Another great experience with the tech guys from Protectus. Jason and Robert worked their butts off…read morein the blazing heat for two days installing my new cameras and security system. Great guys too and both have been there for years which is a great sign that this is a well run company. They also took the time post installation on how to use the system on my phone and that I could feel free to call them later if i had any other questions. Thanks guys!

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Salvador was a consummate professional, clearly explaining each step of his work and meticulously…read morerestoring everything to its original condition upon completion.

This service was efficient and quick! He also gave us some pointers for future reference. 10/10…read morerecommend. He actually fixed a botched tv mounting job and made everything like new! Worth every penny and pricing was great!

HIGHLY RECOMMENDED! We called Taylor at Longhorn Security about our automated gate which was…read morehaving issues not opening. Taylor responded quickly returning our call and was here the next day and fixed the problem right away. The price was fair and the service was great. Taylor is very professional and easy to work with and explained everything in a simple east to understand way. We now know who to call for future gate issues.

Best full service access control and video surveillance company around. I called and needed the…read morefull package of 2 Gate Operators, 32 cameras, 1 turnstile, and magnetic locks on all entry/egresses of my business. Longhorn Security provided a timely quote, and the work was done ahead of schedule. Longhorn stayed under budget, and was clean with their work. I recommended Longhorn Security to all of my business/commercial contacts, and Longhorn is completing my mother and sisters' residential access control and video surveillance needs, too.

The equipment functions most of the time, but we've had struggles. Our camera doorbell housing…read morebroke. The tech asked if we wanted a new one since it was under warranty, or he could GLUE IT BACK TOGETHER! New one, please! Trying to reach someone to get customer support is such a time suck. And they have to transfer and transfer and transfer and call this number instead blah blah blah. We're going to suck it up for a bit and try to finish our stupidly long contract, or not. It's a toss up. I would never recommend this company. NEVER! Looking forward to getting back with a reputable security and smart home service.

I would strongly caution anyone considering Vivint to make sure they understand exactly what they…read moreare signing up for and document everything. Our experience was terrible from the beginning. We spent around SEVEN HOURS dealing with the salesperson and installer on the first day, and the installation still wasn't finished. The system never properly worked for us. The installer left screws on the floors of our home despite knowing we have pets and a one-year-old child. There was a hole left in our wall, equipment was left disconnected/not working, and they drilled into the exterior brick of our house. The plug for one of the outdoor cameras also became extremely hot, to the point that I was concerned it could be a fire hazard. One of the strangest parts happened around 11 PM when the installer TEXTED ME asking me to send him the code I had received to review the installation so that he could complete the install review himself. I still have the text messages showing this. The sales process was equally concerning. We were not clearly told that the equipment was being financed or that there would be a hard credit inquiry. I did not understand that this transaction was going to involve financing and a hard pull on my credit based on how it was presented to us. After everything that happened, we canceled within the three-day cancellation window. I documented the cancellation through multiple methods. Despite that, the equipment is still sitting in our home and we have had an extremely difficult time getting Vivint to deal with the situation. From the sales process, to the installation, to the safety concerns, to the review-code incident, to the experience after cancellation, this has been one of the worst experiences I have ever had with a company. I have kept the emails, cancellation documentation, photographs, call records/recordings, and text messages from the installer because the entire experience has been so concerning. I absolutely would not recommend Vivint based on our experience.