awful day, woke up with my tire pressure low. figured it might just be the ice…read morebut when i arrived at work i saw this gash in my tire. my dad looked up nearby tire shops from my job, found M&J and scheduled an appointment; unfortunately when i finally got off work, my tire was as shown: completely flat. ‍ Thankfully, Mary was willing to wait for my coworkers to add some air to my tire so that i could make it there. i finally arrived and was welcomed by Mojo, their friendly GS! The tire change only took about 10-15 minutes!! Definitely helped turn my stressful car problems into an enjoyable experience. Thanks guys!

My step dad has early stage Alzheimer's and although can no longer drive, doesn't want to lose his…read morecar. We called Mary Jo to get it serviced and explained his health condition. We had it towed to them and they looked it over with an estimate within hours. Not only did they do the needed service for a low price (it wouldn't start and needed a new battery and other minor repairs), they were fast and responsive. The amazing part is that they took the credit card over the phone and then delivered the car back to dads house so I didn't have to find another driver to join me. A few months later, when we decided to sell the car, I called for maintenance records and they got them to me immediately. If that's not service, I'm not sure what is!

I gave them my credit card to pay my bill and then noticed a placard partially covered by a…read moreclipboard that announced a 3.5% surcharge for credit cards. If I would have known, I would have brought cash. I offered my driver's license so I could take my vehicle to get cash. Nope, they wouldn't allow it. I walked to the bank. When I returned, they put their sign in a conspicuous location. I was going to buy tires from them but I found them $15 cheaper per tire at Rinderles and no surcharge.

After doing their diagnostic as to why my check engine light was on, Pro Auto determined my gas…read moretank needed to be replaced because the filler neck was rusty with leak and vent tube broke off. A costly repair. Less than 200 miles later when the check engine light reappeared, their next diagnostic was that the cad converter needed to be replaced. What happened to fixing your vehicle correctly the first time?

These people are a scam. My girlfriend's son bought a car from them and her son was actually very…read moreclose with them a family friend and sold him a junk car. He had issues with it and took it back several times to get it fixed for several different issues. Not only did he charge to fix it but everything he said they fixed was not fixed at all. Was told he got a new ac compressor and lines put in so the ac would work and guess what that quit working. We told them the back tires were wearing out on the outside edge and that it needed an alignment and new tires. so he did put new tires on the back and said he did an alignment and wouldn't you know it happened again a few months later so that means he didn't do an alignment at all and charged him for it. And the reason he took it to him was bc it's AWD and it being so bad out of alignment when it goes over snow only the car feels like it's a damn boat on the water so it was very dangerous. And again remember this is a 16 year old kid that was supposed to be very close to them. I've seen the shady work they do on cars. Even putting an oil change sticker on and the oil wasn't even changed. We will never ever trust them again. Scam artists

This company is amazing! They got my parents and me out of a real pickle. They practically saved…read moreour life! The driver was so sweet and nice! Wonderful place!!1